• 15k-25k 经验1-3年 / 本科
    营销服务|咨询,MCN|直播平台,文化传媒 / D轮及以上 / 500-2000人
    技术服务工程师为我们的客户提供理想的技术解决方案和技术支持。协同销售与客户成功经理,技术服务工程师需要在售前阶段协助销售签单,设计技术方案,并且在售后的平台技术对接阶段推进项目进展。技术服务工程师需要具备一定的IT背景,解决复杂的客户技术对接,解答客户技术难题。 职责描述: ? Professional about company's products and solutions ? Manage technical integrations for clients' platforms ? Work with Sales/Pre-sales team ensuring solution feasibility ? Communicate with clients' tech teams, guiding them about implementation ? Manage trouble shootings for clients during integration ? Cooperate with CSM on technical integration key points and project delivery timeline, ensuring clients onboarded smoothly ? Support presales consulting, collect clients' requirements when needed, assist Sales team winning 1. 熟悉公司的产品和解决方案 2. 负责推进客户平台与impact平台的技术对接 3. 售前阶段协助确定方案可行性 4. 与客户技术团队沟通,推进项目对接 5. 售后阶段解决客户技术问题 6. 与客户成功经理协作,推进项目整体顺利进展 任职要求: 1. 1-3年SaaS产品技术支持经验 2. 本科及以上计算机科学或信息系统相关专业背景,熟悉JS和API接口开发优先 3. 有相关技术支持工作经验,有相关标准版、专业版产品的技术对接项目经验者优先 4. 学习能力强 5. 良好的人际关系处理与沟通能力 6. 中文(普通话)与英文会话能力
  • 35k-60k·14薪 经验不限 / 本科
    区块链 / 上市公司 / 2000人以上
    About the Opportunity: We are seeking a highly skilled and experienced Senior Talent Development Leader to join our organization. You will be responsible for designing, implementing, and managing comprehensive TD framework and programs that aligns with the company's objectives. You will play a crucial role in managing full lifecycle of our most precious assests "our exisiting and potential talents". This is an exciting opportunity to build up a talent development capability from the ground up. The outcome of your programs will help the company scale globally, develop future talent, and result in an engaged and thriving workforce as we continue our mission of empowering business globally. To be successful in this role, you must understand industry trends and business priorities and translate them into the highest impact work. You will help business leaders look around corners with data-driven recommendations that improve performance, retention, and the overall employee experience. You will be building strategies, framework and implementing the followings: Talent Identification: Utilizing various assessments and performance metrics to identify high-potential employees. Succession Planning: Building succession planning strategy and framework. Preparing high-potential employees for future leadership roles. Career Pathing: Outlining potential career trajectories within the organization and providing the tools and opportunities for growth. Engagement and Retention: Strategies to keep high-performing talent engaged and committed to the organization, often through targeted development programs, mentorship, and rotational assignments. Onboarding: Programs designed to acclimatize new employees to the company’s tech stack, culture, and workflow processes. Professional Development: Courses and workshops on soft skills such as leadership, communication, and emotional intelligence. Continuous Learning: Ongoing training initiatives to keep employees up-to-date with the latest technologies and methodologies specific to their jobs. Stakeholder Management: Building trust with internal and external stakeholders, communicating effectively with employees at all levels, promoting the value of talent development initiatives and addressing any concerns or feedback. What We Look For In You: Strategic thinker Framework builder Bachelor's degree in Human Resources, Talent Development, Business Administration, or a related field. Proven experience in a senior-level role focused on talent development, preferably within a corporate setting. Demonstrated expertise in designing and delivering a variety of learning programs, including e-learning, classroom training, workshops, and blended learning solutions. Experience with learning management systems (LMS) and other learning technologies. Excellent project management skills, including the ability to prioritize, plan, and execute multiple initiatives simultaneously. Strong analytical and problem-solving abilities, with a data-driven approach to measuring training effectiveness. Exceptional communication and interpersonal skills, with the ability to build relationships, influence stakeholders, and present ideas effectively. Nice to Haves: Bilingual English/Mandarin Global work experience Certification in relevant areas such as instructional design, training facilitation, or coaching is desirable.
  • 20k-40k·16薪 经验3-5年 / 不限
    游戏 / 不需要融资 / 150-500人
    工作职责: 1.Conduct English/Mandarin translation for daily communication, documentation, and meetings with a high level of clarity and accuracy 2.Manage day-to-day operation aspects of the assigned projects & tasks -coordinate team meetings & discussions and do follow ups -track schedule and facilitate production plans -arrange onboarding,1-1, probation & performance reviews -closely monitor team health and performance -synchronize information with all interest parties 3.Spot issues & risks in the operations and resolve them with interest parties in a timely manner 4.Work with Rioters to optimize workflow to ensure a sustainable growth of team and project 5.Organize and promote team-building activities & events to enhance team bonding and cultivate a positive team environment 任职资格: 1.Proficient in both spoken and written English as well as Mandarin 2.Capable of clearly articulating ideas and comprehending information accurately 3.Excellent in time management and critical thinking 4.Able to act proactively to spot problems and find solutions or provide suggestions 5.Able to work independently on assigned projects & tasks with little to no peer support 6.Able to prioritize tasks and allocate resources based on circumstances with flexibility and efficiency 7.Open to feedback and maintain a positive attitude 8.Previous experience in game industry & project management is preferred 9.Oversea studying background is preferred
  • 16k-22k 经验3-5年 / 本科
    软件服务|咨询 / 上市公司 / 500-2000人
    1. Bachelor or above, 5+ years’ experience as Business analyst or related role 2. Strong solid understanding of the Enterprise applications, 2B client-facing e-commercial applications such as user onboarding, ordering, payment, transaction processing etc.   3. Excellent oral and written communication skills, good at summarizing information and knowledge into documents and manage the knowledge base. 4. Capacity to connect with and engage cross-functional, multi-region partners and customers to achieve the desired results 5. Strong analytical and problem-solving skills, 6. Familiar with Agile practices (Kanban\Scrum) related development process and toolset 7. Active and independent worker, with growth mindset
  • 25k-40k·16薪 经验3-5年 / 本科
    电商 / 上市公司 / 2000人以上
    海外toB市场,核心赛道,成长机会多;团队氛围好,不内卷;老板nice,公平对待! 职位描述: 1、负责会员系统的架构设计及业务需求达成,打造顺滑、高效的用户入站体验,包括登录注册、新用户onboarding运营、会员基础服务等,提升用户landing效率。 2、根据产品需求,设计高质量的技术方案,高效推动技术落地,保证代码可读性、可扩展性和可维护性。 3、挖掘当前系统的瓶颈和缺陷,打造国际化、高可用的会员架构,提高系统性能及架构合理性。 4、通过数据分析会员增长业务的增长机会,以创新思维设计技术产品,驱动业务高效增长。 阿里巴巴海外数字商业 职位要求: 1、扎实的计算机专业基础知识,精通数据结构/算法设计,熟悉操作系统,网络编程。 2、2年以上大型系统开发经验,扎实的Java编程基础,熟练掌握JVM、Web开发、数据库、多线程、分布式系统、缓存、消息中间件等核心技术原理。 3、有良好的沟通能力和团队合作能力,主动性强,有强烈的求知欲和创新能力。 4、有强烈的责任心,具有owner精神,思路清晰,善于独立思考。 5、有一定的数据sense,能够独立发现业务优化点。 6、有一定的全栈能力,熟悉前端相关技术,能够独立完成前端任务。
  • 8k-16k 经验3-5年 / 不限
    教育 / 不需要融资 / 150-500人
    Position Overview: We are seeking a highly motivated and customer-focused Admissions Officer to join our prestigious international school team in Shanghai. The successful candidate will play a vital role in attracting and enrolling students into the school, utilizing sales and customer service approaches to thrive in a competitive market. This is an excellent opportunity for a self-driven individual with a passion for education and a proven track record in sales and customer service. Responsibilities: 1. Drive student enrollment: Utilize effective sales techniques and strategies to attract prospective students and their families, presenting the benefits of our institution and effectively addressing their concerns and inquiries. 2. Provide personalized guidance: Build strong relationships with prospective students and families, guiding them through the admissions process, and addressing any queries or challenges they may have. 3. Conduct and facilitate admissions interviews: Conduct thorough interviews with prospective students and their parents, assessing their suitability for our school's programmes and ensuring alignment with our educational values. 4. Manage admissions database: Maintain accurate and up-to-date records of prospective students and their application statuses, ensuring efficient communication and follow-up. 5. Collaborate with the marketing team: Work closely with the marketing department to develop effective marketing strategies and materials that highlight our institution's unique offerings and attract prospective students. 6. Represent the school at events: Attend networking events, recruitment events, education fairs, and other promotional activities to showcase the school to potential students, parents, and stakeholders. 7. Stay updated on industry trends: Keep abreast of changes and developments in the international education industry in China, sharing information to ensure our institution remains competitive and adapts to market demands. 8. Collaborate with colleagues: Work collaboratively with other departments, such as academic, finance, and administration, to ensure a smooth transition for admitted students and support their onboarding process. 9. Adhere to regulations and policies: Maintain compliance with relevant regulations and school policies throughout the admissions process, ensuring transparency and fairness. Qualifications: 1. Bachelor's degree in a related field preferred (Business, Marketing, etc.). 2. Proven experience in sales and customer service, preferably in the education industry, hospitality industry or a highly competitive market. 3. Excellent communication and interpersonal skills, with the ability to build rapport with diverse individuals and effectively address their needs. 4. Strong problem-solving and negotiation skills to overcome objections and close enrollment deals. 5. Knowledge of the international education landscape in China and familiarity with popular curriculums is an advantage. 6. Proficiency in both English and Mandarin, with excellent verbal and written communication skills in both languages. 7. Attention to detail, with strong organizational and time management abilities. 8. Ability to work independently and as part of a team in a fast-paced and dynamic environment. 9. Familiarity with admissions software and databases is preferred. If you are passionate about education, possess exceptional sales and customer service skills, and thrive in a competitive environment, we would love to hear from you. Please submit your resume and cover letter to ********** outlining your relevant experience and why you believe you are the ideal candidate for this role.
  • 15k-25k 经验1-3年 / 本科
    广告营销 / D轮及以上 / 150-500人
    Responsibilities: • Lead and manage the technical onboarding to Luna Control platform • Work in a technical environment, utilizing different BI/Database/API tools • Troubleshooting, data integration, setting up advanced feature via product and professional services. • Work closely with Product management, Dev and Solutions teams. Coordinate and be responsible for successful on-time delivery. • Make recommendations for solution implementations based on customer’s technical requirements. • Serve as the technical expert for the clients in onboarding matters. Requirements • B.SC./B.A. degree. • Very strong verbal and written English communication skills. • Experience in client-facing communication. • 1-2 years of experience in a technical role - an advantage. • High level of understanding of the Mobile marketing ecosystem and specifically FB and Google UAC- an advantage. • Experience with tech-related fields such as SQL, BI systems, API - an advantage. • Independent, fast learner, proven multitasking and prioritization skills. • Excellent team player and autonomous work capabilities with high accountability.
  • 25k-50k 经验3-5年 / 本科
    电商 / 上市公司 / 2000人以上
    AIDC-Alibaba.com买家增长技术团队急招Java后端P6!海外toB市场,核心赛道,成长机会多;团队氛围好,不内卷;老板nice,公平对待;欢迎+v cool_mdx详细咨询! 职位描述: 1、负责会员系统的架构设计及业务需求达成,打造顺滑、高效的用户入站体验,包括登录注册、新用户onboarding运营、会员基础服务等,提升用户landing效率。 2、根据产品需求,设计高质量的技术方案,高效推动技术落地,保证代码可读性、可扩展性和可维护性。 3、挖掘当前系统的瓶颈和缺陷,打造国际化、高可用的会员架构,提高系统性能及架构合理性。 4、通过数据分析会员增长业务的增长机会,以创新思维设计技术产品,驱动业务高效增长。 职位要求: 1、扎实的计算机专业基础知识,精通数据结构/算法设计,熟悉操作系统,网络编程。 2、2年以上大型系统开发经验,扎实的Java编程基础,熟练掌握JVM、Web开发、数据库、多线程、分布式系统、缓存、消息中间件等核心技术原理。 3、有良好的沟通能力和团队合作能力,主动性强,有强烈的求知欲和创新能力。 4、有强烈的责任心,具有owner精神,思路清晰,善于独立思考。 5、有一定的数据sense,能够独立发现业务优化点。 6、有一定的全栈能力,熟悉前端相关技术,能够独立完成前端任务。
  • 15k-25k 经验3-5年 / 本科
    旅游 / C轮 / 150-500人
    The Customer Success Manager is responsible for Property Connector implementation and client management for our hospitality clients. The implementation duties for this position include connection setup, testing, data gathering, debugging, issue research, resolution, escalation, piloting and documentation of test cases, issues, and solutions. This role includes customer certifications, development support and ownership of assigned accounts. Key Responsibilities and Duties • Serve as the primary contact for the successful onboarding of Hotel Group customers as well as pre & post-sales support. • Build customer relationship with Hotel Customers. • Manage the service delivery client portfolios. • Hold product training for customers. • Manage the assigned onboarding operational process and co-ordination for hotel & product team. • Analyze customer data to improve customer experience. • Support Customer Success team to handle and resolve customer requests and complaints. • Minimize customer churn. Experience and Skills • 2-3 years CRS/Channel Manage/ distribution technology project and implementation position • Good knowledge and familiar with Hotel PMS and channeldistributor behavior • Highly organized and able to multi-task. • Self-driven and proactive nature. • Excellent communication and interpersonal skills. • Demonstrate leadership qualities. • High computer literacy and ability to learn new software. • Good Knowledge of customer success processes. • Experience in document creation. • Patient and active listener. • Analytical and strategic thinker with strong problem-solving skills set • Passion for service. • Languages: Proficient in English, oral and written • Preferred: hospitality technology industry Education • Bachelor’s degree in business or IT field required or equivalent work experience
  • 20k-40k·15薪 经验3-5年 / 本科
    旅游|出行 / 上市公司 / 2000人以上
    工作职责: 1、熟悉HR招聘模块相关业务场景,比如:职位申请,对外招聘,面试管理,Offer,Onboarding等 2、了解与招聘技术相关的行业趋势和最佳案例实践。 3、制定和实施优化招聘流程的策略,包括如何利用现有系统来简化和自动化招聘流程。 4、为招聘团队和招聘经理提供有效使用招聘系统的培训和支持。 5、定期分析招聘运营数据和指标并使用数据分析结果识别招聘流程改进点。 6、积极响应招聘HR小组业务需求,针对不同类型的需求进行分类,分优先级处理。 7、与其他团队(如IT和人力资源)合作,推动招聘系统与其他系统之间的工具集成。 8、对接第三方供应商和顾问,与供应商和顾问合作参与招聘系统功能的实施和维护。 9、为招聘活动等场景提供产品支持,例如校园招聘和线下招聘会等。 任职资格: 1、本科及以上学历,专业不限; 2、3年以上HR招聘模块产品经理经验; 3、具有Avature实际产品经验或Workday招聘模块实施经验者优先 4、具有甲乙方背景优先。 5、英语水平:熟练沟通(需支持海外用户)
  • 7k-10k·14薪 经验1-3年 / 本科
    工具类产品 / C轮 / 150-500人
    实施顾问/交付运营专员 1.协助PM,参与大客户的SaaS产品(纯Web)交付项目的指导和实施工作,主要为:产品使用的指导和功能解答,客户业务数据(包含但不仅限于模版、档案夹、业务字段)的配置、导入、以及功能架构等的配置工作; 2.交付部交付规范的优化与执行、效率工具的导入和实施、项目交付过程资产的沉淀、知识管理体系搭建和迭代及共享与使用(知识库); 3.客户满意度调研、分析以及跟进; 4.交付部运营数据报告(周/月/季度/年)的输出和分析,并提供输入意见以及异常项目的推进处理; 5.协助部门Leader,从流程、工作方式、协作、培训等各方面提升部门效率及人效。 岗位要求 1.*****大学本科及以上学历(必须是9/8/5以及2/1/1院校要求),理工科专业,有1年的SaaS 产品onboarding经验优先; 2.学习能力以及自驱力强,良好的沟通和表达能力 3.较强的责任心,具有良好的团队合作精神以及组织协调能力。 4.较强的自我驱动和责任心,具有良好的团队合作精神及组织协调沟通能力; 5. 英语口语好能作为工作语言的优先;
  • 15k-30k 经验1-3年 / 本科
    软件服务|咨询 / A轮 / 150-500人
    What You’ll Do Maintain current relationships and growing accounts on a daily basis Optimize the accounts based on data analysis on a daily basis Collect feedback and feature requests from the market Manage the DSP accounts and grow revenue with existing demand partners Be the main contact during the onboarding process, coordinating with demand BD and solution engineering team to resolve any technical issues Work with supply teams to drive revenue by sourcing demand for high-priority publishers Proactively develop new suggestions to ensure the DSPs get the most value out of existing products Collect feedback and feature requests to constantly improve our products Stay up-to-date with the market trends by market research, client meetings and events JOB REQUIREMENTS Bachelor degree, Master degree is preferred Proficiency in MS Office Great interpersonal communication Chinese and English skills, both spoken and written, Korean language is a plus Good communicator and fast learner. Self-motivated individual Team player with the ability to work independently 1-4 years of proven experience working with B2B Account Management in the mobile advertising ecosystem, knowledge of programmatic is a plus Having good understanding of ad-tech ecosystem with granular understanding of Real-Time Bidding (RTB) and Supply-Side Platform (SSP), Demand-Side Platform (DSP), ad exchanges, networks business can be an advantage Strong analytical skills and a zest for optimization With experience supporting and servicing clients using advertising products and technology A demonstrable record exceeding revenue goals and driving new businesses
  • 营销服务|咨询,MCN|直播平台,文化传媒 / D轮及以上 / 500-2000人
    技术服务工程师/Solutions Architect 技术服务工程师为我们的客户提供理想的技术解决方案和技术支持。协同销售与客户成功经理,技术服务工程师需要在售前阶段协助销售签单,设计技术方案,并且在售后的平台技术对接阶段推进项目进展。技术服务工程师需要具备一定的IT背景,解决复杂的客户技术对接,解答客户技术难题。 职责描述: 1. 熟悉公司的产品和解决方案 2. 负责推进客户平台与impact平台的技术对接 3. 售前阶段协助确定方案可行性 4. 与客户技术团队沟通,推进项目对接 5. 售后阶段解决客户技术问题 6. 与客户成功经理协作,推进项目整体顺利进展 任职要求: 1. 1-3年SaaS产品技术支持经验 2. 本科及以上计算机科学或信息系统相关专业背景,熟悉JS和API接口开发优先 3. 有相关技术支持工作经验,有相关标准版、专业版产品的技术对接项目经验者优先 4. 学习能力强 5. 良好的人际关系处理与沟通能力 6. 中文(普通话)与英文会话能力 Technical Solutions Specialist helps formulate ideal technical solutions for potential clients. Working alongside the Sales and CSMs, this employee will support our sales team at prospect meetings, design implementation, and solution paths, also serve to escalate development work. This role should be professional on technical side, be responsible for complicated client integrations, as well as trouble shootings. Role Discription: 1. Professional about company's products and solutions 2. Manage technical integrations for clients' platforms 3. Work with Sales/Pre-sales team ensuring solution feasibility 4. Communicate with clients' tech teams, guiding them about implementation 5. Manage trouble shootings for clients during integration 6. Cooperate with CSM on technical integration key points and project delivery timeline, ensuring clients onboarded smoothly Role Requirements: 1. 1-3 years experience supporting cloud based SaaS products 2. Bachelor degree or above in computer science or information systems, familiar with JS and API development will be preferred 3. Previous experience of technical supports. Previous experience onboarding Standard and Professional level accounts is preferred 4. Fast learner 5. Excellent communication / interpersonal skills 6. Chinese (Mandarin) and English communication
  • 9k-15k·13薪 经验3-5年 / 大专
    企业服务 / 未融资 / 500-2000人
    At ELEVATE, we offer a unique and impactful career journey designed to empower our teams to influence change. Join our team for a truly international experience. With 24+ offices globally (and still growing), you will have exposure to real issues that span the globe. Fasten your seatbelt for an energetic and dynamic experience where you will have exposure to and support our global best-in-class team across 100 countries from Finance to HR to IT. In line with ELEVATE’s mission to use business and innovation to be a drive transformational change, this is your opportunity to lead the operations of an organization that is a driver of meaningful and lasting impact that effectively improves people’s lives and preserves our planet. Our Corporate and IT departments are an essential part of our operations and play a strategic role in delivering our business goals. 在ELEVATE,我们提供独特而有影响力的职业生涯旅程,旨在让我们的团队能够影响变革。加入我们的团队,获得真正的国际体验。在全球拥有24个以上的办事处(还在不断增加),您将接触到全球范围内的实际问题。系紧您的安全带,享受充满活力和活力的体验,在这里您将接触并支持我们遍布100个国家的全球一流团队,从财务到人力资源再到IT。根据ELEVATE的使命,利用商业和创新来推动变革,这是您领导一个组织的运营的机会,这个组织是一个有意义的和持久的影响,有效地改善人们的生活,保护我们的地球。我们的公司和IT部门是我们运营的重要组成部分,在实现业务目标方面扮演着战略角色。 助理培训主管将与团队主管密切合作 1)通过提供有效和高效的培训来支持全球评估团队的能力建设,包括入职培训和持续培训,以及培训课程的开发;2)监控APSCA项目的实施,包括注册、分离、考试请求和支持全球认证准备培训。 岗位职责Responsibilities Execute training tasks completion and focus on the goal achieving, 执行培训任务并专注于目标的达成; Oversee and contribute all assessors and reviewers'professional development, capacity building and quality improvement through onboarding and ongoing trainings via face to face, online webinar or internal learning platform, 通过入职培训和面对面、在线网络研讨会或内部学习平台的持续培训,监督并促进所有审核员和审核员的专业发展、能力建设和质量改进; Develop and maintain all training materials, recordings and test questions in internal learning platform, 开发和维护内部学习平台的所有培训材料、录音和测试问题; Follow up with APSCA exam requests, reference check and support certification exam process in terms of training material and skillset development, revision time to time and training delivery, 跟进APSCA考试要求,在培训材料和技能开发方面进行背景调查,支持认证考试过程,随时修订和培训交付; Collaborate with operation and CS teams to proceed clients onboarding training and ongoing refresher /calibration / update trainings upon needs. 与运营和CS团队合作,根据需要对客户进行入职培训和持续的更新/校准/更新培训; Assist immediate manager to proceed trainings and setup guidance document as needed 协助直接经理进行培训并根据需要建立指导文件 岗位要求Qualifications Bachelor’s degree / 4 years university degree or above, 本科或本科以上学历, At least 5+ years working experiences in social compliance auditing industry, 5年以上社会合规审计行业工作经验, Working knowledge of labor and working conditions including EHS within the industry, knowledge of management systems such as, SA8000, ISO14000 or ISO45001 or certifications such as IETP, FLA, RBA or BSCI etc. 熟悉劳动和工作条件,包括行业内的EHS,管理体系,如SA8000, ISO14000或ISO45001或认证,如IETP, FLA, RBA或BSCI等。 High level integrity and credibility 高度的诚信和信誉 Good interpersonal communication skills, presentation skills, 良好的人际沟通能力,表达能力, Work independently and self-motivated with good time management, 能独立工作,有良好的时间管理能力。 Critical thinking, analytic and result driven 批判性思维,分析性和结果导向 Good teamwork and collaboration, 良好的团队合作精神, Good English in written and oral, 良好的英语听说读写能力, Good command of office software, especially PowerPoint. 熟练使用办公软件,尤其是PowerPoint。
  • 9k-15k·13薪 经验3-5年 / 本科
    企业服务 / 未融资 / 500-2000人
    At ELEVATE, we offer a unique and impactful career journey designed to empower our teams to influence change. Join our team for a truly international experience. With 24+ offices globally (and still growing), you will have exposure to real issues that span the globe. Fasten your seatbelt for an energetic and dynamic experience where you will have exposure to and support our global best-in-class team across 100 countries from Finance to HR to IT. In line with ELEVATE’s mission to use business and innovation to be a drive transformational change, this is your opportunity to lead the operations of an organization that is a driver of meaningful and lasting impact that effectively improves people’s lives and preserves our planet. Our Corporate and IT departments are an essential part of our operations and play a strategic role in delivering our business goals. 在ELEVATE,我们提供独特而有影响力的职业生涯旅程,旨在让我们的团队能够影响变革。加入我们的团队,获得真正的国际体验。在全球拥有24个以上的办事处(还在不断增加),您将接触到全球范围内的实际问题。系紧您的安全带,享受充满活力和活力的体验,在这里您将接触并支持我们遍布100个国家的全球一流团队,从财务到人力资源再到IT。根据ELEVATE的使命,利用商业和创新来推动变革,这是您领导一个组织的运营的机会,这个组织是一个有意义的和持久的影响,有效地改善人们的生活,保护我们的地球。我们的公司和IT部门是我们运营的重要组成部分,在实现业务目标方面扮演着战略角色。 助理培训主管将与团队主管密切合作 1)通过提供有效和高效的培训来支持全球评估团队的能力建设,包括入职培训和持续培训,以及培训课程的开发;2)监控APSCA项目的实施,包括注册、分离、考试请求和支持全球认证准备培训。 岗位职责Responsibilities Execute training tasks completion and focus on the goal achieving, 执行培训任务并专注于目标的达成; Oversee and contribute all assessors and reviewers'professional development, capacity building and quality improvement through onboarding and ongoing trainings via face to face, online webinar or internal learning platform, 通过入职培训和面对面、在线网络研讨会或内部学习平台的持续培训,监督并促进所有审核员和审核员的专业发展、能力建设和质量改进; Develop and maintain all training materials, recordings and test questions in internal learning platform, 开发和维护内部学习平台的所有培训材料、录音和测试问题; Follow up with APSCA exam requests, reference check and support certification exam process in terms of training material and skillset development, revision time to time and training delivery, 跟进APSCA考试要求,在培训材料和技能开发方面进行背景调查,支持认证考试过程,随时修订和培训交付; Collaborate with operation and CS teams to proceed clients onboarding training and ongoing refresher /calibration / update trainings upon needs. 与运营和CS团队合作,根据需要对客户进行入职培训和持续的更新/校准/更新培训; Assist immediate manager to proceed trainings and setup guidance document as needed 协助直接经理进行培训并根据需要建立指导文件 岗位要求Qualifications Bachelor’s degree / 4 years university degree or above, 本科或本科以上学历, At least 5+ years working experiences in social compliance auditing industry, 5年以上社会合规审计行业工作经验, Working knowledge of labor and working conditions including EHS within the industry, knowledge of management systems such as, SA8000, ISO14000 or ISO45001 or certifications such as IETP, FLA, RBA or BSCI etc. 熟悉劳动和工作条件,包括行业内的EHS,管理体系,如SA8000, ISO14000或ISO45001或认证,如IETP, FLA, RBA或BSCI等。 High level integrity and credibility 高度的诚信和信誉 Good interpersonal communication skills, presentation skills, 良好的人际沟通能力,表达能力, Work independently and self-motivated with good time management, 能独立工作,有良好的时间管理能力。 Critical thinking, analytic and result driven 批判性思维,分析性和结果导向 Good teamwork and collaboration, 良好的团队合作精神, Good English in written and oral, 良好的英语听说读写能力, Good command of office software, especially PowerPoint. 熟练使用办公软件,尤其是PowerPoint。