About the Opportunity: We are seeking a highly skilled and experienced Senior Talent Development Leader to join our organization. You will be responsible for designing, implementing, and managing comprehensive TD framework and programs that aligns with the company's objectives. You will play a crucial role in managing full lifecycle of our most precious assests "our exisiting and potential talents". This is an exciting opportunity to build up a talent development capability from the ground up. The outcome of your programs will help the company scale globally, develop future talent, and result in an engaged and thriving workforce as we continue our mission of empowering business globally. To be successful in this role, you must understand industry trends and business priorities and translate them into the highest impact work. You will help business leaders look around corners with data-driven recommendations that improve performance, retention, and the overall employee experience. You will be building strategies, framework and implementing the followings: Talent Identification: Utilizing various assessments and performance metrics to identify high-potential employees. Succession Planning: Building succession planning strategy and framework. Preparing high-potential employees for future leadership roles. Career Pathing: Outlining potential career trajectories within the organization and providing the tools and opportunities for growth. Engagement and Retention: Strategies to keep high-performing talent engaged and committed to the organization, often through targeted development programs, mentorship, and rotational assignments. Onboarding: Programs designed to acclimatize new employees to the company’s tech stack, culture, and workflow processes. Professional Development: Courses and workshops on soft skills such as leadership, communication, and emotional intelligence. Continuous Learning: Ongoing training initiatives to keep employees up-to-date with the latest technologies and methodologies specific to their jobs. Stakeholder Management: Building trust with internal and external stakeholders, communicating effectively with employees at all levels, promoting the value of talent development initiatives and addressing any concerns or feedback. What We Look For In You: Strategic thinker Framework builder Bachelor's degree in Human Resources, Talent Development, Business Administration, or a related field. Proven experience in a senior-level role focused on talent development, preferably within a corporate setting. Demonstrated expertise in designing and delivering a variety of learning programs, including e-learning, classroom training, workshops, and blended learning solutions. Experience with learning management systems (LMS) and other learning technologies. Excellent project management skills, including the ability to prioritize, plan, and execute multiple initiatives simultaneously. Strong analytical and problem-solving abilities, with a data-driven approach to measuring training effectiveness. Exceptional communication and interpersonal skills, with the ability to build relationships, influence stakeholders, and present ideas effectively. Nice to Haves: Bilingual English/Mandarin Global work experience Certification in relevant areas such as instructional design, training facilitation, or coaching is desirable.

What will you do? Lead a team of product managers working on our App customer acquisition & engagement suite of products Drive customer growth and engagement by turing every customer interactions with the Klook App moments of Joy Work closely and influence cross-vertical product teams to ensure that vertical product flows are optimally integrated to fit customer expectations Monitor product metrics, identify opportunities, and optimize functionality Conduct quarterly and annual strategy and planning process for App user domain Conduct monthly and quarterly business reviews to share performances and roadmap What is expected? Bachelor's degree in Business, Computer Science, Engineering, or related field; MBA is a plus. 8+ years of experience in product management, with a track record of delivering successful products. Strong leadership skills with experience managing and mentoring product teams. Exceptional strategic thinking, analytical skills, and problem-solving abilities. Proven ability to collaborate effectively across departments and manage stakeholder relationships. Excellent communication and presentation skills to convey complex concepts to both technical and non-technical audiences. Familiarity with agile methodologies and product management tools. Passion for travel and a deep empathy for our customers around the world.

职位职责： The Content Design & *****ization team makes the global e-commerce product easy and delightful to use through clear and expressive UX writing. We sit in the US, Singapore,China and EMEA, and collaborate closely with stakeholders to launch and iterate product features that engage our viewers and content creators. We’re looking for a Arabic Language Manager to join our growing *****ization team. This role will be overseeing and responsible for the overall quality of the product UI in assigned language. If you are a highly motivated and experienced *****ization professional, you might be the person we are looking for! Responsibilities: 1. Ensure the overall quality of the assigned language; 2. Responsible for the language quality of the assigned market for the designated product interface and documentation; 3. Identify and analyze language quality issues and work on improvement plans with *****ization project managers and XFN teams; 4. Initiate language strategy tailored for the assigned language; 5. Oversee and perform *****ization tasks including but not limited to translation, review, transcreation/copywriting, quality checks and LQA; 6. Manage language assets; 7. Creation and maintenance of the terminology database, TM, writing/*****ization guidelines and QA checklists; 8. Develop a strategy to manage language assets for the designated language; 9. Manage resources available to the language; 10. Monitor the quality of external resources for the language, including but not limited to conducting quality reviews, trainings and performance improvement plans; 11. Connect with internal SMEs for expert opinion when necessary; 12. Bridge communication with stakeholders; 13. Work as the prime contact for the assigned language, to work with both internal and external teams; 14. Provide cultural and language-related advice; 15. Develop and implement *****ization best practices, guidelines, and processes to ensure consistency and quality across all *****ized content for the language; 16. Managing *****ization timelines, quality metrics, and reporting on progress to stakeholders. 内容设计和本地化团队通过清晰而富有表现力的用户体验写作使得国际电商产品易于使用。我们在美国、新加坡、中国和欧洲都有团队并与上下游密切合作，推出和迭代吸引用户和内容创作者的产品功能。 我们正在寻找一名阿拉伯语专家加入我们不断壮大的本地化团队。这个角色将负责指定语言的产品UI质量。如果你是一个高度积极和经验丰富的本地化专业人士，你可能就是我们要找的人！ 职责： 1、确保所分配语言的整体质量； 2、为负责市场的产品界面、语言质量负责； 3、识别和分析语言质量问题，并与本地化项目经理和跨团队合作一起制定改进计划； 4、负责为指定语言量身定制语言策略； 5、负责本地化工作，包括但不限于翻译、审查、文案、质量检查和保证； 6、管理语言资产； 7、创建和维护术语数据库、TM、本地化准则和QA清单； 8、制定和管理指定语言资产的策略； 9、管理语言可用的资源； 10、监控该语言的外部资源质量，包括但不限于进行质量审查、培训和绩效改进计划； 11、必要时与内部中小团队联系以征求专业意见； 12、与合作方建立良好的沟通； 13、作为指定语言的主要联系人，与内外部团队合作。 14、提供文化和语言相关建议； 15、制定和实施本地化最佳实践、指南和流程，以确保语言所有本地化内容的一致性和质量； 16、关注本地化进展、质量指标并向合作方同步进展。 职位要求： 1. Full Arabic language proficiency, possessing good language and cultural insights; 2. Full working proficiency in English; 3. At least 3 years of translation/proofreading experience; 4. Experience with CAT tools, TMS, and LQA process; 5. Experience in IT-related industry and product *****ization across app/web environments; 6. Bachelor’s degree, preferably in Translation, *****ization, Literature Studies or IT-related fields; 7. Proven project management skills; 8. Excellent oral, written, and interpersonal communication skills, ability to work across time zones and cultures; 9. Experience in managing the glossary, TM and style guide will be a plus. 1、完全掌握阿拉伯语，具备良好的语言能力和文化洞察力； 2、完全熟练掌握英语； 3、3年及以上翻译/校对经验； 4、有CAT工具使用、运输管理系统和LQA流程的经验； 5、具有跨应用程序/Web环境的IT相关行业和产品本地化经验； 6、本科学历，翻译、本地化、文学研究或IT相关领域优先； 7、经过验证的项目管理技能； 8、出色的口头、书面和人际沟通能力，能够跨越时区和文化工作； 9、有管理术语表、TM和风格指南的经验加分。

职位职责： 1. Set up customer experience bars and keep raising the bar, in terms of customer pre-order, ordering and post order phases, lead customer experience improvement projects to support Global Selling business growth worldwide; 2. Ensure customer experience of buying, fulfillment, payment and after sales, by comprehensively considering the compliance requirements of destination countries; work with internal teams to balance project benefits and costs, and to control risks; 3. Improve after-sales return policies for global selling in various countries; establish specific return standards and corresponding product design schemes; cooperate with regional experience teams around the world to ensure the consistency of policies from the perspective of customers; 4. Improve product capability by working with product teams to cope with customer experience policies and commitments; 5. Lead the design of end to end customer experience data tracking systems for global selling. Be result-oriented by cooperating with different departments, drilling down data and solving problems. 1、设立并提高客户体验标准，在消费者预购、订购和订单后各阶段，对跨境业务消费者体验负责，推动相关项目以支持全球跨境业务增长； 2、熟悉各国合规要求，保障消费者购买、履约、支付及售后体验；跨部门进行合作，平衡项目效益和成本，并控制风险； 3、完善跨境售后退货政策，制定具体的退货标准和相应的产品设计方案，从消费者角度确保政策的一致性； 4、与其他团队进行跨部门合作，完善客户体验政策和承诺，提高产品能力； 5、设计跨境电商消费者体验数据跟踪系统。 以结果为导向与各相关部门合作，挖掘数据，解决问题。 职位要求： 1. BA/BS degree or equivalent practical experience; 2. Minimum 10+ years business experience in the customer experience field; 3. Passion for customers and partners and effective at designing and implementing experience KPI's and other measures; 4. Expertise in goal setting, project design, communication skills, driving for results and managing risks; 5. Have the sense to balance experience and growth and drive planning and execution of initiatives across a global organization; 6. Ability to advocate and influence while not owning directly; 7. Able to navigate through ambiguity and a fast changing environment, proven track record to thrive in a matrix environment; 8. Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and driving actions; 9. Outstanding in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to details and good multi-task skills; 10. Experience in eCommerce or marketplace platforms is a plus; 11. Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives. 1、本科及以上学历； 2、10年以上消费者体验经验，有跨境电商项目及相关政策和实践，或者对其有浓厚兴趣； 3、良好的英语口语和书面沟通能力，包括提出复杂的解决方案和书面解释的能力； 4、良好的人际关系和沟通技巧，优秀的计划管理和分析能力，能够在多个跨职能的团队中协作； 5、具备分析和定量能力，能够使用数据和指标来推动工作； 6、富有激情，对学习和在快节奏的环境中独立工作充满好奇心； 7、可以拥抱变化，在动态环境中具有正确的判断力。

You’ll be crafting digital products at scale for some of the best brands in the world. 【Responsibilities】 - Creating and owning the Product Vision with the design and client team - Translating product’ strategies to tasks for development - Create Epics and User stories - Managing and prioritizing the product backlog - Overseeing development stages - Assisting the product development team to meet the objectives for each delivery - Acting as primary liaison between the client and the technical team - Introduce new and useful tools, processes and practices - Maximize the value of the product in order to serve business needs - Stay in touch with new software product developments trends and practices - Mentoring and guiding the development of peers 【Requirements】 - 5+ years experience in product management, roadmap planning, and feature tracking - Extensive knowledge of current digital technologies - Experience with stakeholder management, from mid-level management to high level executives - Ability to prioritize effectively - In-depth knowledge of Agile methodologies - Excellent at prioritization and multitasking - Strong analytical and problem-solving skills. - Strong communication skills, written and verbal. - Strong presentation skills - Fluent and/or conversational English and Mandarin 【Bonus points】 - Proven ability to influence cross-functional teams without formal authority - Past experience building B2C products for fortune 500 companies - Experience in design and/or development - Previous experience in managing a team of product managers

About iClick Interactive Asia Group Limited iClick Interactive Asia Group Limited (NASDAQ:ICLK) is an independent online marketing and enterprise data solutions provider that connects worldwide marketers with audiences in China. Built on cutting-edge technologies, our proprietary platform possesses omni-channel marketing capabilities and fulfills various marketing objectives in a data-driven and automated manner, helping both international and domestic marketers reach their target audiences in China. Headquartered in Hong Kong, iClick was established in 2009 and is currently operating in eleven locations worldwide including Asia and Europe. Senior Account Executive / Associate Account Manager (Based in SH Office) Job Summary: Sitting in our Account Management Team, you will be responsible for supporting global corporate clients on omni-channel digital marketing solutions including but not limited to digital strategies development, global digital marketing campaign execution and follow-up optimization on spending and performance based on insights and trends. You will have a good regional exposure in formulating and executing China and travel retail solutions. Job Responsibilities: • Assist in managing ***** digital marketing campaigns for global corporate clients • Ensure campaigns are setup and optimized in correct way in accordance with the brief and best practices • Analyze data and provide in-depth data-driven insights, regular reports and strategic recommendations so as to achieve clients’ business goals • Prepare and present digital strategies and plans to clients • Proactively build strong client relationships and ensure customer satisfaction with excellent service level provided • Coordinate with internal and external parties for digital project implementation • Handle any ad-hoc projects as assigned Job Requirements: • Degree holder, preferably in Marketing, Communication, Advertising or related discipline • Minimum of 2 years’ experience in project coordination / account management / customer service, preferably in digital marketing agency • Good understanding in digital landscape of China market • Relevant experience in handling travel retail account will be an advantage • Proven successful client account servicing track record is preferred • Good team player with excellent interpersonal and communication skills • Independent with strong sense of responsibility and willingness to learn • Good at planning and multi-tasking to meet multiple deadlines • Excellent command of written and spoken Mandarin and English • Candidate with more experience will be considered as Associate Account Manager. To know more about us, please visit http://www.i-click.com/ We offer competitive salary and benefits to the right candidate. If you are interested, please send your full resume with current and expected salaries to us at ******************* . All data supplied will be kept in strict confidence and will be used for employment related purpose. Only short-listed candidates will be contacted.

Responsibilities Creating and owning the Product Vision with the design and client team Translating product’ strategies to tasks for development Create Epics and User stories Managing and prioritizing the product backlog Overseeing development stages Assisting the product development team to meet the objectives for each delivery Acting as primary liaison between the client and the technical team Requirements 3+ years experience in product management, roadmap planning, and feature tracking Extensive knowledge of current digital technologies Experience with stakeholder management Ability to prioritize effectively In-depth knowledge of Agile methodologies Excellent at prioritization and multitasking Strong analytical and problem-solving skills Strong communication skills, written and verbal Strong presentation skills Fluent and/or conversational English and Mandarin Bonus points Proven ability to influence cross-functional teams without formal authority ast experience building B2C products for fortune 500 companies Experience in design and/or development About Wiredcraft You’ll be crafting digital products at scale for some of the best brands in the world. We believe in small, agile, and battle-hardened teams of designers, engineers, and product experts. We help multinational corporations move at the speed of startups & develop a product culture. Learn more about our company and how we work on our playbook: https://playbook.wiredcraft.com

Job Title: Lab Technician (Physics/Biology/Computer Science/Chemistry) Department: Department of UG Teaching Labs (UGTL), College of Educational Sciences (CES), VPTLO, HKUST (GZ) JOB ID: 6074 Job Posting Details The Hong Kong University of Science and Technology (Guangzhou) (HKUST(GZ)) was officially established in June 2022 and is a cooperatively-run higher education institution between the Chinese mainland and the Hong Kong Special Administrative Region. With a spirit of pioneering innovation, HKUST(GZ) charts new territories in cross-disciplinary education and explores new frontiers in pedagogies, aiming to serve as a role model of the Mainland-Hong Kong integrated educational development and become a world-class university, endeavoring to nurture future-oriented, high-level and innovative talents. HKUST(GZ) comprises four Hubs, namely Function Hub, Information Hub, Systems Hub, Society Hub and offers 15 postgraduate degrees. The admission of undergraduate students will begin in 2023, with the first batch of programs covering artificial intelligence, data science and big data technology. The College of Education Sciences (CES) functions as an academic unit under HKUST (GZ) and is responsible for planning, designing and organizing compulsory general courses, compulsory STEAM basic courses, and language education courses for freshmen and sophomores. We are seeking for several capable and self-motivated candidates to work as the lab technicians in the areas of Physics/Biology/Computer Science/Chemistry in the Department of UG Teaching Labs in the College of Education Sciences. The appointee will be stationed in Nansha, Guangzhou. Duties 1. Assist in the construction, equipment procurement and IT system of the UG teaching labs (Physics/Biology/Computer Science/Chemistry) to ensure the proper and safe running of the labs. 2. Responsible for formulating the lab manuals, processes, rules and regulations of the UG teaching labs (Physics/Biology/Computer Science/Chemistry). 3. Responsible for managing the UG teaching labs (Physics/Biology/Computer Science/Chemistry) with duties including managing the laboratory booking, preparing the laboratory setup for the classes, checking & maintaining the instruments regularly, updating inventories of supplies & facilities, etc. 4. Responsible for teaching the lab courses (Physics/Biology/Computer Science/Chemistry) with the teaching assistants under the guidance of the course instructors. 5. Liaise with the Division of STEM Education, the faculty team, and students for UG teaching affairs. 6. Other ad hoc tasks assigned by the Head of UGTL. Qualification Requirements 1. A Master's degree or above in Physics/Biology/Computer Science/Chemistry from an accredited college or university; 2. At least 3 years’ demonstrated experience working in the laboratories of the higher education sector or laboratory setting with technical experiences; 3. At least 3 years’ demonstrated teaching experiences in lab courses, preferably with experience working with and supervising a diverse undergraduate student body; 4. A good level of proficiency in spoken and written English; 5. Be passionate in teaching and learning, proactive and take the initiative at work, a dynamic and self-directed learner, and competent in managing multiple assignments concurrently.

岗位职责： ●通过支持服务和服务，使SaaS业务部门成功执行其战略 项目部署、流程改进和战略举措 ●实施任何将改善我们的客户/客户支持运营的举措 工作流程 ●识别支持工具痛点和机会，以改善多个业务 ●根据客户满意度确保项目的成功交付和测量 指标和更广泛的业务 ●与多个利益攸关方密切合作，制定和优先考虑全面、 数据驱动的技术/工具请求并在项目生命周期中支持团队 ●与项目、产品和技术团队建立富有成效的工作关系。 Job Responsibilities: ● Enable SaaS Business Unit to successfully execute its strategy by supporting service and project deployment,, process improvements and strategic initiatives ● Implement any initiatives that will improve our client/customer support operations and workflows ● Identify support tooling pain points and opportunities to improve business across multiple teams and functions: operational, technical and frontline members ● Ensure successful project delivery and measurement in accordance to customer satisfaction metrics and the wider business ● Partner closely with multiple stakeholders in developing and prioritising comprehensive data-driven technology/tooling requests and support the team through project life cycle ● Build productive working relationships with project, product and technical team. 基本要求： ●有项目管理经验，管理所有相关利益相关者 ●学士学位，或之前管理开发人员和项目的经验 ●1或2年以下工作经验：软件工程、系统工程、 支持、解决方案工程以及项目/项目管理经验 使用技术解决方案交付业务价值的良好记录 ●具有多种需求分析技术/方法的经验，并具有领先的 跨多个时区和功能的跨职能工作 ●展示快速适应、学习新技能和“脚踏实地”的能力 ●强大的分析和技术思维，以及强大的组织和关系 管理技能。 ●熟练的口头和书面沟通，影响和解决问题的能力 ●足智多谋，以行动为导向，能够独立完成工作并克服困难 通过创造性地解决问题来解决障碍 ●通过与客户的有效沟通，提供卓越的客户服务 英文和中文，包括书面和口头。 **技能和知识： ●有金融机构/加密货币行业或软件/IT工作经验 解决方案和服务公司 ●能够立即/两周内开始 ●英语和汉语的语言能力 ●项目管理资格/认证优先 ●有与客户合作的经验，了解他们的问题并管理他们的 期望，参与项目管理 ●优秀的面向客户的技能和出色的书面和口头沟通技巧 ●以积极的态度向应届毕业生开放；愿意学习和成长。 Basic requirements: ● Prior experience with Project Management, managing all relevant stakeholders ● Bachelor’s Degree, or prior experience managing developers and projects ● 1 or 2 years experience in one of the following: software engineering, systems engineering, support, solution engineering in addition to project/program management experience with a demonstrated track record of delivering business value using technology solutions ● Experience in multiple requirement analysis techniques/methodologies, and leading cross-functional efforts across multiple time zones and functions ● Demonstrate ability to quickly adapt, learn new skill sets and "hit the ground running" ● Strong analytical and technical mindset, as well as strong organisational and relationship management skills. ● Proficient verbal and written communication, influencing and problem-solving skills ● Resourceful, action-orientated with the ability to get things done independently and overcome obstacles by developing creative solutions to problems ● Provide excellent customer service by effectively communicating with customers in both English and Chinese, both written and verbal. Preferred skills & knowledge: ● Prior experience working at a financial institution/Cryptocurrency industry or software/IT solutions and services company ● Able to start immediately/within two weeks ● Language proficiency in English and Chinese ● Project Management qualifications/certifications is a plus ● Experience working with customers, understanding their issues and managing their expectations, being involved in project management ● Excellent client-facing skills and excellent written and verbal communication skills ● Open to fresh graduates with a positive attitude; the willingness to learn and grow

With business reputation and careers on the line, this position carries a great deal of responsibility. You will be expected to: • Lead, coordinate and nurture QIMA relationships with ***** government offices and accreditation bodies. • Prepare and lead any internal and external audits connected with our accreditations. • Ensure QIMA is always aware of, and in compliance with, the latest laws and regulation related to ***** accreditations. • Implement corrective and preventive actions in line with the findings of internal and external audits. We will also request that you: • Assist the Management Team with various projects related to the implementation and continuous improvement of our Quality Management System. • Conduct field quality investigations and audits with our Inspectors when needed. Your profile It could be you, if you have: - Strong experience in managing public affairs in connection with various government offices - Thorough knowledge of, and practical experience with, CNAS, AQSIQ, ISO 9001 or 17020, 17025 regulations - A strong sense of professional integrity - Good command of English It also helps if you: - Have the makings of an investigator - Hold an education degree at the college level or higher

Job Responsibilities Based remotely and working closely with our technical teams, you will be responsible for managing, developing, maintaining, and improving the whole Laboratory Information Management System (LIMS) for our laboratory operations. Your main responsibilities will be to: • Partner with key functional stakeholders and IT management to provide business requirements, system requirement specifications and identify system impacts. Define goals, milestones, and deliverables of the project. • Define objectives and milestones and maintain the schedule for the program including deliverables. • Measure performance and project progress as compared to initial plan and budget. • Communicate about project progress to functional and technical teams by producing project reports including achievements and areas of concerns. • Address all issues and adjust project’s priorities in line with Lab management's decisions. • Coordinate resources effectively to ensure project needs are addressed and assign tasks and deliverables to concerned team members. • Provide training to lab teams to deliver and update knowledge about LIMS system; Your profile To succeed in this role, you must have: • Bachelor’s or master’s degree or equivalent experience in Engineering, Chemistry, IT or any related technical degree. • Experience in food testing industry is preferred. • Knowledge Configuration/customization and implementation of LIMS (Lab Vantage would be a plus), • Other Skills Include: o requirement gathering o process streamlining & solution design o testing, validation o Lab support, troubleshooting and user trainings o Reports, Complex Master data, Instrument integration • Excellent communication skills to interact with various multinational stakeholders. • Ability to work in a fast paced and constantly changing environment. • Ability to understand business requirements while at the same time evaluating technical implications. Expert Knowledge of: They should be expert on: • Core LIMS • JAVA, JS, ANT, AJAX and SQL languages. • JBoss, IntelliJ IDEA, Oracle SQL developer and Microsoft SQL Server tools. • Workflows • Jasper Reports and Bartender tools

1. 领导digital Marketing/CRM顾问服务团队; 2. 建立和维护客户关系，了解和开发挖掘潜在客户需求; 3. 带领小组完成策略和执行方案的撰写，带领团队完成服务项目的实施工作；具有业務发展能力, 对所领导的团队的P&L负责 职务要求 1. CRM/Social/digital/新零售有3年以上工作经验 2. 至少有3年以上Agency的工作经验/至少有2年的CRM相关工作经验/至少有1年以上的主管经验 Basic Function Team Management Responsible for the day-to-day management and operations of team with an emphasis on retaining and expanding current client business. Responsible for overseeing all client budgets (creating, expanding, forecasting, etc) and ensuring that revenue and account profitability for each client is reached on a monthly basis. Assists Practice Leaders on new business efforts. Qualifications 7- 8 years of agency experience or equivalent Proven experience managing a team from a financial, client delivery and staffing perspective Proven ability to: ？ write new business proposals ？ manage, retain and grow multiple accounts ？ create and manage multiple budgets ？ expand client business ？ develop strategic communication programs Possesses solid presentation skills, including ability to communicate and sell ideas to prospects Proven leadership skills and sales ability Has an established network of senior industry contacts Duties and Responsibilities Client Service Ability to upsell sell value-add programs/services to current clients. Draws out the best thinking of clients and to ensure pragmatic, well-executed outcomes. Supervises and sets direction of activities in at least three accounts, including client needs, staffing, strategy and budgeting. Delegates client assignments, supervise others and work with other practices and offices. Truly models Best Teams practices and serve clients with the deepest possible expertise. Knows the tools, proprietary insights and methodologies available to best serve clients without creating new ones. Reconstitutes knowledge into marketable, reusable assets to develop new offerings by anticipating needs or meeting demands of current clients. Generates high value by moving the client organization to undertake and enact major change. Positions the firm and other colleagues with clients in ways that build a true institutional partnership. Responsible for building and maintaining client relationships. Has authoritative knowledge of multiple industries and business trends. Assists GM in executing client satisfaction programs. Manages and reviews key client deliverables (i.e. messaging, branding, executive coaching, communications/marketing plans, strategy documents). Identifies “next level” thinking/ideas for clients by tracking industry trends and activities. Assumes creative and strategic direction and oversight on all account assignments. Has regular client contact to ensure the client is satisfied with account activity. Is proactive with clients to address any issues of dissatisfaction. Self/Staff Management Financial Management New Business

Job Responsibilities: Responsible for the daily operation and promotion of trading tools, primarily focusing on options products but also involving other trading categories. Gain a deep understanding of options trading, proficiently use the trading platform, and provide users with professional trading guidance and market analysis. Introduce product features, answer user inquiries, and maintain good customer relations through emails, social media, and other channels. Proficient in social media and online communities such as Twitter, Discord, Telegram, Reddit, and 4chan, responsible for creating and managing communities, regularly organizing online events to increase user activity and trading volume. Develop and execute community operation strategies to expand user base, enhance brand influence, and market share. Assist with other tasks in the operations department as needed. Job Requirements: Proficiency in options trading. Native English speaker. Experience in using social media and online communities, with a preference for candidates who have successfully managed communities. Good market analysis skills, able to accurately grasp market trends and user needs. Strong sense of responsibility and teamwork spirit, excellent communication skills, and customer service awareness, capable of handling various user inquiries and feedback.

桔洛工作机会: 服务顾问SC 职位部门：产品部 职位名称：Service Consultant （SC）/ 服务顾问 汇报对象：Center Director 发布时间：2023年11月 岗位描述 about: 桔洛家庭教育管理中心 (GENO) ，正在寻找对传播和推广“全人教育” (可搜索了解一下)充满激情的候选者。桔洛致力于围绕全人教育及4C（自省、自在、自驱、自由的孩子）的养育目标，引领与陪伴家长有意识有目的有计划的进行家庭教育养育管理。无论你是应届毕业生还是有经验的专业人员，只要你对桔洛十年来一直从事的这件事有触动，有感动，有认同，同时，你追求寻找自我和自我价值的展现，那么你将有机会加入一个充满活力与天分的桔洛团队，一起成就理想、快乐和价值。 职责JD: 1.Assist MC to drive center operational and service excellence, creating a user-focused service organization, where users can enjoy their experience at GENO. 协助管理顾问MC提高运营效率和服务质量、营造一个以用户服务为导向的工作环境，从而提高用户在桔洛中心的体验满意度。 2.Create pleasant physical environment and excellent learning atmosphere. Ensure GENO product is the major language in center. 营造舒适的中心学习环境和良好的学习氛围。确保桔洛产品在中心作为主要沟通语言。 3.Responsible for user’s satisfaction and service coverage. Accurately execute GENO standard user’s lifecycle system for assigned , eg: Follow up user’s personal study plan (Passport), and follow up with users on an on-going basis through multiple communication channels, handle exceptional case. 负责中心用户的满意度以及服务的覆盖率。按照桔洛标准，执行用户的学习周期的管理服务流程，对用户的学习进度进行相应的跟进。例如：学习护照（个人学习计划），通过多种沟通渠道持续地跟进用户的学习，处理用户的个性需求。 4.Collaborate with marketing team, MC and Trainers to contribute to the growth of center marketing, net internal revenue. 配合管理顾问MC和培训师促进中心的对内对外的marketing和用户拓展活动，促进品牌和产品在市场的良性增长。 5.Carry out other administrative duties at this role, including reception and other relevant customer services, etc. 履行其他涉及到该职位的行政职能，包括客户接待和其他相关客户服务工作等。 6.Implement and improve standard policies and processes, ensuring center’s operations is compliance with standards. 贯彻执行和完善中心制定的相关政策和流程，确保中心的运营形成统一标准。 7.Support center director in optimizing center cost. 协助中心负责人进行中心成本优化管理。 职位要求 Qualification: 1. 最重要的一点:你相信好的教育尤其是父母对孩子的引领对孩子一生的重要性，你希望每个孩子都能做自己，没有比这点更重要; The most important is that you believe in the importance of good education, especially parental guidance for child's life. You hope that every child can be themselves; 2.你具有较高的共情力Empathy，能用心体会他人的感受、想法和需求; You have a high level of empathy and are able to empathize with others' feelings, thoughts, and needs with your heart; 3.你对角色有明确边界Boundary，对用户的需求有洞察力，喜欢整理和管理用户信息和数据，最后能系统化地满足需求; You have a clear boundary and insight into the needs of users. You enjoy organizing and managing user information and data, and can ultimately systematically meet their needs; 4.你喜欢在团队中协同工作，并能组织各级同事一起创造一个支持互助型的环境; You enjoy working together in a team and being able to organize colleagues to create a supportive and collaborative environment; 5.你喜欢聆听，擅于语言沟通，能用中英文双语更好。 You are good at listening and language communication, and it is better to be bilingual in both Chinese and English. 6.你具有本科学士学位，或硕士学位。 You have a bachelor's degree or a master's degree.

桔洛工作机会: 服务顾问SC 职位部门：产品部 职位名称：Service Consultant （SC）/ 服务顾问 汇报对象：Center Director 发布时间：2023年11月 岗位描述 about: 桔洛家庭教育管理中心 (GENO) ，正在寻找对传播和推广“全人教育” (可搜索了解一下)充满激情的候选者。桔洛致力于围绕全人教育及4C（自省、自在、自驱、自由的孩子）的养育目标，引领与陪伴家长有意识有目的有计划的进行家庭教育养育管理。无论你是应届毕业生还是有经验的专业人员，只要你对桔洛十年来一直从事的这件事有触动，有感动，有认同，同时，你追求寻找自我和自我价值的展现，那么你将有机会加入一个充满活力与天分的桔洛团队，一起成就理想、快乐和价值。 职责JD: 1.Assist MC to drive center operational and service excellence, creating a user-focused service organization, where users can enjoy their experience at GENO. 协助管理顾问MC提高运营效率和服务质量、营造一个以用户服务为导向的工作环境，从而提高用户在桔洛中心的体验满意度。 2.Create pleasant physical environment and excellent learning atmosphere. Ensure GENO product is the major language in center. 营造舒适的中心学习环境和良好的学习氛围。确保桔洛产品在中心作为主要沟通语言。 3.Responsible for user’s satisfaction and service coverage. Accurately execute GENO standard user’s lifecycle system for assigned , eg: Follow up user’s personal study plan (Passport), and follow up with users on an on-going basis through multiple communication channels, handle exceptional case. 负责中心用户的满意度以及服务的覆盖率。按照桔洛标准，执行用户的学习周期的管理服务流程，对用户的学习进度进行相应的跟进。例如：学习护照（个人学习计划），通过多种沟通渠道持续地跟进用户的学习，处理用户的个性需求。 4.Collaborate with marketing team, MC and Trainers to contribute to the growth of center marketing, net internal revenue. 配合管理顾问MC和培训师促进中心的对内对外的marketing和用户拓展活动，促进品牌和产品在市场的良性增长。 5.Carry out other administrative duties at this role, including reception and other relevant customer services, etc. 履行其他涉及到该职位的行政职能，包括客户接待和其他相关客户服务工作等。 6.Implement and improve standard policies and processes, ensuring center’s operations is compliance with standards. 贯彻执行和完善中心制定的相关政策和流程，确保中心的运营形成统一标准。 7.Support center director in optimizing center cost. 协助中心负责人进行中心成本优化管理。 职位要求 Qualification: 1. 最重要的一点:你相信好的教育尤其是父母对孩子的引领对孩子一生的重要性，你希望每个孩子都能做自己，没有比这点更重要; The most important is that you believe in the importance of good education, especially parental guidance for child's life. You hope that every child can be themselves; 2.你具有较高的共情力Empathy，能用心体会他人的感受、想法和需求; You have a high level of empathy and are able to empathize with others' feelings, thoughts, and needs with your heart; 3.你对角色有明确边界Boundary，对用户的需求有洞察力，喜欢整理和管理用户信息和数据，最后能系统化地满足需求; You have a clear boundary and insight into the needs of users. You enjoy organizing and managing user information and data, and can ultimately systematically meet their needs; 4.你喜欢在团队中协同工作，并能组织各级同事一起创造一个支持互助型的环境; You enjoy working together in a team and being able to organize colleagues to create a supportive and collaborative environment; 5.你喜欢聆听，擅于语言沟通，能用中英文双语更好。 You are good at listening and language communication, and it is better to be bilingual in both Chinese and English. 6.你具有本科学士学位，或硕士学位。 You have a bachelor's degree or a master's degree.