• 15k-20k 经验3-5年 / 本科
    电商,文娱丨内容 / 不需要融资 / 50-150人
    1.3-5年广告公司的工作经验,为品牌客户制定整合营销传播方案。 2.向客户提供整合营销传播服务,参与策略拟定,方案的撰写和正式提案。 3.掌握客户项目的管理推进和执行,监控并保证工作项目的时间进度以及内部流程的顺利开展。 4. 沟通能力较强,具备一定与客户谈判能力及良好的个人沟通技巧。
  • 内容资讯,短视频 / D轮及以上 / 2000人以上
    职位职责: 1. Set up customer experience bars and keep raising the bar, in terms of customer pre-order, ordering and post order phases, lead customer experience improvement projects to support Global Selling business growth worldwide; 2. Ensure customer experience of buying, fulfillment, payment and after sales, by comprehensively considering the compliance requirements of destination countries; work with internal teams to balance project benefits and costs, and to control risks; 3. Improve after-sales return policies for global selling in various countries; establish specific return standards and corresponding product design schemes; cooperate with regional experience teams around the world to ensure the consistency of policies from the perspective of customers; 4. Improve product capability by working with product teams to cope with customer experience policies and commitments; 5. Lead the design of end to end customer experience data tracking systems for global selling. Be result-oriented by cooperating with different departments, drilling down data and solving problems. 1、设立并提高客户体验标准,在消费者预购、订购和订单后各阶段,对跨境业务消费者体验负责,推动相关项目以支持全球跨境业务增长; 2、熟悉各国合规要求,保障消费者购买、履约、支付及售后体验;跨部门进行合作,平衡项目效益和成本,并控制风险; 3、完善跨境售后退货政策,制定具体的退货标准和相应的产品设计方案,从消费者角度确保政策的一致性; 4、与其他团队进行跨部门合作,完善客户体验政策和承诺,提高产品能力; 5、设计跨境电商消费者体验数据跟踪系统。 以结果为导向与各相关部门合作,挖掘数据,解决问题。 职位要求: 1. BA/BS degree or equivalent practical experience; 2. Minimum 10+ years business experience in the customer experience field; 3. Passion for customers and partners and effective at designing and implementing experience KPI's and other measures; 4. Expertise in goal setting, project design, communication skills, driving for results and managing risks; 5. Have the sense to balance experience and growth and drive planning and execution of initiatives across a global organization; 6. Ability to advocate and influence while not owning directly; 7. Able to navigate through ambiguity and a fast changing environment, proven track record to thrive in a matrix environment; 8. Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and driving actions; 9. Outstanding in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to details and good multi-task skills; 10. Experience in eCommerce or marketplace platforms is a plus; 11. Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives. 1、本科及以上学历; 2、10年以上消费者体验经验,有跨境电商项目及相关政策和实践,或者对其有浓厚兴趣; 3、良好的英语口语和书面沟通能力,包括提出复杂的解决方案和书面解释的能力; 4、良好的人际关系和沟通技巧,优秀的计划管理和分析能力,能够在多个跨职能的团队中协作; 5、具备分析和定量能力,能够使用数据和指标来推动工作; 6、富有激情,对学习和在快节奏的环境中独立工作充满好奇心; 7、可以拥抱变化,在动态环境中具有正确的判断力。
  • 内容资讯,短视频 / D轮及以上 / 2000人以上
    职位职责: 1. Develop universal SOPs for the ***** SOP team, and oversee the *****ization of SOPs; 2. Collect questions from the ***** SOP team, review and revise within the SLA; 3. Regularly review the SOP efficiency with QA, and ***** SOP, capture the gaps, and initiate the action plan; 4. Understand problems, policies, and risks, with the ability to effectively translate them into solutions that improve processes and workflows across internal and external teams; 5. Facilitate the product/tech changes and updates, and maintain the general SOP update; 6. Being the communication link between sellers and agents creates an effective way to resolve issues; 7. Proactively identify problems and opportunities and perform root cause analysis/diagnosis leading to significant impact. 1、为当地SOP团队制定SOP指南,并监督SOP的本地化; 2、收集当地SOP团队的问题,在SLA范围内进行审查和修订; 3、定期与QA和当地SOP一起审查SOP效率,找出差距,并启动行动计划; 4、了解问题、政策和风险,能够有效地将其转化为改善内部和外部团队流程和工作流程的解决方案; 5、促进产品/技术的变更和更新,保持代运营总SOP的是新版; 6、作为团队之间的沟通纽带,搭建有效解决问题的渠道; 7、积极识别问题和机会,并进行导致重大影响的根本原因分析/诊断。 职位要求: 1. Bachelor's degree or equivalent practical experience; 2. 3 years of experience in operations, program, or project management; preferably with experience in developing SOPs; 3. Familiarity with SOPs - executing, contributing to, and creating them; 4. Experience working cross-functionally, e.g. Tech support, Finance, Billing, Operations. 5. Experience in eCommerce or CRM is a plus; 6. Proficiency in English. 1、本科学历或同等实践经验; 2、3年的运营、项目或项目管理经验;最好有制定SOP的经验; 3、熟悉SOP——执行、促进和创建SOP; 4、跨职能工作经验,如技术支持、财务、账单、运营; 5、有电子商务或CRM工作经验者优先; 6、精通英语。
  • 50k-70k·13薪 经验不限 / 不限
    旅游|出行 / D轮及以上 / 500-2000人
    What will you do? Lead a team of product managers working on our App customer acquisition & engagement suite of products Drive customer growth and engagement by turing every customer interactions with the Klook App moments of Joy Work closely and influence cross-vertical product teams to ensure that vertical product flows are optimally integrated to fit customer expectations Monitor product metrics, identify opportunities, and optimize functionality Conduct quarterly and annual strategy and planning process for App user domain Conduct monthly and quarterly business reviews to share performances and roadmap What is expected? Bachelor's degree in Business, Computer Science, Engineering, or related field; MBA is a plus. 8+ years of experience in product management, with a track record of delivering successful products. Strong leadership skills with experience managing and mentoring product teams. Exceptional strategic thinking, analytical skills, and problem-solving abilities. Proven ability to collaborate effectively across departments and manage stakeholder relationships. Excellent communication and presentation skills to convey complex concepts to both technical and non-technical audiences. Familiarity with agile methodologies and product management tools. Passion for travel and a deep empathy for our customers around the world.
  • 科技金融 / 上市公司 / 500-2000人
    【你要做的】 1、基于监管合规要求、业务规则,设计报表以满足各类监管/审计所需、支撑老虎集团全球业务拓展; 2、与券商合规及业务部门协作,为内部运营部门和外部客户提供高效率、高可用的账单报表,创造性地解决运营问题; 3、主动理解、学习报表数据所表征的业务规则与问题,探索业务报表的通用解决方案,推动老虎的券商报表系统持续迭代以达到行业领先水平。 【你要具备的】 1、3年左右工作经验(其中产品经理工作经验不低于2年),有券商报表 / 海外券商 / 国际金融类项目经验; 2、数据分析能力出色,数字敏感,善于将复杂信息进行汇总、抽象、并归纳为数据模型; 2、出色的沟通、协作能力,敏锐的业务意识,结果导向; 4、英语能作为工作语言。 【加分项】 1、具备证券、基金、衍生品等方面的业务经验; 2、有海外券商工作经验 / 从业资格证。
  • 45k-60k·14薪 经验不限 / 本科
    区块链 / 上市公司 / 2000人以上
    Responsibilities Own the product vision, strategy, and roadmap for our Web3 security platform Work closely with engineers, security audits, service consumers, and other stakeholders to define and prioritize product features Conduct market research and competitive analysis to identify opportunities for innovation Fast learn new blockchain protocols to analyze the fraud possibilities and cases which have already happened Qualifications Having a good sense of product management Good communication and interpersonal skills Good understanding of blockchain protocols Able to think technically about blockchain fraud Additional Requirements Prefer with experience in blockchain security engineering or product designs to secure user funds Prefer with experience in security or risk system designs
  • 15k-30k 经验不限 / 本科
    科技金融,IT技术服务|咨询 / 未融资 / 150-500人
    Responsibilities: 1. Collaborate closely with Product Management and Engineering regarding product definition, project timeline, feature scope, commitments, and project-related decisions. 2. Relentlessly resolve ambiguity with positivity and clear, scalable processes 3. Define schedules, plans, and drive alignment. Drive strategic and tactical decisions to ensure successful delivery of projects 4. Evaluate existing processes and procedures. Make recommendations and drive process improvement and adoption of standard methodologies (processes, tools, etc.) 5. Effectively handle change and risk, collaborating with your colleagues to ensure the right decisions are made at the right time, appropriate communication occurs, and plans are intelligently adjusted to reflect vital fluctuations in goals and requirements. Requirements: 1. Minimum of 5 years of experience as a Product Manager in software industry 2. Scaled Agile Framework experience in a software environment 3. Proven track record to work effectively with highly technical engineering teams, with previous experience of helping them deliver against a backlog 4. Experience with development methodologies and tactics for roadmap, backlog and development management is required. Agile, Scrum, and/or other iterative development methodologies preferred. 5. Strong interpersonal, analytical, problem-solving and conflict resolution skills. 6. Excellent speaking, writing, and presentation skills, as well as the ability to persuade, encourage and empower others
  • 15k-30k 经验5-10年 / 本科
    科技金融,IT技术服务|咨询 / 未融资 / 150-500人
    57Blocks is building the gateway to DeFi and Web3. You will be joining a distributed team that is building 10x better tools and experiences to get the next generation of users into the ecosystem. Our ideal candidate will have 5+ years of product management experience and is eager to advance their industry knowledge in the crypto and DeFi industry. Responsibilities 1、Define what success looks like for the team, prioritize projects based on impact, and use data to validate success. 2、Develop deep insights into crypto and DeFi verticals to develop innovative solutions for clients and internally incubated products . 3、Identify and collaboratively solve end-user pain-points . 4、Partner with distributed UX design & engineering team to execute a prioritized product plan . Requirements 1、5+ years of product management experience . 2、Previous experience building crypto products is preferred Written and spoken English proficiency . 3、Technical background with the ability to understand technical documentation and code, bonus points for experience with reading smart contracts . 4、Ability to lead & influence cross-functional groups to deliver projects on-time in a fast paced environment . 5、Self-motivated and quick learner . 6、Creative problem solver who is able to quickly identify key problems and reasonable solutions . 7、Outcome oriented - not reactionary; they articulate the desired outcome and work collaboratively to create a path to achieve it.
  • 25k-35k·14薪 经验5-10年 / 本科
    旅游|出行 / 上市公司 / 2000人以上
    Key responsibilities: 1. Lead a team of 2 to 4 people focused on pricing strategies of hotel products in oversea markets (such as US and Europe) 2. Build robust models and data pipelines to achieve goals of yield management 3. Discover oppotunities that help to increase users' conversion and market shares 4. Collaborate with product managers, business teams on various projects Requirements: 1. Over 4 years of experience in data analytics or data science field, experience in team management is a plus 2. Proficient in Sql and R or Python 3. Master degree in CS/Math/Stat is a plus 4. Bilingual in Chinese and English 5. Working experience in English-speaking regions is a plus
  • 数据服务|咨询,营销服务|咨询 / 上市公司 / 500-2000人
    About iClick Interactive Asia Group Limited iClick Interactive Asia Group Limited (NASDAQ:ICLK) is an independent online marketing and enterprise data solutions provider that connects worldwide marketers with audiences in China. Built on cutting-edge technologies, our proprietary platform possesses omni-channel marketing capabilities and fulfills various marketing objectives in a data-driven and automated manner, helping both international and domestic marketers reach their target audiences in China. Headquartered in Hong Kong, iClick was established in 2009 and is currently operating in eleven locations worldwide including Asia and Europe. Senior Account Executive / Associate Account Manager (Based in SH Office) Job Summary: Sitting in our Account Management Team, you will be responsible for supporting global corporate clients on omni-channel digital marketing solutions including but not limited to digital strategies development, global digital marketing campaign execution and follow-up optimization on spending and performance based on insights and trends. You will have a good regional exposure in formulating and executing China and travel retail solutions. Job Responsibilities: • Assist in managing ***** digital marketing campaigns for global corporate clients • Ensure campaigns are setup and optimized in correct way in accordance with the brief and best practices • Analyze data and provide in-depth data-driven insights, regular reports and strategic recommendations so as to achieve clients’ business goals • Prepare and present digital strategies and plans to clients • Proactively build strong client relationships and ensure customer satisfaction with excellent service level provided • Coordinate with internal and external parties for digital project implementation • Handle any ad-hoc projects as assigned Job Requirements: • Degree holder, preferably in Marketing, Communication, Advertising or related discipline • Minimum of 2 years’ experience in project coordination / account management / customer service, preferably in digital marketing agency • Good understanding in digital landscape of China market • Relevant experience in handling travel retail account will be an advantage • Proven successful client account servicing track record is preferred • Good team player with excellent interpersonal and communication skills • Independent with strong sense of responsibility and willingness to learn • Good at planning and multi-tasking to meet multiple deadlines • Excellent command of written and spoken Mandarin and English • Candidate with more experience will be considered as Associate Account Manager. To know more about us, please visit http://www.i-click.com/ We offer competitive salary and benefits to the right candidate. If you are interested, please send your full resume with current and expected salaries to us at ******************* . All data supplied will be kept in strict confidence and will be used for employment related purpose. Only short-listed candidates will be contacted.
  • 18k-30k 经验5-10年 / 本科
    数据服务|咨询,营销服务|咨询 / 上市公司 / 500-2000人
    About iClick Interactive Asia Group Limited iClick Interactive Asia Group Limited (NASDAQ:ICLK) is an independent online marketing and enterprise data solutions provider that connects worldwide marketers with audiences in China. Built on cutting-edge technologies, our proprietary platform possesses omni-channel marketing capabilities andfulfills various marketing objectives in a data-driven and automated manner, helping both international and domestic marketers reach their target audiences in China. Headquartered in Hong Kong, iClick was established in 2009 and is currently operating in eleven locations worldwide including Asia and Europe. Senior Account Manager (Based in SH Office) JobSummary: Sittingin our Account Management Team, you will be responsible for supporting global corporate clients on omni-channel digital marketing solutions including but not limited to digital strategies development, global digital marketing campaign execution and follow-up optimization on spending and performance based on insights and trends. You will have a good regional exposure in formulating and executing China and travel retail solutions. Job Responsibilities: • Manage ***** digital marketing campaigns for global corporate clients • Ensure campaigns are setup and optimized in correct way in accordance with the brief and best practices • Analyze data and provide in-depth data-driven insights, regular reports and strategic recommendations so as to achieve clients’ business goals • Prepare and present digital strategies and plans to clients • Proactively build strong client relationships and ensure customer satisfaction with excellent service level provided • Coordinate with internal and external parties for digital project implementation • Handle any ad-hoc projects as assigned Job Requirements: • Degree holder, preferably in Marketing, Communication, Advertising or related discipline • Minimum of 6 years’ experience in project coordination / account management / customer service, preferably in digital marketing agency • Good understanding in digital landscape of China market • Relevant experience in handling travel retail account will be an advantage • Proven successful client account servicing track record is preferred • Good team player with excellent interpersonal and communication skills • Independent with strong sense of responsibility and willingness to learn • Good at planning and multi-tasking to meet multiple deadlines • Excellent command of written and spoken Mandarin and English To know more about us, please visit http://www.i-click.com/ We offer competitive salary and benefits to the right candidate. If you are interested, please send your full resume with current and expected salaries to us at ******************* . All data supplied will be kept in strict confidence and will be used for employment related purpose. Only short-listed candidates will be contacted.
  • 7k-12k 经验不限 / 本科
    企业服务,工具 / 上市公司 / 2000人以上
    【岗位职责】: • 软件开发项目的协调,项目进度管理; • 与各部门项目成员的沟通协作; • 开发质量管理,发掘并推进改善活动; • 从用户角度分析产品,并给予开发建议; • 处理用户VOC,并从中整理出后续改进需求; • 开发项目运营相关会议同声传译。 【岗位要求】: • **本科及以上学历,专业不限; • 精通中韩互译,韩语听说能力优秀,笔译功底深厚,中文文笔优秀(必须); • 了解IT 行业市场情况,熟悉技术相关用语; • 有较好的理解及沟通能力,有较好的统筹计划能力。 以下工作经验优先: • 有互联网相关工作经验 • 了解韩国公司文化,有韩国公司工作经验。
  • 教育 / 不需要融资 / 500-2000人
    岗位职责: Job Title: Project Management Manager 项目管理经理 Department: Information Technology Department (ITD), HKUST(GZ) Job Posting Details Formally established in June 2022, the Hong Kong University of Science and Technology (Guangzhou)(HKUST(GZ)) is a cooperatively-run university between the Chinese mainland and the Hong Kong Special Administrative Region. HKUST(GZ) has obtained approval from the Ministry of Education (MoE) and become the first legally-independent educational institution co-established by the Mainland and Hong Kong since the announcement and implementation of the “Outline Development Plan for the Guangdong-Hong Kong-Macao Greater Bay Area” and the “Overall Plan for Deepening Globally Oriented Comprehensive Co-operation amongst Guangdong, Hong Kong and Macao in Nansha of Guangzhou”. With a spirit of pioneering innovation, HKUST(GZ) charts new territories in cross-disciplinary education and explores new frontiers in pedagogies, aiming to serve as a role model of the mainland-Hong Kong integrated educational development and become a world-famous high-level university, endeavoring to nurture future-oriented, high-level and innovative talents. HKUST(GZ) is located at **** Duxue Road, Qingsheng Hub Cluster, Nansha District, Guangzhou. The campus covers an area of about 1,669 mu (111.3 hectares) and is divided into two construction phases. The first phase covers an area of about 716 mu (47.7 hectares) with a floorage of about 636,000 square meters (63.6 hectares), which had been officially put into use in September 2022. The design of the campus blends natural scenery with architecture, with key cutting-edge technologies for energy conservation and environmental protection adopted during the design and construction process, in a bid to establish the campus as a new benchmark of green, smart and sustainable development. Duties 1.组织绿色低碳的智慧校园战略规划,立足整体发展,围绕智慧校园的核心场景制定阶段性实施计划; 2.组织与管理高等级、高标准的超算中心、数据中心业务; 3.融合校内、校外资源,着手校园系统的创新升级与研发,推动实现校园产学研一体化; 4.以数据驱动的模式,制定校园运营的优化方案,并组织实施落地; 5.组织绿色低碳、智慧校园白皮书等重要项目的实施,撰写项目管理报告; 6.组织PMO管理工作,对项目管理实施流程进行持续优化与完善,提升项目标准化管理水平,确保项目操作执行的效果和效益; 7.根据校园IT项目分级开展项目运营穿透管控,参与项目立项、开发交付、实施上线等项目全过程管理,识别项目过程的重要风险及问题; 8.统计分析各产品线的项目进展及指标完成情况,定期开展项目进展分析汇报工作; 9.部门高级行政支持。 任职要求: Qualification Requirements 1.硕士研究生以上学历,5年以上大型企业集团的信息化项目管理工作经验; 2.熟悉项目管理,熟练运用项目管理软件与项目管理报告工具,并具备系统性思考和解决问题的能力; 3.具备超算平台建设、运行、维护的管理经验,且熟悉当前网络、系统及超算领域的最新进展; 4.文字表达与材料撰写能力出众; 5.通过大学英语六级与适应英语工作环境者优先; 6.工作认真负责、积极主动、耐心细致,能承担一定的工作压力和挑战; 7.具有较强的沟通、判断决策、计划和执行能力,具备较强的系统性思考力,工作思路清晰,思维和表达逻辑性强,能对项目进行整体把控; 8.具备较强的学习、理解、分析、归纳、总结、组织管理及规划汇报能力; 9.有PMO管理工作经验优先。 This is a Mainland appointment, and the appointee will be offered a contract by HKUST Mainland entity in accordance with the Mainland labor laws and regulations. Starting salary will be commensurate with qualifications and experience. HKUST (GZ) is an equal opportunities employer and is committed to our core values of inclusiveness, diversity, and respect.
  • 社交媒体 / 上市公司 / 2000人以上
    1. 主要负责海外本土重点客户/代理账户优化及运营,主动发现账户问题并推进解决; 2. 定期进行功能及优化培训,提升客户/代理商优化能力及信心; 3. 深度挖掘客户和行业需求,协助并推动商业产品建设和算法优化,持续跟进并输出标杆案例; 4. 建立数据监控机制,输出深度行业分析,为投放策略的制定与落地提供支持,并有效传递到相关业务部门; 职位要求: 1. 本科及以上学历,英语流利能作为工作语言,CET-6及以上;3年以上海外广告推广运营及出海/海外大客户服务经验,有Facebook/Google/Tiktok运营经验优先; 2. 有较好的数据分析能力,熟练使用excel和PPT软件; 3. 熟悉效果广告产品和投放细节,有本地服务、游戏、金融和电商等行业投放经验优先; 4. 了解国际广告市场需求, 能够总结并输出见解和策略 ; 5. 自驱力和责任心强,有较强的问题解决能力;思维清晰表达能力强,能够胜任外部培训和跨团队的沟通;
  • 45k-65k 经验5-10年 / 本科
    其他 / 不需要融资 / 2000人以上
    Responsibilities: 1.Responsible for security risk assessments on new and existing applications and systems to ensure strong risk management strategies, tools, frameworks and standards are in place. 2.Identify and provide analysis and recommendations for IT security risks, and track corrective actions performed by the business thru risk exception process. 3.Provide accurate and timely reports to demonstrate individual and team activities and progress 4.Work closely with IT and business representatives to drive risk assessment and remediation 5.Provide consultation on security policies and general best practices 6.Evaluate and provide security approvals related to application and infrastructure changes with focus on firewall rule approval and recertification. 7.Participate in audits to establish compliance with security policy and country regulations 8.Contribute to individual, team, and security function continuous improvement projects. Requirements: In order to succeed in this role, you must: -Advanced knowledge of infrastructure and application security and risk management concepts. -Have good understanding of industry regulations i.e. MAS TRM, HKMA, FSA, etc. -Have general knowledge on emerging technologies such as Fintech, Mobile & Virtualization. -Must have demonstrable previous IT Security experience in risk management, audits/compliance, security system development, and/or operations. Vulnerability/ Patch Management experience is a plus. -Prior experience in DevSecOps methodology and its application is preferred -Must have direct IT and business stakeholders management in a confident and responsive manner. Previous security sales and/or team management experience should be highlighted. -Must have excellent English oral and written communication. -Must be motivated, and able to work independently as well as part of a team and must demonstrate ethical responsibility, maturity, and discretion It also helps if you have the following certification(s) or equivalent experience, are preferred: CRISC, CISM, CISA, CISSP, ITIL, GCCC
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