System Service Specialist... 7k-9k

Responsibilities
-Responsible for daily management of requests of all applications of the company;
-Assist to on board suppliers and partners to use new systems (Internal Training, write IT User guide, …);
-Understand and write systems specifications requirement documentation and procedures that respond to users;
-Assist our customers , partners and employees to Provide technical solutions and analyze track incidents;
-Assist systems under test environment and resolves issues using basic debugging approaches;
-Other tasks assigned by the superior.

Requirements
-College degree or above;
-With the experience of system operations, fresh graduates with good qualifications will also be considered;
-Good command of English;
-Customer and Internal User-Oriented;
-Strong focus on understanding and meeting customer and internal user needs;
-Excellent internal and external communication skills;
-Ability to analyze user requirements and translate them into effective technical solutions or configurations;
-Understands procurement, shipping, finance, sourcing (not necessarily an expert).

工作职责
-负责公司所有应用系统的日常请求管理；
-协助供应商和合作伙伴上线新系统（包括内部培训、编写 IT 用户指南等）；
-理解并撰写系统规格需求文档及相关流程，满足用户需求；
-协助客户、合作伙伴及员工，提供技术解决方案并分析、跟踪系统故障；
-协助系统测试环境的运行，使用基本调试方法解决问题；
-完成上级安排的其他任务。

岗位要求
-大专或以上学历；
-具有系统运维相关经验，优秀的应届生亦可考虑；
-熟练掌握英语；
-以客户和内部用户为导向；
-高度关注理解并满足客户和内部用户的需求；
-具备优秀的内部和外部沟通能力；
-能够分析用户需求，并将其转化为有效的技术解决方案或系统配置。
-对采购，运输，财务与供应链相关流程有基本了解（不必深入了解）。