• 新能源汽车制造 / 未融资 / 2000人以上
    Responsibilities: 主要工作职责 通过对潜在用户对象需求的深度分析,寻找智舱/车联网商业化业务的增长点,并持续迭代; 负责用户生命周期管理,包括用户获取、激活、付费、留存和流失等,通过数据分析和用户反馈,提升用户体验和满意度; 与市场部门合作,制定市场推广策略和活动,提升品牌知名度和产品曝光度,吸引潜在用户; 与销售团队紧密合作,提供销售支持和培训,为销售人员提供产品知识和市场竞争优势,帮助实现销售目标; 收集和分析市场数据、用户行为数据和销售数据,提供有关产品运营和用户付费的数据洞察和决策支持; 与产品团队、技术团队和财务团队等部门进行紧密合作和沟通,确保产品运营策略的顺利实施。 Qualification: 任职要求 Education Background: 教育背景 大学本科或以上学历 管理学、计算机科学等相关专业 Experience: 经验: 5年以上移动互联网、游戏、智能车或相关行业经验 了解行业和技术发展趋势,熟悉用户运营、商业化运营的流程和方法 有过商业分析、产品经理或用户运营相关经验 有车企、车联网相关工作背景优先考虑 Competencies: 能力: 了解行业和技术发展趋势,熟悉用户运营、商业化运营的流程和方法; 具备较强的抗压能力,能够在高压下推动业务和策略的落地执行; 具备良好的数据分析和市场研究能力,能够从数据中获取洞察和制定相应策略; 具备出色的口头和书面沟通能力,能够与多个团队和利益相关者进行高效合作和协调。
  • 9k-11k·13薪 经验1-3年 / 不限
    旅游|出行 / 上市公司 / 2000人以上
    Key Roles and Responsibilities We are looking for an Executive & Escalation Specialist, who will be the highest point of escalation for customers and partners. You will handle customer issues from social media, PR or legal teams and will work with the team to continuously improve the customer experience. You will be responsible for providing world-class service to improve elite customer retention and regain their confidence The ideal candidate should possess strong product knowledge and communication skills. You need to have a sense of urgency and situational management with self-empowerment. You need to manage difficult and complex situations that need strong guidance and resolution. This position comes with competitive pay, comprehensive benefits, and various opportunities to support your development. Do you have what it takes to become a part of our team? • Resolve escalated customer concerns and complaints by creating positive experiences; • Utilize strong communication skills to connect with customers, organization or authorities and negotiate when necessary; • Consistently follow-up with customers until their concerns are fully resolved; • Deep dive cases involving product or service defect and identify potential brand risk • Cooperate with a broad group of internal stakeholders globally to improve Trip.com’s products and services; • Assist with any ad hoc projects and tasks from the Executive & Escalation Manager. Qualifications • Bachelor’s Degree or higher; • Highly proficient in both verbal and written English. Native speakers preferred; • Excellent communication and interpersonal problem resolution skills. • Demonstrate a high level of ownership and have a passion for helping and supporting others; • Flexible and forward-thinking attitude, with a diligent and results-orientated approach to work; • Able to work under tight deadlines and pressure, both independently and with others; • Previous experience in customer success/escalation role, OTA experience preferred; • Able to work during weekends and public holidays.
  • 数据服务|咨询,营销服务|咨询 / 上市公司 / 500-2000人
    About iClick Interactive Asia Group Limited iClick Interactive Asia Group Limited (NASDAQ:ICLK) is an independent online marketing and enterprise data solutions provider that connects worldwide marketers with audiences in China. Built on cutting-edge technologies, our proprietary platform possesses omni-channel marketing capabilities and fulfills various marketing objectives in a data-driven and automated manner, helping both international and domestic marketers reach their target audiences in China. Headquartered in Hong Kong, iClick was established in 2009 and is currently operating in eleven locations worldwide including Asia and Europe. Senior Account Executive / Associate Account Manager (Based in SH Office) Job Summary: Sitting in our Account Management Team, you will be responsible for supporting global corporate clients on omni-channel digital marketing solutions including but not limited to digital strategies development, global digital marketing campaign execution and follow-up optimization on spending and performance based on insights and trends. You will have a good regional exposure in formulating and executing China and travel retail solutions. Job Responsibilities: • Assist in managing ***** digital marketing campaigns for global corporate clients • Ensure campaigns are setup and optimized in correct way in accordance with the brief and best practices • Analyze data and provide in-depth data-driven insights, regular reports and strategic recommendations so as to achieve clients’ business goals • Prepare and present digital strategies and plans to clients • Proactively build strong client relationships and ensure customer satisfaction with excellent service level provided • Coordinate with internal and external parties for digital project implementation • Handle any ad-hoc projects as assigned Job Requirements: • Degree holder, preferably in Marketing, Communication, Advertising or related discipline • Minimum of 2 years’ experience in project coordination / account management / customer service, preferably in digital marketing agency • Good understanding in digital landscape of China market • Relevant experience in handling travel retail account will be an advantage • Proven successful client account servicing track record is preferred • Good team player with excellent interpersonal and communication skills • Independent with strong sense of responsibility and willingness to learn • Good at planning and multi-tasking to meet multiple deadlines • Excellent command of written and spoken Mandarin and English • Candidate with more experience will be considered as Associate Account Manager. To know more about us, please visit http://www.i-click.com/ We offer competitive salary and benefits to the right candidate. If you are interested, please send your full resume with current and expected salaries to us at ******************* . All data supplied will be kept in strict confidence and will be used for employment related purpose. Only short-listed candidates will be contacted.
  • J&K
    / 不需要融资 / 少于15人
    工作职责: 1. 熟悉社会化媒体工作流程,为客户提供社会化媒体传播的专业服务 2. 负责组织、参加客户的业务会及策划、创意设计会与提案 3. 提出项目执行方案、熟知网络媒介计划并跟进与实施 ; 4. 负责客户联络、沟通、跟进与协调;能准确传递客户的需求,独立为客户提出的问题出具解决方案; 5. 负责对协作AE工作的分派,明确细致传达工作要求 6. 负责网络媒体的联络、沟通、跟进与协调 7. 负责对各项业务(客户)执行资料的管理 任职资格: 1. 3年以上广告行业经验或数字营销经验 2. 具有Digital或Social方面的经验,独立运营过微博、微信等社交平台 3. 有较强的项目策划、执行能力,熟悉市场推广及活动运作; 4. 具备创新性思维,能够提交出色、具备竞争力的活动策划方案; 5. 对数据敏感,具有分析总结能力 6. 准确的表达能力,传达客户的需求,及时引导并反馈跟踪客户的意见 7. 具备较高的工作效率及组织能力,能根据需要带领AE开展项目 8. 良好的交流沟通能力,有极强的抗压能力 服务品牌: 化妆品、母婴日化、快消品等知名品牌。
  • 营销服务|咨询 / B轮 / 50-150人
    Assistant Account Executive Intern, DMX Sales (Beijing Office) About Liftoff At Liftoff, we’re helping mobile businesses scale and succeed via our sophisticated technology that enables them to find their most engaged users. We are a trusted guide for growth and engagement, transforming how people discover and experience apps. Advertisers depend on us to reach, acquire, and retain high-value users worldwide. We are one of the world’s largest independent, unbiased and privacy-friendly growth platforms that fuels the entire mobile app growth cycle across user acquisition, engagement, monetization, and analytics. Consistently ranked as one of the fastest growing companies and best places to work, we are a profitable company with strong product-market fit and tremendous growth opportunity. We have a creative, collaborative, and humble culture. We are data-driven, proactive, and have the courage to drive change. Sales at Liftoff: We are seeking an Assistant Account Executive Intern to join our team to support account managers in growing top advertisers spend and publisher revenue for the China region and further develop our sizable and growing China DMX team. The China DMX team represents a significant portion of our company's revenue and it will be your role to support the sales team in further strengthening our meaningful partnerships with our clients. Responsibilities: · Support Account Executive Manager with client relationships management · Conduct market research on new market opportunities: ad format, new ad placement · Maintain key domestic and international partners relationships over WeChat · Assist Account Executive Manager to optimize placements opportunities · Assist Account Executive Manager with internal and external reporting Qualifications: · College students in junior/senior year / postgraduate student and be able to work 4-5 days a week · Interested in online/mobile advertising industry and app economy. Related industry knowledge or experience is a plus · Excellent in written English, basic fluency in speaking · Strong analytical and quantitative skills with working knowledge of Excel/Word/PPT · Ability to multitask, manage, prioritize and produce results quickly. · Excellent communication skills to effectively report findings and influence change. · Attention to detail and excellent organizational skills. · A hustler; we make the most out of our opportunities. Working at Liftoff is fast-paced, fun, and challenging, and we thrive on innovation. Come join our team and help shape the future of the mobile app ecosystem. If this role sounds interesting to you, we would love to hear from you!
  • 9k-14k 经验1-3年 / 硕士
    企业服务,移动互联网 / 不需要融资 / 15-50人
    We are looking for candidates who have good command of both spoken and written English. English should be a must-to-have ability as he/ she is to deal with international clients on day-to-day basis, however we expect qualified candidates to not only demonstrate high language proficiency but also have strong critical thinking. If you are solid in language and have an analytical mind and curiosity to explore the world of consumers, you might be the right one for us. Please note that ‘English plus critical thinking/ analytical skills’ are what we expect from you. The Research Executive (RE) is part of the Research & Client Service team. Their primary responsibility is to work with senior managers to serve as a liaison between Witop and its clients, with responsibility for appropriate high levels of service to those clients. Requirements: 1、Graduates in Marketing, Business Studies, Psychology, Social Science, English Major or Statistics preferred; 2、Excellent command of written and spoken English; 3、Good interpersonal and client servicing skills with strong commitment; 4、Analytical, sensitive, eloquent, presentable; 5、Able to work under pressure with positive and proactive personality; 6、Able to handle multiple tasks and be attentive to details; 7、High PC proficiency, in particular MS Word, Excel and PowerPoint. Knowledge of SPSS will be an advantage.
  • 10k-20k·14薪 经验1-3年 / 本科
    金融,数据服务 / 不需要融资 / 2000人以上
    Job Description: 1. Responsible for daily office administration, including but not limited to office environment maintenance (public areas, conference rooms, and facilities), administrative supplies purchase, visitor reception, etc. 2. Provide secretarial support to the team, such as meeting arrangement, travel arrangement, documentation optimization, etc. 3. Develop and implement office policies and procedures to improve the efficiency of office operations and to ensure a safe and better working environment. 4. Collaborate with other teams to maintain other admin-related duties, and coordinate with multiple stakeholders to achieve business goals. 5. Support to organize company events, activities and meetings to build corporate culture and improve employee satisfaction. 6. Follow up with other cases assigned by supervisors and complete the tasks in a timely manner. Qualifications: 1. Bachelor’s degree or above, major in Business administration, Finance, Management is a plus 2. Native English speaker, do not speak Chinese preferred 3. 1-3 years’ admin-related work experience, comprehensive knowledge on administrative working processes, 4. Excellent interpersonal and communication skills, proficient in English speaking and writing, good management skills 5. Self-motivated, detail-oriented, good problem-solving skills, great time-management skills, be able to work under pressure 6. Excellent MS Office skills including Word, Excel, PPT
  • 5k-10k·13薪 经验1-3年 / 本科
    UMS
    移动互联网,文娱丨内容 / A轮 / 50-150人
    Responsibilities - Project management 1. Understand clients’ objectives and scope of works. 2. Ownership of projects, deliverables as per project scope and fulfil or exceed the project KPI. 3. Responsible for projects’ progress, its timeline and make sure all are delivered within the deadline. 4. Support the client service team for all client’s executional works. 5. Responsible for all internal and external client and project meetings arrangements, and meeting minutes. - Client Management 1. Fully understand client’s business models, objectives, competitors and industry knowledge and be able to support drafting proposals that fulfill clients’ China market goals. 2. Fully responsible for all required deliverables, and manage clients’ expectations. 3. Coordinate with head of client service to maintain strong client relations through regular proactive communications. 4. Coordinate with head of client service to develop new clients’ opportunities. 5. Sales support - responsible to support all new sales, including but not limited to client meetings, proposal drafting, pitching, etc. - Team communications 1. Proactively participate in all internal briefing meetings, brainstorming sessions, etc. 2. Proactively communicate with both internal and external departments and provide clear briefing. 3. Proactively communicate with clients in a timely manner. 4. Responsible for all other works assigned by head of client service. - Required Skills and Experience 1、 Ideally 1+ years' social media related working experience. 2、 Fluency (verbal and written) in English. 3、 Familiar with digital and social media marketing, full of enthusiasm and exploration spirit for the industry. 4、 Possesses rigorous logical thinking, keen grasp of numbers and the ability to summarize and summarize. 5、 Be innovative, have good learning ability, value teamwork, and have the attitude to overcome pressure and challenges.
  • UMU
    / C轮 / 150-500人
    工作职责: 1.客户开发:负责特定区域及行业新客户的开发与拓展,持续提升商机转化; 2.业绩达成:熟练掌握公司产品及解决方案策略,达成月度、季度、年度销售业绩指标; 3.市场声誉:以专业能力及职业素养,在负责区域内传递公司思想与技术领导力,提升市场美誉度。 任职资格: 1.教育背景:*****本科及以上学历; 2.工作经验:具备3年以上销售经验,有CRM、HCM、ERP等相关软件及SaaS服务销售或企业培训课程及服务销售经验者优先; 3.其他要素:敏捷学习、执行力强、结果导向;遵纪守法、诚实正直、行为规范;勇于创新、敢于担当。
  • UMU
    / C轮 / 150-500人
    岗位职责: 1. 敏锐的商业嗅觉,通过顾问式销售,准确了解客户需求,帮助客户梳理业务痛点和需求,挖掘潜在需求和商机; 2. 制定销售计划和策略,完成销售指标,负责商务谈判,合同签订、回款等事项; 3. 快速接触关键用户,洞察行业招聘趋势,用户业务痛点及原因; 4. 从客户业务出发,和客户共同讨论解决方案; 5. 善于进行销售阶段的精细化管理,对项目进行有效推进; 6. 协调实施及CSM团队帮助客户落地成功计划,和客户建立长期、双赢的合作关系。 7. 及时收集客户的反馈,竞争对手的市场动态,协助公司制定对应市场策略。 任职资格: 1. *****本科及以上学历; 2. 1年以上销售经验,有B2B软件或SaaS相关产品销售经验者优先,有企业应用系统(BI,Big Data,APM,ERP,CRM,HR)销售经验者优先; 3. 熟悉B2B采购流程,有学习能力并运用常用的销售方法和技巧,如解决方案销售、顾问式销售等; 4. 具备良好销售技巧与谈判能力, 具备一定的市场分析及判断能力; 5. 尊重与遵守公司业务管理规范,执行力强,为人正直; 6. 注重效率,具备管理多个工作及项目的能力,管理时间、精力和优先级的能力; 7. 敏捷的学习能力,目标感强,对新事物的好奇心,强烈的影响愿望和目标意识; 8. 能够快速掌握行业新方向、新产品或解决方案,能适应高强度、快节奏的工作环境。
  • 7k-10k 经验不限 / 本科
    金融业,区块链 / 未融资 / 50-150人
    Responsibilities You will be working directly with the General Partner of the firm ● Assist GP with administrative tasks with a focus on personal affairs ● Write and edit emails, draft memos, and prepare communications on the GP’s behalf ● Maintain various records and documents, pipeline management on major tasks ● Ensure that leadership is informed of priorities, deadlines, and challenges ● Assist with other administrative tasks as needed Qualifications ● Undergraduate degree or above; professional proficiency in English is a must ● Knowledge of Microsoft Office, AI productivity tools, and other office management applications ● Comfort with multi-tasking and handling multiple requests from different individuals and departments ● Excellent organizational and time-management skills ● Strong interpersonal skills and a positive 'can-do' attitude ● Exceptional attention to detail ● Excellent written and verbal English communication skills
  • 10k-15k·13薪 经验1-3年 / 本科
    广告营销,企业服务 / 未融资 / 15-50人
    职责描述: 1.在总监和经理的指导下,作为日常对接窗口,为现有客户提供企业传播领域相关的项目策划、内容撰写、媒体关系、公共事务、危机管理、培训等多重战略咨询服务; 2.积极参与新客户竞标方案的撰写和展示; 3.带领客户专员与实习生提供高质量的客户服务,包括项目日常与专项各项工作的执行、管理和对接。 任职要求: 1.一年到三年企业公关传播从业经验,含至少一年以上公关公司(乙方)工作经验,有国际4A公关公司经验者优先; 2.具备出色的策划、组织、协调及多项目管理能力,有团队管理经验者优先; 3.有出色的内容撰写能力和一定的媒体关系基础,能基于企业传播的战略深度,对内容进行挖掘、撰写、精炼和输出;有海外媒体沟通经验者优先; 4.有一定的独立思考和自学能力,能适应快速变化的工作环境,有强大的抗压能力和高效的解决问题能力,能同时开展多线程的工作; 5.掌握熟练的内外沟通技巧,拥有团队合作精神和领导力; 6.具备开拓的创业者思维和进取心,乐于不断学习与尝试新领域; 7.具有优秀的英语听说读写能力,有海外留学/工作经验者优先; 8.大学本科以上学历,硕士优先。
  • 8k-12k 经验1-3年 / 不限
    广告营销,其他 / 未融资 / 15-50人
    【职位描述】 1. 根据品牌客户的需求,与内部协作团队合作,负责品牌日常的公众号运营及执行管理:包含月度推文选题、文案撰写、配图设计、推文排版设计、后台粉丝运营管理等 2. 定期的品牌项目与客户沟通联系,了解客户需求后并交付内部或外部协作团队执行 3. 与后勤协作团队,如文案、设计、技术人员有一定的沟通能力和时间/品质管理的责任心 4. 协助上级在项目开始前的市场资料搜集整理、项目执行后的总结报告、定期格式的运营分析周报/月报的撰写与排版 5. 参与团队负责的项目讨论,对社交媒体、线上线下推广活动等有一定的策略或创意想法 6. 会使用word、excel、PPT等office软件,熟悉微信的排版工具者更佳 7. 配合团队项目需要,执行其他上级分配的工作 【任职要求】 1. 市场营销、广告、传播或相关专业,本科及以上学历,有1年以上广告公司工作经验者佳 2. 对美妆、快消品、时尚、奢侈品牌感兴趣;喜欢广告行业,有相关行业经验者优先考虑 3. 积极开朗,有较好的倾听理解、沟通能力,能够准确的掌握和传达客户意图 4. 能服从领导指挥,有一定的计划决策能力、执行能力,能承受较大的工作压力 5. 工作积极主动,认真负责,有时间观念;愿意学习,服从领导管理与调配,有良好的团队协作精神 【福利待遇】 1. 享受国家规定的社保五险一金,满1年享有商业保险 2. 固定的公司福利及专业培训,不定时下午茶 3. 根据员工的工作年限,享受国家规定的至少5天带薪年假 4. 责任制上班,无需签到打卡 5. 试用期满每月绩效考核,优秀员工有绩效奖金;根据员工表现,不定期升职或加薪 6. 上班地点:上海市静安区
  • 5k-7k 经验不限 / 不限
    营销服务|咨询,专业服务|咨询,文化传媒 / 不需要融资 / 50-150人
    职位描述 1.协助品牌官方新媒体平台的日常运营,包括微博微信的素材管理,后台维护,博文排版与发布 2.清楚理解客户需求,对内通过沟通协调完成工作安排,并及时跟进项目进度 3.协助完成日常日报,周报,月报的整理以及每月竞品资料的收集和整理; 4.参与客户相关沟通会议,记录并整理会议纪要; 5.协助上级完成相关资料收集、整理,有效完成上级指派的工作任务;
  • 10k-12k·13薪 经验1-3年 / 本科
    广告营销,社交 / 未融资 / 50-150人
    岗位职责: 1协助品牌策略传播方案以及产品信息的research & analytics; 2 参与新客户比稿及创意发现; 3 玩转社交网络,对社交平台及新social平台有创意想法; 4 良好的沟通能力,有良好的英语听说读写能力 任职要求: 1. 本科及以上学历;1-2年以上在广告公司实习或工作经验优先; 2. 认真、负责、学习态度佳,工作积极主动; 3. 具有高度的责任心和时间管理能力。