Job Description
The Experience Designer collaborates closely with Product Managers and cross-functional product teams to craft exceptional, cohesive digital experiences for internal users of the H&M Group. Operating with a focus on value creation, growth, and customer satisfaction, this role ensures impactful outcomes for both users and the production organization. The Experience Designer drives both the delivery of superior user experiences within product teams and the development of a unified, innovative design system in collaboration with the global design team.


Responsibilities

Experience Design

Deliver comprehensive experience design solutions for internal user-facing products.
Lead the end-to-end digital design process, from discovery and conceptualization to implementation and validation.
Create user flows, wireframes, prototypes, and high-fidelity interfaces that align with business objectives and user needs.
Conduct user research to validate design decisions and continuously improve solutions through iterative feedback.
Collaborate with Product Managers to define long-term product visions based on user insights, business goals, KPIs, and technical feasibility.
Ensure all designs adhere to accessibility standards and champion user-centric principles across the organization.
Act as a design advocate, promoting the value of exceptional design to business stakeholders and facilitating design discussions to align business goals with user-centric solutions.
Qualifications
Portfolio: 3+ years of industry experience as a UX/UI Designer with a robust portfolio showcasing strong UX/UI design expertise, particularly in web-based applications.
Language: Fluent in English and Chinese, with excellent written and verbal communication skills.
UX Design Proficiency: Deep understanding of UX design processes, utilizing user insights and business objectives to craft innovative, user-centric solutions.
Tools: Advanced proficiency in Figma, the primary design tool utilized within the organization.
Cross-Functional Collaboration: Extensive experience working within multidisciplinary teams, with a natural ability to gather diverse perspectives and inputs from designers, researchers, product managers, developers, and business stakeholders.
Communication & Facilitation: Exceptional communication, presentation, and interpersonal skills, with the ability to clearly articulate design decisions and rationale. Adept at leading design workshops, facilitating innovation sprints, and fostering productive discussions among stakeholders.
Self-Driven & Accountable: Highly responsible, self-motivated, and capable of independently managing tasks and priorities to deliver high-quality outcomes.
Additional Information
This is a full-time permanent position, starting as soon as possible according to agreement. The role is an on-site position, based in our office in Shanghai, China.
Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through career page.