Responsibilities：
1. Provide Level 2 technical support to investment applications;
2. Define standard workflow and governance level 1 helpdesk according to IT policy;
3. Troubleshooting on application issues, connectivity issues as well as batch job issues;
4. Respond to user query related to application access or functions;
5. Provide technical solutions to business users, make design and workflow to facilitate the needs;
6. Conduct data analysis and testing, draft testing plan;
7. Prepare FS and TS for change requirements;
8. Make change to config files or some programs;
9. Coordinate meetings with internal and external parties;
10. Drive small projects/ enhancements and see it to the end.

Requirements：
1. Education – University graduate in computer science or equivalent, fluent in English;
2. Working experience 5 years or above, IT development experience 3-5 years;
3. In-depth business and application knowledge of IT and operations in the investment management industry, especially derivative instruments of all types;
4. Good communication and problem-solving skills;
5. Ability to think over the long-term, applying a strategic focus completing large-scale change projects;
6. Positive working attitude, willing to learn and work independently;
7. Well-versed in System Development Life Cycle (SDLC);
8. Experience with finance application highly regarded;
9. IT Skill set: Python, Java, SQL server, Oracle, etc.