工作地址：杭州/北京 职位描述 - 负责公司 EMQ X 开源和企业版的中文和英文版产品文档、技术博客等写作； - 根据产品研发部门的功能描述文档，或通过实际使用软件产品来撰写技术文档； - 配合市场、前端等部门编写产品宣传材料，包括产品白皮书，产品说明书，产品使用指南等；  - 协助市场、销售等部门，编写行业用例与解决方案材料； - 配合增长部门优化网站、文档、博客 SEO； 岗位要求 - 英语相关专业毕业，研究生学历，选修过计算机及相关专业课程者优先；或者计算机及相关专业毕业，研究生及以上学历； - 热爱写作；优秀的英语、汉语，阅读、书面和口语能力；  - 对计算机相关技术比较熟悉； - 对开源软件运作有了解者优先； - 良好的沟通和交流能力；

职位职责： As Monetization Product Operations (MPO), our goal is to help businesses have seamless experiences with our advertising solutions, by designing and scaling support processes to resolve technical issues within our product. We're a global team with regional hubs in Singapore, China, Israel, London and multiple locations in the US, and we're expanding to more hubs. As a Technical Product Specialist, you will balance customer service with technical know-how as you specialize in one of our monetization product pillars and use your expertise to assist businesses with product issues. Success in this role will require a passion for working collaboratively with a variety of stakeholders, from external clients to internal Product, Engineering and Sales teams. Responsibilities: 1. Building product expertise to investigate, triage, and resolve post-sales technical issues with advertising solutions; 2. Continuously monitor support queues for technical requests, responding and/or escalating support tickets within agreed timeframes; 3. Defining processes to support sales teams in complex investigations to improve advertiser experience on the platform; 4. Partnering with Product Marketing, Product Management, Solution Engineers, Sales, and additional teams to improve product quality and resources that help scale support and operations workflows; 5. Managing technical support documents (including help-center and knowledge hub). 职位要求： 1. Fluent in communicating (reading and writing) in Chinese and English; 2. A Bachelor’s degree in Computer Science, similar technical field of study or equivalent practicable experience; 3. Experience working with technologies (e.g. HTML, CSS, JavaScript), SQL, XML, and HTTP protocols (OR) Customer-facing experience as a Technical Consultant, Support, Engineer, or Product Manager, working with internal/external customers; 4. Analytical experience solving problems using data and providing actionable product insights; 5. Experience resolving and communicating about issues with both technical and non-technical audiences; 6. Experience in Ad tech/digital technology; 7. Experience operating within support ticketing platforms (Jira, Zendesk, Freshdes,, Salesforce).

职位职责： 1、使用专业写作工具编辑ToB英文技术文档； 2、分析用户需求，优化和维护现有英文技术文档； 3、参与ToB技术文档评审，协助提升英文文档质量； 4、了解技术产品，设计、开发及维护产品文档、操作说明、多媒体内容、互动教程等技术内容。 职位要求： 1、2024年应届毕业生，要求本科学历或以上，英语、翻译专业优先； 2、优秀的英语写作与口头交流能力； 3、每周能实习3天，连续实习3-6个月； 4、对计算机技术有浓厚的兴趣和较强的快速学习能力； 5、具备良好的团队协作精神和沟通能力。

Druid Technology is dedicated to providing comprehensive application solutions for wildlife tracking and domestic animal monitoring. With the systematic philosophy of modulation, Druid Technology developed a series of products to meet the diverse requirements of animal deployment for the protection of endangered animals, ecological research and restoration, biodiversity conservation and public education for scientific research institutions, regulatory authorities and non-profit organizations. Join us to build a Digital Utopia for the creatures in the world. Your mission in this role: Write the user documentation (product manuals, user guides, help documents and training materials) in English and Chinese for animal trackers. 你的工作范围： 编写中英文用户文档（包括产品说明、用户指南、帮助文档和培训资料） Job Description As a technical writer, you will work closely with the R&D team to - create, update and maintain various technical documents, including product manual, user guide, online help, troubleshooting guide and FAQ - *****ize user interface of web-based software and apps - write in-app or on-screen instructions for our products - cross review other writers' work - check the feedback from customers and provide improvement 工作内容 作为一名技术文档工程师，你需要通过与研发人员深度合作来产出以下内容： - 创建、更新和维护各类技术文档，包括产品手册、用户指南、在线帮助手册，故障排查以及 FAQ - 对网页平台和移动 app 的本地化翻译 - 为公司各产品编写应用内帮助 - 交叉评审其他文档工程师的工作 - 分析文档相关的用户反馈并提出改善计划 要求 - 优秀的中英文协作能力 - 至少 1 年的技术文档工作经历，或通信、软件研发、硬件研发领域的翻译工作经历 - 通信、计算机或英语专业 - 对解模块化写作和 DITA 有一定了解 - 熟悉基于 XML 的编辑软件，例如 Frame Maker、Epic Editor、Oxygen Author 等 - 有 Markdown 和 Github 使用经验

What you will do: 与产品和研发团队合作，撰写Yahaha产品的英文技术文档，如使用文档、教程、API参考手册等 与产品与设计团队合作，撰写、翻译或改写Yahaha的产品的界面文案和提示信息，以提高Yahaha产品的用户体验 根据内外部的反馈，持续提高文档质量和信息架构，提高用户满意度 在团队内部推广写作规范，提高团队其他成员的写作能力 Learn and use products and features such as Yahaha Studio, Yahaha Community Component, Lua and APIs. Write user-facing and developer-facing technical documentation in English such as tutorials, Community Component reference and API reference. Write and translate UX texts with the user-centric mindset. Improve information architecture and developer experience with the Product, Engineering, Design, and Developer Relations teams. Contribute to Yahaha Style Guide. We are looking for: 本科及以上学历，拥有翻译、英语或者计算机等相关专业学位优先 具备优秀的英语写作和信息架构能力，具备良好的产品理解力 掌握技术文档代码化工具，如Git，Markdown和HTML 拥有良好的技术背景，可以理解、测试和验证产品 具备良好的信息获取能力，可以从不同行业专家（SME）处获取关键信息 熟悉至少一种风格指南，如 Microsoft Writing Style Guide 热爱游戏，对游戏/3D实时互动拥有热情，有创业精神优先  BA/BS degree in English, Translation, Computer Science or equivalent, and 1+ years of equivalent experience. Excellent English writing skills. Experience with docs-as-code tools, such as Git and Markdown. A passion for technology and games.

岗位要求： 1. 计算机科学或相关专业本科以上学历 2. 相关技术工作背景，有软件开发经验者优先 3. 有熟练英语写作背景者优先 4. 能在social media进行有意义的原创并有效的传达 5. 在详细了解产品的前提下，做相应的技术挖掘，并能自主开展工作 6. 关注新兴技术，并在新技术领域能进行自主学习 需通过以下方式为Dynamsoft的营销计划做出贡献：* 研究和创建各种引人入胜的内容* 开发和维护内容日历* 分析内容策略的ROI并提出改进建议* 紧密跟踪行业新兴技术，以创建相关的内容 可交付成果包括: 用户案例白皮书应用笔记产品比较报告演讲和网络研讨会培训教材产品视频博客内容编辑内容一般的营销文本 Position Description Dynamsoft needs an enthusiastic, innovative, hands-on, multi-tasking individual to join our team to develop quality technically-oriented content to drive Dynamsoft’s content marketing objectives. The focus is on reinforcing Dynamsoft’s position as a document imaging SDK expert, supporting marketing in its effort to generate new inbound leads through the creation of compelling technical content that engages and speaks to our target audience. The Marketing Technical Content Specialist contributes to Dynamsoft’s marketing program by: · Outlining, researching, and creating a variety of engaging content · Developing and maintaining a content calendar · Analyzing the ROI of the content strategy and making recommendations for improvements · Remaining up-to-date on emerging technology in the imaging industry to create relevant engaging content · Deliverables include: o Sample codes using Dynamsoft’s products o Case Studies o White Papers o Application Notes o Product Comparison Reports o Presentations and Webinars o Training Materials o Product Videos o Blog Content o Editorial Content o ROI Reports o General Marketing Copy

# **Content Designer/Technical Writer** About the Role: As a Content Designer, you will assist the DevRel team in growing our developer community. Responsibilities range from conducting research (support developers directly), creating clear, engaging, and informative content that helps educate and inform the community and public about CKB and its tooling. The ideal candidate will have a deep understanding of blockchain technology and its use cases and will use that knowledge to create content that appeals to developers. **Key Responsibilities** - Implement and maintain content strategies focusing on CKB to provide an optimal developer experience - Collaborate with cross-functional teams, including engineers, communications and designers, to maintain documentations and create interactive content and educational materials - Research and understand blockchain technology and CKB’s features - Engage with the CKB developer community, including answer questions and provide technical support to the dApp developers building on CKB - Gather, analyze and report feedback from developers and incorporate it into documentations - Staying up-to-date with industry trends and best practices in blockchain technology and content creation - Ensure all content is accessible and meets compliance requirements **Requirements:** - Experience in technical writing or a related field - Strong writing and editing skills, with the ability to create clear, concise, and informative content - Strong understanding of blockchain technology and the development of decentralized applications - Experience working with a developer community and providing technical support - Passion for advancing the adoption of blockchain technology and empowering developers to build innovative solutions.

岗位职责： 1、项目上各类文档撰写，包括不限于项目各阶段技术文档、项目阶段性验收汇报材料等；输出、整理和保存各类技术文档以及部门资料。 2、参与辅助项目文档标准化、制度化、规范化工作，可编写面向项目技术支持的文档，组织文档评审和测试、收集用户意见，优化文档、提升客户满意度 3、与研发紧密结合，根据产品功能和用户需求进行相关软件文档的撰写和审核等工作，并按时交付高质量的产品说明文档。 4、配合项目负责人完成相关任务目标。 任职要求 1、计算机、信息安全相关专业，本科以上学历； 2、具备出色的PPT文档撰写及流程图制作能力 3、熟练操作Word、Excel、PPT、Visio、Project等办公软件。 4、较强的文字功底，能够简洁明了的理解书面语言阐述复杂的概念和理论。 5、较强自学习和缜密的逻辑思维，能够发现问题，并主动寻求各种方式以得到解答。 6、具有高度的资料安全保密意识和团队协作精神。

岗位职责： 1、项目上各类文档撰写，包括不限于项目各阶段技术文档、项目阶段性验收汇报材料等；输出、整理和保存各类技术文档以及部门资料。 2、参与辅助项目文档标准化、制度化、规范化工作，可编写面向项目技术支持的文档，组织文档评审和测试、收集用户意见，优化文档、提升客户满意度 3、与研发紧密结合，根据产品功能和用户需求进行相关软件文档的撰写和审核等工作，并按时交付高质量的产品说明文档。 4、配合项目负责人完成相关任务目标。 任职要求 1、计算机、信息安全相关专业，本科以上学历； 2、具备出色的PPT文档撰写及流程图制作能力 3、熟练操作Word、Excel、PPT、Visio、Project等办公软件。 4、较强的文字功底，能够简洁明了的理解书面语言阐述复杂的概念和理论。 5、较强自学习和缜密的逻辑思维，能够发现问题，并主动寻求各种方式以得到解答。 6、具有高度的资料安全保密意识和团队协作精神。

Responsibilities: • Lead and manage the technical onboarding to Luna Control platform • Work in a technical environment, utilizing different BI/Database/API tools • Troubleshooting, data integration, setting up advanced feature via product and professional services. • Work closely with Product management, Dev and Solutions teams. Coordinate and be responsible for successful on-time delivery. • Make recommendations for solution implementations based on customer’s technical requirements. • Serve as the technical expert for the clients in onboarding matters. Requirements • B.SC./B.A. degree. • Very strong verbal and written English communication skills. • Experience in client-facing communication. • 1-2 years of experience in a technical role - an advantage. • High level of understanding of the Mobile marketing ecosystem and specifically FB and Google UAC- an advantage. • Experience with tech-related fields such as SQL, BI systems, API - an advantage. • Independent, fast learner, proven multitasking and prioritization skills. • Excellent team player and autonomous work capabilities with high accountability.

Description Active Network is seeking talented, experienced technical writers to join our R&D organization. Technical writers work with product and development teams to develop and improve product documentation. Job Responsibilities: · Able to learn about product new features independently, gather information from content experts, grasp technical understanding and develop product expertise · Develop technical documentation per the release schedule, including but not limited to software release notes, user manuals, online help content, installation guides, API user guides and UI copy · Ensure rules and guidelines are followed wherever applicable · Send documentation through review, implement feedback and reliably meet all deadlines and quality requirements · Work with multiple projects and prioritize them well · Create and collect technical documentation templates · Provide positive feedback to improve the usability of documentation · Drive continuous improvement on documentation processes, methods and tools Qualifications: · Bachelor degree or above, major in English/Computer science or other related subjects Requirements · English writing and verbal communication at advanced or native level (please provide technical writing samples) · Must possess knowledge of technical documentation and industry standards · Strong interest in and comfortable with technology subject matter · Fast learner, can build up business and product knowledge quickly · Strong interpersonal skills · Proficiency in MS Office is required. Proficiency in other technical writing platforms (Help & Manual, XMetaL, RoboHelp) is desirable · Experience in an agile software development environment and web products is preferred · 2+ years of experience in technical writing

职位描述 1. 输出功能性配置文档 2. 协助拍摄开箱视频，并完成完整的短视频内容剪辑和存储发布 3. 协助其他市场资料翻译，确保用词准确，语法正确，翻译流畅 4. 协助记录管理技术文档输出记录，资料存档归类，按时间顺序排列，汇总更新 5. 根据要求输出客户培训内容，PPT和配置书面文档，协助讲解培训内容 职位要求 1. 学历要求本科，计算机网络专业 2. 熟练掌握PR，懂得AE，熟悉视频剪辑处理相关工具 3. 英语读写能力比较强，要求CET6 4. 熟悉基本的办公工具，如office 5. 性格开朗，细心，有耐心，积极主动学习，沟通能力强

Job Description: Platform Network (VMA) Main Responsibilities: 1. Customer Issue Resolution & Responsiveness a. Drive the communication with the customer to ensure the customer has confidence on problem resolution. b. Define and understand the customer issue by creating the adequate reproduction scenarios. c. Research, troubleshoot, develop and implement a workaround (if needed) and gain agreement from customer on problem resolving. 2. Effective Communication & Collaboration a. Identify the right resource to collaborate with for tough & political hot problem. b. Collaborate with cross-group peers both proactively and reactively. c. Produce quality documentation and share with the appropriate team members and tech lead as appropriate 3. Training & Readiness a. Identify current knowledge deficiencies/training needs, as well as potential future needs b. Act as a subject matter expert (SME) to build readiness content and develop training (in applicable regions). c. Make effective technical presentations, both internal and external. d. Provide documentation and mentoring to others within your technical specialty. e. Work with your manager, as appropriate to assess your own core competencies and identify current knowledge deficiencies /training needs, as well as potential future needs. f. Implement your development plan, actively seek development opportunities, and complete all scheduled training. g. Meet with your manager to assess and adjust the plan as needed to match mid- and long-term career plans 4. Operation Precision a. Adhere to published queue or call back schedule and be available for on-call duty, as necessary b. Use appropriate documentation and utilization and / or labor tracking methods to account for time. c. Manage and prioritize your workload while keeping team members and management appropriately informed. d. Participate in ad-hoc projects per management request or business need Qualifications 1. Bachelor or Master Degree in Computer Science, Electronic Engineering or equivalent experience 2. Excellent communication skills, collaboration skills, self-motivation and must have a strong team spirit 3. Must have strong verbal and written English skills 4. Demonstrate aptitude for providing superior customer service in politically charged environment 5. Strong analytical logic and problem troubleshooting skills 6. Technical Support or IT System Admin Experience is preferred 7. Familiarity with networking concepts including VIPs, NAT, DNS, TCP/IP 8. Familiarity with networking tools (ping, tracert, tracemon, wireshark, etc.) 9. Understanding of load balancing, geo-redundancy, CDN and VPN technologies preferred 10. Having Azure or other public cloud experience for over 2 years is a plus. 11. Understanding or experience of Azure Networking product is a plus.

优秀的英语听说读写能力 敏捷项目工作经验 对软件开发生命周期管理有很好的理解 对软件工程实践和应用有很好的理解 团队管理能力和经验 应用/功能性/非功能性设计和构建技能和经验 熟悉F/E和B/E技术 HTML, CSS, JavaScript, React 熟悉JavaScript框架、设计模式和技术，如React / Redux、webpack 掌握UI设计和开发技能 对响应式设计有良好的理解 Java, SpringBoot, SpringJPA, Spring Validation, Spring Security SpringCloud, Eureka, Zuul, Ribbon Activiti / BPMN2.0工作流开发框架 SQL开发技能 数据库—Oracle / PostgreSQL 其他API开发技能和经验，例如Swagger 开放API标准/ API网关，如Kong / Mule 了解微服务的设计标准和原则

职位描述： 我们正在寻找一个高度上进心的人加入我们。 药明巨诺致力于突破性细胞免疫疗法的开发、改造和推广，挽救癌症患者的生命，提高他们的生活质量，给他们带来新的希望。药明巨诺的愿景是通过建立最好和最创新的细胞治疗公司，彻底改变癌症治疗。 岗位职责： 1、承担IT部门SAP系统线上和线下的文档管理职责 2、负责IT SAP相关文档等的登记、跟踪、签批、整理、归档；对于远程签批的文件，收集签字原件等工作。 3、根据文件追踪表，主动追踪系统各类文件的签批状态及原件归档状态，必要时催促相关人员签字及原件回收。 4、负责与用户和SAP系统管理员对接账号权限申请的需求，指导用户规范填写账号权限申请及使用有效的申请表版本，跟踪、整理和回收签字原件等 5、协助SAP系统经理完成SAP相关的内外部审计工作，比如上海苏州team组织会议，材料准备，后续发现项追踪等 6、协助SAP系统经理完成SAP系统周期性回顾工作，比如，帐号权限回顾、协调DR测试等 7、SAP系统IT变更申请号码申领 8、负责系统运维期间因SAP系统变更引发的系统验证相关的设计文件号码及版本的管理和发放，包含FS、CS、DS 9、管理SAP第三方项目/运维人员的培训资质状态，指导或协助IT项目第三方人员完成资质确认 10、负责跟踪和管理IT SAP相关的培训计划，向SAP系统经理汇报并接受其安排的其它工作。 任职要求： 1、计算机科学或相关专业本科以上学历 2、良好的沟通协调能力 3、受控文档管理经验 4、有GxP或者药企经验(加分项)