Job Description :
- Establish and monitor company user operation metrics, ensuring an efficient operation system.
- Plan and implement the operation of the company's Customer Data Platform (CDP).
- Lead the central team and collaborate with ***** teams to plan, execute, and implement user journeys.
- Collaborate with the R&D team to create user profiles, user tags, and user event roadmaps and operation systems.


Requirements :
- Familiarity with the construction, maintenance, and use of at least one CDP platform.
- Proficiency in the use and operation of at least one Marketing Automation (MA) tool.
- Knowledge of user lifecycle management and membership system construction.
- Excellent bilingual communication skills, with fluency in English.


Industry Experience :
- Background in the e-commerce industry, preferably with experience in platform products, membership products, and user operations.
- Ability to work in a multilingual environment.


Position Experience :
- Over 5 ～ 10 years of experience in user operations, with at least 3 years in a managerial role.
- Proven track record of successfully leading large-scale user operation projects, with the ability to independently formulate and execute operational strategies.
-Strong team management and cross-departmental coordination skills, capable of efficiently integrating resources to achieve goals.
- Excellent data analysis and decision-making abilities, with the capacity to drive operational strategy optimization and improvement through data insights.


Special Notes :
- The role requires strong communication and collaboration skills, capable of working efficiently within cross-departmental and cross-regional teams.
-Strong data analysis capabilities and insights are needed to drive optimization and improvement of operational strategies through data.