• 18k-25k·14薪 经验1-3年 / 本科
    软件服务|咨询,营销服务|咨询,数据服务|咨询 / B轮 / 150-500人
    Your Mission: We succeed when our customers succeed. Customer Success is not only a critical function at AfterShip, but a core value of the organization. As a Customer Success Manager, you’ll be the go-to individual for our Mid-Market customers to ensure there’s nothing standing in the way of harnessing the full power of AfterShip’s solutions. Your attention to detail focuses on the customer needs in order to drive rapid customer onboarding and success. You will apply your passion for eCommerce and product expertise to ensure technical fit and seamless execution of our products. This will ultimately improve renewals and overall success while helping to collect customer testimonials, stories, and feedback. This is a high-impact position within the growing Customer Success team. You will have the opportunities to create meaningful impact within our organization and, most importantly, for your customers’ businesses. Responsibilities: Act as the first point of contact for escalated support issues and file tickets with the appropriate teams ensuring the problem is ultimately resolved. Thoroughly understand all aspects of the AfterShip platform in order to explain the technology to all types of users. Be the client’s trusted advisor to ensure they get the correct value out of AfterShip. Help eliminate bottlenecks by working cross-functionally with a global team across time zones (Sales, Support, Product, Engineering) in order to ensure customer success. Communicate best practices and new product features to evangelize with customers, as well as delivering customer feedback to the Product team. Be responsible for Dollar Retention Rate and Customer Retention Rate. Requirements 2+ years experience in a customer-facing, technical roles in either SaaS, ecommerce, or marketing automation technology You have strong customer-facing written and verbal communications skills and radiate enthusiasm, poise, confidence, and professionalism Ability to understand and explain technical solutions in layman’s term to client (experience with the following is a plus: eCommerce platforms, order management systems, inventory management, WMS, TMS, supply chain, logistics) You can successfully deliver multiple projects simultaneously with meticulous attention to detail You're comfortable in a growth-paced environment that requires strong time management and prioritization skills You have executive level interpersonal, project management, communication, and problem-solving skills You have prior experience with business reports, preferably in the form of QBRs Why You Should Join Us: We are super proud of our geeky culture, started by our engineer-turned-CEO, and the diversity of the team, cultivated by a group of amazing people from all over the world. You will receive competitive compensation, benefits from day 1, flexible PTO, and all sorts of tools and resources to empower you to do your best work. You’re empowered to choose a work environment that works best for you - whether that is home, hybrid, or in the office full-time. Right now, we have WeWork offices in Toronto, Austin, and Barcelona. You will be part of a company that is on an exceptional growth trajectory as we have been routinely doubling our revenue every year since 2014, and secured a funding round of $66 million Series B led by Tiger Global last year. We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.
  • 25k-50k 经验5-10年 / 本科
    汽车丨出行 / 上市公司 / 2000人以上
    THE ROLE We are currently looking for a Site Reliability Engineer to help us continue evolving our critical manufacturing automation service. The mission of our team is to build and support manufacturing software to improve production automation and solve the engineering challenges from both development and support. As an SRE on the team you'll be working with the infrastructure, systems and applications that act as the middleware layer between Programmable Logic Controllers (PLCs) and the outside world, such as Databases, MES systems and other services. Candidates must demonstrate strong software operation skills and experiences. Additionally, requires candidate to participate in a 24x7 rotational on-call coverage. RESPONSIBILITIES • Support interim HMI/SCADA vendor application (Ignition from Inductive Automation). • Building tooling around it, evaluating its usage, and helping to ensure its reliability, availability and security. • Design software and systems that enable automated manufacturing at Tesla. • Assist Software, Controls, Manufacturing and other types of Engineers with onboarding and integrating services into the Tesla stack (Kubernetes/VMWare/Bare-metal). • Ensuring best practices and observability of the service, such as metrics, logging, tracing, and alerting. • Automate configuration and deployment of services. • Consult on and design infrastructure, systems and application architecture. REQUIREMENTS Must Qualifications • 5+ years as DevOps/Site Reliability Engineer. • Expert skills in Linux and its administration (Ubuntu preferred, or CentOS, RHEL, etc.). • Understanding of networking (Routing/Switching, VLANs, Firewalls, Load Balancers). • CI/CD pipeline experience (GitHub Action preferred, or Jenkins/CircleCI/TravisCI, etc.). • Systems Automation (Ansible preferred, or Chef/Puppet). • Monitoring/Visualization (Prometheus/Gafana/OpsGenie preferred, or TICK stack, Nagios, Zabbix, PagerDuty, etc.). • Comfortable on an on-call rotation. Preferred Qualifications • Able to read/understand code (Bash, Python, Java, Go preferred, or any other high level alternative). • Understand the concepts of Observability and Infrastructure as Code (Prometheus, AlertManager, Grafana, Jaeger and/or Splunk). • Experience with Virtualization or Containerization (VMWare/Kubernetes preferred, or Xen, OpenStack, etc.). • Secrets management (Hashicorp Vault and Ansible-Vault preferred, or Azure Key Vault, AWS Secrets Manager, etc.) • Understand the concepts of Observability and Infrastructure as Code. • Comfortable doing live troubleshooting of issues on NOC bridges/outage calls. • Able to discuss technical questions with NA team engineers in English.
  • 12k-24k·13薪 经验不限 / 不限
    旅游|出行 / 上市公司 / 2000人以上
    1.Cooperate with the department's requirements to complete the supply chain construction of the overall globalized communication business, assist in the development of supplier standard mechanism and supplier onboarding and the online of each site, related negotiations of overseas supplier in English. 2.Assist in completing the daily maintenance of domestic parking business 3.Cooperate with the business to complete the corresponding sales strategy and execute. 4.Complete the corresponding performance indicators and other related indicators. 1、 配合部门要求完成整体全球化通讯业务的供应链建设,协助制定供应商标准机制、供应商入驻及各站点的上线,海外供应商的相关谈判(英语) 2、 协助完成国内停车业务的日常维护 3、 配合业务完成对应的销售策略,并执行 4、 完成对应的业绩指标及其他相关指标 Job requirements. 岗位要求: 1.Full-time undergraduate degree or above, with relevant experience in communication industry is preferred. 2.Owned the ability to conduct normal business negotiations in English 3.Have a certain travel cycle. 4.People who have excellent pioneering ability ,strong Stress resistance and good work ethics is preferred. 1、***大学本科及以上学历,有通讯类行业相关从业经验者优先 2、可以英语进行正常的商务谈判 3、有一定的出差周期 4、需要优秀的开创能力,有较强的抗压能力和良好的职业道德
  • 32k-45k·15薪 经验5-10年 / 本科
    消费生活 / D轮及以上 / 500-2000人
    【工作职责】 1、负责小红书基础框架体验和平台能力的建设; 2、负责onboarding方向,对基础留存负责; 3、对接电商/商业化等合作部门,制定平台基础规范和接入准则。 【任职资格】 1、本科及以上学历,3年以上互联网产品工作经验; 2、有框架思维能力,良好的沟通能力和跨团队协作能力; 3、对平台型/社区/内容类产品有兴趣和热忱,主流社区产品的重度用户优先; 4、讲究方法,用户导向,从为用户创造价值角度思考分析解决问题。
  • 营销服务|咨询,MCN|直播平台,文化传媒 / D轮及以上 / 500-2000人
    协助客户快速设置并上线其账户。从销售团队签单开始,该职位需要承担项目经理角色,确保每个节点的任务都按时高效完成。作为项目经理,负责根据公司的客户上线流程来推动项目进展。有时也需要协助支持售前工作。 对接项目专员是一个强大的个人贡献者和多种项目管理工具(如项目计划、指南、文件、培训等)的专家。 核心职责 对公司产品和解决方案具备专业的理解 管理客户平台的技术对接项目 协助售前团队确保解决方案的可行性 和客户技术团队沟通,指引其完成实施工作 处理客户对接过程中的问题 在技术对接关键节点和项目交付计划上,配合客户成功经理,确保客户对接顺利 支持售前咨询,收集客户需求,协助销售团队签单 其他公司交付的工作 岗位要求 1-3年Saas产品支持经验 计算机或信息系统专业本科或以上学历 基础版/专业版产品上线管理经验 技术支持经验 良好的多线任务处理能力 良好的沟通技能 良好的学习能力 Overview Assists paying clients to quickly setup and launch their accounts. The position acts as the project manager for clients that have transitioned from the Sales team, ensuring that each milestone is completed on time and effectively. As the project manager of the set-up project they are responsible for making sure each set-up follows our Onboarding Process. The position supports pre-sales consulting work if needed. The Onboarding Specialist is a strong individual contributor and champion for improved activation tools such as project plans, guidelines, documents, training etc. Essential Responsibilities Professional about company's products and solutions Manage technical integrations for clients' platforms Work with Sales/Pre-sales team ensuring solution feasibility Communicate with clients' tech teams, guiding them about implementation Manage trouble shootings for clients during integration Cooperate with CSM on technical integration key points and project delivery timeline, ensuring clients onboarded smoothly Support pre sales consulting, collect clients' requirements when needed, assist Sales team winning deals Other duties as assigned by the Company. Core Competencies and Required Experience 1-3 years experience supporting cloud based Saas products Bachelor degree or above in computer science or information systems Previous experience onboarding Standard and Professional level accounts Previous experience of technical supports Good multi-tasker Good communicator Fast learner
  • 25k-40k 经验3-5年 / 本科
    营销服务|咨询,MCN|直播平台,文化传媒 / D轮及以上 / 500-2000人
    工作内容: 1. Build revenue and surpass assigned quarterly & annual quotas. 建立收入并超过分配的季度和年度指标。 2. Accurately assess pipeline to forecast performance to sales leadership. 向销售领导准确评估销售渠道,预测销售业绩。 3. Convey advantages through online or in-person demo of the platform. 通过在线或现场演示平台来传达优势。 4. Educate prospects on PC-Partnership Cloud, associated benefits, and build a business case. 展示PC-Partnership Cloud产品的前景,相关利益,并建立一个商业案例。 5. Collaborate within and outside of sales team to ensure successful client onboarding. 与销售团队内外协作,确保成功的客户及时上线。 6. Actively prospect new business to fulfill pipeline obligations. 积极开拓新业务,充实销售线索。 7. Accurately report pipeline performance and velocity to direct manager through proper documentation via Salesforce. 通过Salesforce提供适当的文档,准确地向经理汇报业绩的进度和可能性。 8. Ensure customers are prepared to enter operational and onboarding queue for successful implementation. 确保客户已准备好进入操作和上线队列,以便成功实施。 9. Constantly build knowledge and understanding of marketing ecosystem and how Partnership Cloud product plays a role. 不断建立知识和理解营销生态系统,以及Partnership Cloud产品如何发挥作用。 10. Maintain positive attitude, highlighted by persistence and curiosity. 保持积极的态度,坚持不懈,充满热情。 11. Be an expert in your product line and industry ecosystem. 成为你的产品线和行业生态系统的专家。 12. Continually improve win close rate (~20% of all open opportunities). 不断提高销售线索签约成功率。 13. Maintain forward momentum through deal stage velocity. 通过销售的不同阶段速度保持销售进度。 14. Sell the product to the appropriate accounts and manage towards hitting a preset revenue target. 向适当的客户销售产品,并设法达到预定的收入目标。 15. Generate pipeline by proactively sourcing opportunities within the designated territory. 通过在指定区域内主动寻找潜在客户。 16. Build 5X of quarterly quota in pipeline phase through prospecting and diagnostic calls. Prepare & deliver world class demos and value-based presentations. 通过勘探和诊断电话,在管道阶段建立5倍的季度指标。准备并提供覆盖全球的演示和基于业务的演示。 17. Answer prospects' questions about product value, uses, integrations, and implementation. 回答潜在客户关于产品价值、使用、集成和实施的问题。 18. Pro-actively drive the process with prospective clients from initial prospecting to signed contract and internal handoff. 积极主动地推动潜在客户从初步勘察到签订合同和内部交接的过程。 19. Drive active engagement by all internal and external stakeholders necessary to close a deal. 推动所有内部和外部利益相关者积极参与,以完成交易。 20. Update SFDC daily with all relevant details needed to reflect business reality. 每日更新SFDC所需的所有相关细节,以反映业务现实。 岗位要求: 1. Digital marketing particularly performance marketing and affiliate marketing ecosystem knowledge required 电商行业相关经验(广告公司及品牌方经验优先) 2. Excel and PPT 3. Experience with outbound communication tools a + (salesloft etc..) 有行业工具使用经验 4. 3-4年行业经验 5. 有产品演示经验 6. ***本科或以上学历(Information Technology, business and marketing) 7. 4-7年销售经验,最好有saas行业经验 8. Must be a true hunter! Independent person with the desire to excel in a competitive and highly rewarding industry. 渴望成功并脱颖而出。 9. Problem-solving, networking and presentation skills. Proven track record of building territories and addressing client needs. 能够开拓领域和满足客户需求。 10. Experience handling objections at multiple levels of enterprise organizations. 有企业组织的不同层次上处理异议的经验。 11. Good understanding of the Greater China ecommerce space, and working knowledge of working with top brands in China. 熟悉大中华区电子商务领域,有与中国**品牌合作的经验。 12. Comfortable in relationship development with top level executives in Chinese global companies 与中国跨国公司的高层管理人员建立良好的关系 13. 流利的英文及中文听说读写能力,及语言表达,沟通能力
  • 15k-30k 经验3-5年 / 本科
    软件服务|咨询,新零售 / 天使轮 / 150-500人
    关于我们: 影能科技(TwinsPower)是一家专注于商圈智慧经营的数字科技服务商,研发投入于Saas、iot等软硬件工程领域,产品线涵盖CRM(顾客关系管理)、CMS(内容管理)、OA(办公协同)、BI(商务智能)等业务领域。 影能科技(TwinsPower)凝聚着一批信仰科技、执迷数据、崇尚设计的年轻人,决心在产业互联网的蓝海中深潜,致力于将行业打造为一个以连接为关节、以交互为感官、以数据为血液、以算法为神经、以平台规则为骨骼的庞大数字生态有机体。 在这个技术浪潮并发的时代,影能科技(TwinsPower)正在帮助传统百货与购物中心走出增长困局,带动行业从零和博弈的内卷怪圈中迁跃出来。 岗位职责: 1. 负责购物中心的CRM产品(Saas),主动思考未来产品在会员数字化、积分增值、优惠券营销、自动化精准营销、数据分析等方面的业务走向; 2. 设计与执行定性/定量的用研方案,通过定向邀约、产品原生采集等方式引导用户发声。收集使用反馈,对功能、产品和流程进行持续性优化; 3. 与UX、CSM等部门沟通制定User Onboarding和用户体验度量方案,并跟进相关方案的落地; 4. 配合CSM、ABM(Account Based Marketing)完成商务素材、操作手册、Q&A等材料的输出; 5. 高质量完成自己所负责产品业务的知识沉淀。 岗位要求: 1. 本科及以上学历,2年以上产品工作经验,有Saas、CRM、营销相关产品经验者优先; 2. 对购物中心、零售等业务保持高度的好奇心与求知欲; 3. 注重用户体验,懂得以用户体验度量的方法持续优化产品易用性; 4. 具有较强的沟通能力,逻辑思维能力和文档编写能力; 5. 较强的责任心及团队合作精神,能够承担工作压力; 6. 熟练使用Axure、Sketch、Xmind、Visio等产品设计工具。 公司福利: 1、全员标配MacBook Pro最新款; 2、工作之余,我们也要“嗨”一下,每年一次国外outing; 3、优秀的你,给你安排了“股权激励方案”; 4、为了保障大家的身体健康,每年定期体检; 5、教育培训费用、书籍采购报销; 6、办公软件报销,加速提升你的工作效率; 7、弹性工作时间,加班餐补、打车统统报销; 8、员工福利积分兑换零食饮料; 9、高温补贴、传统节庆福利样样齐全。 、、、、、、、、还有更多福利等你来领取!
  • 12k-18k 经验1-3年 / 本科
    软件服务|咨询,新零售 / 天使轮 / 150-500人
    关于我们: 影能科技(TwinsPower)是一家专注于商圈智慧经营的数字科技服务商,研发投入于Saas、iot等软硬件工程领域,产品线涵盖CRM(顾客关系管理)、CMS(内容管理)、OA(办公协同)、BI(商务智能)等业务领域。 影能科技(TwinsPower)凝聚着一批信仰科技、执迷数据、崇尚设计的年轻人,决心在产业互联网的蓝海中深潜,致力于将行业打造为一个以连接为关节、以交互为感官、以数据为血液、以算法为神经、以平台规则为骨骼的庞大数字生态有机体。 在这个技术浪潮并发的时代,影能科技(TwinsPower)正在帮助传统百货与购物中心走出增长困局,带动行业从零和博弈的内卷怪圈中迁跃出来。 岗位职责: 1. 负责购物中心的CRM产品(Saas),主动思考未来产品在会员数字化、积分增值、优惠券营销、自动化精准营销、数据分析等方面的业务走向; 2. 设计与执行定性/定量的用研方案,通过定向邀约、产品原生采集等方式引导用户发声。收集使用反馈,对功能、产品和流程进行持续性优化; 3. 与UX、CSM等部门沟通制定User Onboarding和用户体验度量方案,并跟进相关方案的落地; 4. 配合CSM、ABM(Account Based Marketing)完成商务素材、操作手册、Q&A等材料的输出; 5. 高质量完成自己所负责产品业务的知识沉淀。 岗位要求: 1. 本科及以上学历,2年以上产品工作经验,有Saas、CRM、营销相关产品经验者优先; 2. 对购物中心、零售等业务保持高度的好奇心与求知欲; 3. 注重用户体验,懂得以用户体验度量的方法持续优化产品易用性; 4. 具有较强的沟通能力,逻辑思维能力和文档编写能力; 5. 较强的责任心及团队合作精神,能够承担工作压力; 6. 熟练使用Axure、Sketch、Xmind、Visio等产品设计工具。 公司福利: 1、全员标配MacBook Pro最新款; 2、工作之余,我们也要“嗨”一下,每年一次国外outing; 3、优秀的你,给你安排了“股权激励方案”; 4、为了保障大家的身体健康,每年定期体检; 5、教育培训费用、书籍采购报销; 6、办公软件报销,加速提升你的工作效率; 7、弹性工作时间,加班餐补、打车统统报销; 8、员工福利积分兑换零食饮料; 9、高温补贴、传统节庆福利样样齐全。 、、、、、、、、还有更多福利等你来领取!
  • 20k-40k·16薪 经验不限 / 本科
    游戏 / 不需要融资 / 150-500人
    Responsibility: 1.Conduct English/Mandarin translation for daily communication, documentation, and meetings with a high level of clarity and accuracy 2.Manage day-to-day operation aspects of the assigned projects & tasks -coordinate team meetings & discussions and do follow ups -track schedule and facilitate production plans -arrange onboarding,1-1, probation & performance reviews -closely monitor team health and performance -synchronize information with all interest parties 3.Spot issues & risks in the operations and resolve them with interest parties in a timely manner 4.Work with Rioters to optimize workflow to ensure a sustainable growth of team and project 5.Organize and promote team-building activities & events to enhance team bonding and cultivate a positive team environment Qualification: 1.Proficient in both spoken and written English as well as Mandarin Capable of clearly articulating ideas and comprehending information accurately 2.Excellent in time management and critical thinking Able to act proactively to spot problems and find solutions or provide suggestions 3.Able to work independently on assigned projects & tasks with little to no peer support 4.Able to prioritize tasks and allocate resources based on circumstances with flexibility and efficiency 5.Open to feedback and maintain a positive attitude 6.Previous experience in game industry & project management is preferred 7.Oversea studying background is preferred
  • 15k-25k 经验1-3年 / 本科
    广告营销 / D轮及以上 / 150-500人
    Responsibilities: • Lead and manage the technical onboarding to Luna Control platform • Work in a technical environment, utilizing different BI/Database/API tools • Troubleshooting, data integration, setting up advanced feature via product and professional services. • Work closely with Product management, Dev and Solutions teams. Coordinate and be responsible for successful on-time delivery. • Make recommendations for solution implementations based on customer’s technical requirements. • Serve as the technical expert for the clients in onboarding matters. Requirements • B.SC./B.A. degree. • Very strong verbal and written English communication skills. • Experience in client-facing communication. • 1-2 years of experience in a technical role - an advantage. • High level of understanding of the Mobile marketing ecosystem and specifically FB and Google UAC- an advantage. • Experience with tech-related fields such as SQL, BI systems, API - an advantage. • Independent, fast learner, proven multitasking and prioritization skills. • Excellent team player and autonomous work capabilities with high accountability.
  • 8k-12k 经验5-10年 / 本科
    教育 / 不需要融资 / 150-500人
    Role Description: Admissions Advisors play an integral role in the operation of the School and within the admissions department. At the core of the admission function is a sales and customer service focus. Your primary responsibilities include being a trusted advisor to enquiring parents, sharing essential information about the School, and the benefits of a WISS Education. Assist parents in determining if WISS is the best fit for their children's education. As an Admissions Advisor, you will be accountable for delivering on set enrollment KPIs and providing a one-stop service approach while guiding prospective students and parents through a smooth and service-friendly admissions process. Requirements and Qualifications: 1. Bachelor's degree or above in a related field. 2. Minimum five years of working experience in Sales & Marketing. (Strong Admissions background preferred) 3. Excellent communication and interpersonal skills. 4. Friendly and outgoing personality. 5. The ability to organize effectively and prioritize workload. 6. Good time management skills in this fast-paced environment. 7. Dynamic, self-motivated, self-directed individual. 8. Ability to work with minimum supervision. 9. Organized with great teamwork and record-keeping skills. 10. Excellent command of English and Mandarin, both written and spoken. 11. Working knowledge of Microsoft Office, Information Management, and CRM systems. Major Responsibilities: 1. Ensure all student eligibility and admissions policies are followed (including checks on the validity of documentation) 2. Work diligently to meet and exceed set objectives, and KPIs set for each intake period 3. Be aware of key messages and promises and ensure these are consistently communicated to prospects. 4. Keep up to date with market intelligence and report on the competitor landscape. 5. Follow Admissions practices and procedures as defined by the Director of Admissions and Marketing, and engage in ongoing professional development and training offered by the Director and other faculty members. 6. Field, filter, and effectively respond to enquiries received via telephone, email, WeChat, Website, third-party platforms, partners, and in person in a professional and timely manner 7. Act as the first and continual point of contact for new students and prospective families, leading them from enquiry through confirmed enrollment 8. Assist with, and support the re-enrolment process of students. 9. Record and report accurate and timely information on the student management system and other record-keeping systems 10. Process student applications and ensure all documents are obtained 11. Organize and conduct tours for prospective parents, consistently providing high-quality customer service 12. Plan in-depth for each visiting family and organize relevant and informative school tours, inviting and meeting with key staff as appropriate 13. Ensure all Admissions meeting areas and tour routes are delivering a high-quality experience. 14. Record accurate and timely information relating to school Admissions (enquiries/visits/applications/departures / new enrollments and application withdrawals) on the school data management systems 15. Assist in producing reports as required. 16. Liaise closely with the Senior Leadership Team (SLT), Parent Relations, teaching staff, and administrative staff to ensure a smooth onboarding and transition of new families to the WISS Community. 17. Assist with sales, marketing, and promotional activities as required (may include evenings or weekends) 18. Conduct admissions interviews and assessments 19. Keep the Director of Admissions & Marketing informed about student concerns and challenges that may result in application withdrawal or rejection. 20. Be a positive WISS Ambassador at all times. 21. Uphold a One-Stop-Service mindset within the Admissions & Marketing Department …………
  • 9k-15k·13薪 经验3-5年 / 大专
    企业服务 / 未融资 / 500-2000人
    At ELEVATE, we offer a unique and impactful career journey designed to empower our teams to influence change. Join our team for a truly international experience. With 24+ offices globally (and still growing), you will have exposure to real issues that span the globe. Fasten your seatbelt for an energetic and dynamic experience where you will have exposure to and support our global best-in-class team across 100 countries from Finance to HR to IT. In line with ELEVATE’s mission to use business and innovation to be a drive transformational change, this is your opportunity to lead the operations of an organization that is a driver of meaningful and lasting impact that effectively improves people’s lives and preserves our planet. Our Corporate and IT departments are an essential part of our operations and play a strategic role in delivering our business goals. 在ELEVATE,我们提供独特而有影响力的职业生涯旅程,旨在让我们的团队能够影响变革。加入我们的团队,获得真正的国际体验。在全球拥有24个以上的办事处(还在不断增加),您将接触到全球范围内的实际问题。系紧您的安全带,享受充满活力和活力的体验,在这里您将接触并支持我们遍布100个国家的全球一流团队,从财务到人力资源再到IT。根据ELEVATE的使命,利用商业和创新来推动变革,这是您领导一个组织的运营的机会,这个组织是一个有意义的和持久的影响,有效地改善人们的生活,保护我们的地球。我们的公司和IT部门是我们运营的重要组成部分,在实现业务目标方面扮演着战略角色。 助理培训主管将与团队主管密切合作 1)通过提供有效和高效的培训来支持全球评估团队的能力建设,包括入职培训和持续培训,以及培训课程的开发;2)监控APSCA项目的实施,包括注册、分离、考试请求和支持全球认证准备培训。 岗位职责Responsibilities Execute training tasks completion and focus on the goal achieving, 执行培训任务并专注于目标的达成; Oversee and contribute all assessors and reviewers'professional development, capacity building and quality improvement through onboarding and ongoing trainings via face to face, online webinar or internal learning platform, 通过入职培训和面对面、在线网络研讨会或内部学习平台的持续培训,监督并促进所有审核员和审核员的专业发展、能力建设和质量改进; Develop and maintain all training materials, recordings and test questions in internal learning platform, 开发和维护内部学习平台的所有培训材料、录音和测试问题; Follow up with APSCA exam requests, reference check and support certification exam process in terms of training material and skillset development, revision time to time and training delivery, 跟进APSCA考试要求,在培训材料和技能开发方面进行背景调查,支持认证考试过程,随时修订和培训交付; Collaborate with operation and CS teams to proceed clients onboarding training and ongoing refresher /calibration / update trainings upon needs. 与运营和CS团队合作,根据需要对客户进行入职培训和持续的更新/校准/更新培训; Assist immediate manager to proceed trainings and setup guidance document as needed 协助直接经理进行培训并根据需要建立指导文件 岗位要求Qualifications Bachelor’s degree / 4 years university degree or above, 本科或本科以上学历, At least 5+ years working experiences in social compliance auditing industry, 5年以上社会合规审计行业工作经验, Working knowledge of labor and working conditions including EHS within the industry, knowledge of management systems such as, SA8000, ISO14000 or ISO45001 or certifications such as IETP, FLA, RBA or BSCI etc. 熟悉劳动和工作条件,包括行业内的EHS,管理体系,如SA8000, ISO14000或ISO45001或认证,如IETP, FLA, RBA或BSCI等。 High level integrity and credibility 高度的诚信和信誉 Good interpersonal communication skills, presentation skills, 良好的人际沟通能力,表达能力, Work independently and self-motivated with good time management, 能独立工作,有良好的时间管理能力。 Critical thinking, analytic and result driven 批判性思维,分析性和结果导向 Good teamwork and collaboration, 良好的团队合作精神, Good English in written and oral, 良好的英语听说读写能力, Good command of office software, especially PowerPoint. 熟练使用办公软件,尤其是PowerPoint。
  • 9k-15k·13薪 经验3-5年 / 本科
    企业服务 / 未融资 / 500-2000人
    At ELEVATE, we offer a unique and impactful career journey designed to empower our teams to influence change. Join our team for a truly international experience. With 24+ offices globally (and still growing), you will have exposure to real issues that span the globe. Fasten your seatbelt for an energetic and dynamic experience where you will have exposure to and support our global best-in-class team across 100 countries from Finance to HR to IT. In line with ELEVATE’s mission to use business and innovation to be a drive transformational change, this is your opportunity to lead the operations of an organization that is a driver of meaningful and lasting impact that effectively improves people’s lives and preserves our planet. Our Corporate and IT departments are an essential part of our operations and play a strategic role in delivering our business goals. 在ELEVATE,我们提供独特而有影响力的职业生涯旅程,旨在让我们的团队能够影响变革。加入我们的团队,获得真正的国际体验。在全球拥有24个以上的办事处(还在不断增加),您将接触到全球范围内的实际问题。系紧您的安全带,享受充满活力和活力的体验,在这里您将接触并支持我们遍布100个国家的全球一流团队,从财务到人力资源再到IT。根据ELEVATE的使命,利用商业和创新来推动变革,这是您领导一个组织的运营的机会,这个组织是一个有意义的和持久的影响,有效地改善人们的生活,保护我们的地球。我们的公司和IT部门是我们运营的重要组成部分,在实现业务目标方面扮演着战略角色。 助理培训主管将与团队主管密切合作 1)通过提供有效和高效的培训来支持全球评估团队的能力建设,包括入职培训和持续培训,以及培训课程的开发;2)监控APSCA项目的实施,包括注册、分离、考试请求和支持全球认证准备培训。 岗位职责Responsibilities Execute training tasks completion and focus on the goal achieving, 执行培训任务并专注于目标的达成; Oversee and contribute all assessors and reviewers'professional development, capacity building and quality improvement through onboarding and ongoing trainings via face to face, online webinar or internal learning platform, 通过入职培训和面对面、在线网络研讨会或内部学习平台的持续培训,监督并促进所有审核员和审核员的专业发展、能力建设和质量改进; Develop and maintain all training materials, recordings and test questions in internal learning platform, 开发和维护内部学习平台的所有培训材料、录音和测试问题; Follow up with APSCA exam requests, reference check and support certification exam process in terms of training material and skillset development, revision time to time and training delivery, 跟进APSCA考试要求,在培训材料和技能开发方面进行背景调查,支持认证考试过程,随时修订和培训交付; Collaborate with operation and CS teams to proceed clients onboarding training and ongoing refresher /calibration / update trainings upon needs. 与运营和CS团队合作,根据需要对客户进行入职培训和持续的更新/校准/更新培训; Assist immediate manager to proceed trainings and setup guidance document as needed 协助直接经理进行培训并根据需要建立指导文件 岗位要求Qualifications Bachelor’s degree / 4 years university degree or above, 本科或本科以上学历, At least 5+ years working experiences in social compliance auditing industry, 5年以上社会合规审计行业工作经验, Working knowledge of labor and working conditions including EHS within the industry, knowledge of management systems such as, SA8000, ISO14000 or ISO45001 or certifications such as IETP, FLA, RBA or BSCI etc. 熟悉劳动和工作条件,包括行业内的EHS,管理体系,如SA8000, ISO14000或ISO45001或认证,如IETP, FLA, RBA或BSCI等。 High level integrity and credibility 高度的诚信和信誉 Good interpersonal communication skills, presentation skills, 良好的人际沟通能力,表达能力, Work independently and self-motivated with good time management, 能独立工作,有良好的时间管理能力。 Critical thinking, analytic and result driven 批判性思维,分析性和结果导向 Good teamwork and collaboration, 良好的团队合作精神, Good English in written and oral, 良好的英语听说读写能力, Good command of office software, especially PowerPoint. 熟练使用办公软件,尤其是PowerPoint。
  • 25k-42k·14薪 经验3-5年 / 不限
    HCC
    企业服务 / 不需要融资 / 15-50人
    口语:日语(流利)和英语 1. 薪资预算范围:SPE-EXP,SPE 36W~59W Max 2. 可以居家办公,工作地点不限 3.主要负责日企客户 六险一金,试用期6月薪资100%,入职签订3年固定期限劳动合同; 入职就有弹性带薪15天年假,12天sick leave;节日礼品福利等; Key tasks comprise the following: • Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services • Initiates digital service kick off for customers • Ensures periodic service reviews to track the service quality across a range of customers • Contributes to onboarding/transitioning customers to SAP ENTERPRISE CLOUD SERVICES • Orchestrates the overall service/project delivery according to planned scope, budget, and milestones • Supports in de-escalations of critical customer situations • Supports critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable • Executes technical feasibility studies / solution reviews (if applicable) • Contributes to customer release and maintenance activities • Supports customers on technical requirements throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement • Executes and supports problem management and continuous improvement • Support customer satisfaction surveys • Reviews SLA service credit cases • Supports commercial change requests • Contributes to the liaison with different SAP stakeholders, esp. Virtual customer success partner involved in the accounts, to ensure customer success • Supports in reviewing account status and analysing if account needs to be transitioned to another team, based on growth in volume or complexity of the account overtime. • Structured Knowledge Documentation: the working procedures for Supplier - derived from the processes maintained by SAP - will be documented by the Supplier free of charge, reviewed and signed off by SAP and be fully part of the managed services orchestration. • Systematic and faster onboarding of associates: mandatory trainings documentation • Assess the current skill level and plan for competency uplift: report to be shared on a quarterly basis • Enable continuous delta KTs on new topics and refresher sessions. • SAP will provide a trainer and learning material to deliver the training during the initial ramp up of the team. Accenture is expected to own and manage new hire training for all backfills post the completion of the initial new hire batch • SAP training tool/platform will be extended to Accenture for managing all Learning & KT activities Role Requirements • Engineering or Computer graduate with minimum 4+ years of work experience as SAP technical consultant with 2+ years in customer facing role (consulting, IT support, IT services etc.) • Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making • Strong knowledge of IT Service Management, SAP Basis and SAP Application • Hands on experience with SAP Basis activities, SAP release upgrades and infrastructure updates for cloud customers • Good understanding of SAP Enterprise Cloud Services operations infrastructure, processes and automation tools like SPC, TIC etc. is a plus • Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus • Cloud architecture and IT technical infrastructure know-how • Technical and application expertise for different cloud solutions (min. HEC & S/4HANA) • Understanding of escalation handling and procedures • Experience in working with cross-cultural and cross-functional teams or individuals • Proficiency in English (Written and verbal)
  • 25k-40k 经验3-5年 / 本科
    营销服务|咨询,MCN|直播平台,文化传媒 / D轮及以上 / 500-2000人
    工作内容: 1. Build revenue and surpass assigned quarterly & annual quotas. 建立收入并超过分配的季度和年度指标。 2. Accurately assess pipeline to forecast performance to sales leadership. 向销售领导准确评估销售渠道,预测销售业绩。 3. Convey advantages through online or in-person demo of the platform. 通过在线或现场演示平台来传达优势。 4. Educate prospects on PC-Partnership Cloud, associated benefits, and build a business case. 展示PC-Partnership Cloud产品的前景,相关利益,并建立一个商业案例。 5. Collaborate within and outside of sales team to ensure successful client onboarding. 与销售团队内外协作,确保成功的客户及时上线。 6. Actively prospect new business to fulfill pipeline obligations. 积极开拓新业务,充实销售线索。 7. Accurately report pipeline performance and velocity to direct manager through proper documentation via Salesforce. 通过Salesforce提供适当的文档,准确地向经理汇报业绩的进度和可能性。 8. Ensure customers are prepared to enter operational and onboarding queue for successful implementation. 确保客户已准备好进入操作和上线队列,以便成功实施。 9. Constantly build knowledge and understanding of marketing ecosystem and how Partnership Cloud product plays a role. 不断建立知识和理解营销生态系统,以及Partnership Cloud产品如何发挥作用。 10. Maintain positive attitude, highlighted by persistence and curiosity. 保持积极的态度,坚持不懈,充满热情。 11. Be an expert in your product line and industry ecosystem. 成为你的产品线和行业生态系统的专家。 12. Continually improve win close rate (~20% of all open opportunities). 不断提高销售线索签约成功率。 13. Maintain forward momentum through deal stage velocity. 通过销售的不同阶段速度保持销售进度。 14. Sell the product to the appropriate accounts and manage towards hitting a preset revenue target. 向适当的客户销售产品,并设法达到预定的收入目标。 15. Generate pipeline by proactively sourcing opportunities within the designated territory. 通过在指定区域内主动寻找潜在客户。 16. Build 5X of quarterly quota in pipeline phase through prospecting and diagnostic calls. Prepare & deliver world class demos and value-based presentations. 通过勘探和诊断电话,在管道阶段建立5倍的季度指标。准备并提供覆盖全球的演示和基于业务的演示。 17. Answer prospects' questions about product value, uses, integrations, and implementation. 回答潜在客户关于产品价值、使用、集成和实施的问题。 18. Pro-actively drive the process with prospective clients from initial prospecting to signed contract and internal handoff. 积极主动地推动潜在客户从初步勘察到签订合同和内部交接的过程。 19. Drive active engagement by all internal and external stakeholders necessary to close a deal. 推动所有内部和外部利益相关者积极参与,以完成交易。 20. Update SFDC daily with all relevant details needed to reflect business reality. 每日更新SFDC所需的所有相关细节,以反映业务现实。 岗位要求: 1. Digital marketing particularly performance marketing and affiliate marketing ecosystem knowledge required 电商行业相关经验(广告公司及品牌方经验优先) 2. Excel and PPT 3. Experience with outbound communication tools a + (salesloft et) 有行业工具使用经验 4. 3-4年行业经验 5. 有产品演示经验 6. 本科或以上学历(Information Technology, business and marketing) 7. 4-7年销售经验,最好有saas行业经验 8. Must be a true hunter! Independent person with the desire to excel in a competitive and highly rewarding industry. 渴望成功并脱颖而出。 9. Problem-solving, networking and presentation skills. Proven track record of building territories and addressing client needs. 能够开拓领域和满足客户需求。 10. Experience handling objections at multiple levels of enterprise organizations. 有企业组织的不同层次上处理异议的经验。 11. Good understanding of the Greater China ecommerce space, and working knowledge of working with top brands in China. 熟悉大中华区电子商务领域,有与中国**品牌合作的经验。 12. Comfortable in relationship development with top level executives in Chinese global companies 与中国跨国公司的高层管理人员建立良好的关系 13. 流利的中英文听说读写沟通能力