Brief Description
The position of IT AVP / Senior IT Director consists of being responsible for providing sound technical leadership in all aspects to support VXI business goals and operation needs in existing and new sites. He will be also responsible for developing the company’s strategy for using technological resources, ensuring technologies being used efficiently, profitably and securely. He must have strong technical expertise, management skills on team management, communication with employees, stakeholders and clients to ensure our company’s technologies being used appropriately and maintain a high level of client & customer satisfaction.

Responsibilities
• Managing the IT department and infrastructure resources, including drafting and executing its budget, developing its organizational structure;
• Lead the design, specification, configuration, installation, and maintenance of LAN hardware, software, and telecommunication services, and interfacing with clients’ IT networks and applications;
• Managing the IT Help-desk service teams for all the sites and programs;
• Facilitate communication between management, staff, clients and customers to ensure an effective approach to implementation of IT solutions;
• Define the responsibilities and performance KPIs for each IT positions, and regularly monitor the results and take the necessary improvement actions through staff coaching and development;
• Implement an enterprise-wide information and network security plan that protects the confidentiality, integrity and availability of data as well as IT service of the company and its clients.
• Establish and continuously update the SOPs in all IT operational aspects;
• Establish, maintain and regularly test a disaster recovery plan;
• Research and make recommendations on hardware and software purchases and involve in the evaluation process.

Qualification and Requirements
• A bachelor’s degree, and master degree is preferred;
• Be well-versed in current technical trends and familiar with a variety of business concepts and application;
• 5+ years IT team management experience with good leadership and organization skills;
• Ability to identify complex problems and reviewing related information to develop and evaluate options and implement solutions;
• Ability to monitor performance of the IT teams and individuals to make improvements or take correct action;
• Good command of English on reading, writing and speaking.