Responsibilities
• Perform 4-eye validation ticket checking to the completed request of IAM Ops in timely manner accordingly to SLA.
• Follow up the finding from 4-eye validation process with the IAM request handler until the issue is addressed and escalate the open item to the responsible Team Lead when needs.
• Record all the review / communication evidence and update the log.
• Participate in root cause analysis, and identify the improvement opportunities when failures occur
• Define and fine tune the working procedures or working manual of QA Team.
• Strictly follow AIA standards, security policies and internal procedures/guidelines in daily operation.
• Support IAM leaders to maintain and enhance IAM solution.
• Demonstrate and apply strong teamwork and communication with other team members.


Requirements
• Diploma or Degree in Computer Science or related discipline.
• A minimum of 3 years’ experience working in Identity and Access Management.
• Experience of Identity and Access Management on different OS Platforms (e.g. Active Directory, Windows, AS400, Unix, Linux, SQL, Sybase, Oracle etc.) or Cloud are preferred.
• Ability to learn quickly and adapt to changing requirements.
• Good understanding of IAM principles.
• Strong knowledge of cyber security concepts.
• Demonstrated integrity within a professional environment.
• Excellent command of written and spoken English.
• Chinese speaking is preferred.