ROLE DESCRIPTION:

We are looking for Strategy Intern with Research/Customer Insight/Strategy background who has passion for Digital and Customer Experience to join the VMLY&R Customer Experience team in FORD Shanghai.

In the CX team, you will cooperate with CX Lead, Strategists and Experience Designers to finish works from different projects.

Key Responsibilities:

• Collaborates to complete desktop research, customer research and workshop

• Work proactively with strategist to understand the issues and target of research

• Participant and support the communication of project brief and execution

• Document and manage end-to-end reporting

Requirements:

• Communication and collaboration skills

• Quick learner and team player

Required Experience:

• Bachelor’s in Design, Sociology, Phycology, Statistics, Marketing, Economics or Service Design

• Have desk research, customer research, validation, or service design project experience or internship experience is a plus