技术服务工程师为我们的客户提供理想的技术解决方案和技术支持。协同销售与客户成功经理，技术服务工程师需要在售前阶段协助销售签单，设计技术方案，并且在售后的平台技术对接阶段推进项目进展。技术服务工程师需要具备一定的IT背景，解决复杂的客户技术对接，解答客户技术难题。 职责描述： ? Professional about company's products and solutions ? Manage technical integrations for clients' platforms ? Work with Sales/Pre-sales team ensuring solution feasibility ? Communicate with clients' tech teams, guiding them about implementation ? Manage trouble shootings for clients during integration ? Cooperate with CSM on technical integration key points and project delivery timeline, ensuring clients onboarded smoothly ? Support presales consulting, collect clients' requirements when needed, assist Sales team winning 1. 熟悉公司的产品和解决方案 2. 负责推进客户平台与impact平台的技术对接 3. 售前阶段协助确定方案可行性 4. 与客户技术团队沟通，推进项目对接 5. 售后阶段解决客户技术问题 6. 与客户成功经理协作，推进项目整体顺利进展 任职要求： 1. 1-3年SaaS产品技术支持经验 2. 本科及以上计算机科学或信息系统相关专业背景，熟悉JS和API接口开发优先 3. 有相关技术支持工作经验，有相关标准版、专业版产品的技术对接项目经验者优先 4. 学习能力强 5. 良好的人际关系处理与沟通能力 6. 中文（普通话）与英文会话能力

职位职责： 团队介绍：国际化短视频用户增长（User Growth）团队负责字节跳动旗下产品的增长工作。我们帮助产品制定量身定做的增长方案，并利用各种营销、产品、数据分析手段达成业务增长目标。UG 团队维护和优化一系列类似付费广告、自然新增等成熟的产品增长方案，并熟练将其应用到各种不同的业务中，推动业务增长；同时当发现新的增长机会时，我们也构建新的解决方案，帮助业务实现突破。加入 UG 团队，可以负责亿级用户产品的增长工作，掌握业界先进、第一手的增长实践。 1、负责国际短视频用户增长相关产品策略以及业务管理。通过对用户/场景的整合分析，制定转化/留存/召回的触达策略并落地执行，具有不限于用户召回、Push、新用户推荐策略、onboarding、增长平台等增长手段至少其一的完整方法论和实战经验，善于创新和进行系统性思考； 2、收集内外部需求，跟踪行业竞品动态，根据不同场景提出产品增长策略，探索新的增长点，并且优化用户产品体验； 3、沟通和协调各部门或外部合作方的合作，驱动项目进度完成各项目各阶段目标； 4、负责产品从业务梳理、功能策划、需求评审、开发跟进及上线验收、迭代优化的完整产品生命周期过程。 职位要求： 1、五年以上互联网产品经验，熟悉短视频内容行业，有push、分享回流、新用户承接等用户增长经验最佳； 2、优秀的逻辑思维和业务抽象能力，有较强的业务敏感度； 3、数据驱动，有很好的系统化思维和逻辑思维能力，独立思考，有很强的策略能力； 4、具备高度责任心，有较强的学习能力和分析能力； 出色的英语沟通能力，表达能力，团队协同能力； 5、有产品团队管理经验优先。

岗位职责： 1、负责公司美股交易产品从 0 到 1 的整体规划与落地，重点在客户端（App / Web）的产品设计与优化； 2、主导外部交易解决方案的选型、对接落地，以及后续迭代需求的管理和推进，确保业务流程顺畅、系统稳定； 3、重点负责 客户 KYC、税务状态管理、稳定币出入金 等核心 onboarding 模块的设计与优化； 4、深入理解美国证券市场的基本规则（SEC、FINRA 等），保证产品合规与安全； 5、对标主流美股券商（IBKR、Robinhood、富途、老虎），研究其功能设计、交互逻辑与运营模式，结合用户需求进行产品改进； 与研发、设计、风控、合规、运营等跨团队紧密协作，推动项目高质量交付； 6、关注用户核心需求与使用体验，基于数据分析和用户反馈持续迭代产品。 任职要求： 1、本科及以上学历，金融、经济、计算机、数学相关专业优先； 2、5 年以上互联网券商、金融科技公司或证券类产品经理经验，至少 2 年美股交易或相关产品经验； 3、熟悉美股市场规则、交易机制及合规要求，对客户端（App / Web）产品有丰富的规划和设计经验； 4、熟悉主流美股 brokerage 产品（如 IBKR、Robinhood、富途、老虎）的设计和使用场景（KYC、选股、交易、运营风格等）； 5、具备优秀的数据分析、逻辑思维和商业洞察力，能够基于数据和用户反馈推动产品优化； 6、具备良好的项目管理能力和跨部门沟通协调能力，能高效推动外部方案与内部流程的落地； 7、英文良好，能够理解金融市场资料并与海外团队沟通。 加分项： 1、参与过美股交易产品 客户 KYC、税务状态管理 等相关模块的设计与实施； 2、有衍生品（期权、期货）、保证金交易等复杂交易产品经验； 3、有券商牌照申请、合规对接或跨境交易产品经验； 4、有全球市场多资产类别交易产品经验。 该岗位base深圳remote，定期到香港办公室onsite1-2天

What you'll do : Acquisition (60%) 1. Sales Planning and Execution: Create and deliver compelling sales pitches to prospective merchants, to establish new destinations and/or verticals for Klook. Negotiate with new merchants to ensure they will be successful upon joining the platform (onboarding standards, supply strength metrics, etc) to help surpass goals. 2. Sales Acquisition and Pipeline Management: Identify ideal suppliers to join the Klook platform to expand offerings. Leverage Klook's advantages to build out competitive supply products. Develop, manage, and nurture a sustainable acquisition pipeline to achieve successful business outcomes. 3. Cross-Functional Coordination: Collaborate closely with various internal functions (e.g., tech, product, marketing, supplier operations, customer service, finance) to generate/execute plans, maximize sales, ensure alignment, enhance operational efficiency, drive customer satisfaction and repeat business. 4. Destination/Vertical Ownership: Effectively manage a designated destination and/or vertical by gathering key insights, establishing relationships with key stakeholders, and representing Klook within the destination/vertical. Account Management (40%) 1. Sales Planning and Execution: Create and deliver compelling sales pitches to existing merchants, driving engagement and retention. Leverage Klook's advantages to build out competitive supply products. Negotiate with merchants to drive growth (promotions, marketing exposure, supply strength, partner programs, etc) and achieve business objectives. 2. Merchant Communication and Strategy: Maintain regular communication with existing merchants, conduct business reviews, opportunity identification and updates with merchants on a routine basis.

公司简介 / About the Company 本公司是一家致力于海洋及水上电动推进系统和操控系统研发与制造的创新型企业，总部位于海外。自2019年成立以来，我们专注于为个人和商业场景提供高性能、高可靠性、环保并重的电动解决方案。公司核心业务涵盖整船设计、电气系统集成、控制软件开发与数字平台建设，推动绿色交通与可持续发展。 We are an innovative company headquartered overseas, dedicated to the development and manufacturing of marine electric propulsion and control systems. Since our founding in 2019, we have focused on delivering high-performance, highly reliable, and environmentally responsible electric solutions for both individual and commercial use. Our core business includes integrated vessel design, electrical systems, control software, and digital platforms to drive green mobility and sustainability. 职位概述 / Position Overview 我们正在招聘一位经验丰富的技术项目经理（TPM）加入项目管理办公室（PMO），该职位将直接对接北美总部，全面负责电动船舶产品在硬件和软件层面的开发与协调。该岗位需与机械、电气和控制软件工程团队紧密合作，协调品质和采购等环节部门合作，全面负责项目排期及进度在Jira上的有序进行，确保项目在目标范围内按时交付。 We are hiring an experienced Technical Program Manager (TPM) to join our Project Management Office (PMO), reporting directly to our North American headquarters. This role will lead the coordination of hardware and software development for our electric vessel products and collaborate closely with teams in mechanical, electrical, and control software engineering to ensure on-time, high-quality project delivery. 岗位职责 / Responsibilities • 优化项目流程与组织策略，提升工具使用一致性与项目里程碑可视化。 • 收集并协调内部支持请求，明确优先级。 • 协助软件硬件研发团队制定任务计划、追踪进度，并提升 Jira、Confluence 等工具使用效率。 • 与质量团队协作，确保交付成果符合标准。 • 设计并部署自动化机制、工具与流程，提升跨职能协作效率及问题闭环管理。 • 参与供应商管理与采购流程，确保合同履约和项目需求一致。 任职要求 / Qualifications 基础条件 / Must-Haves: • 本科及以上学历，或具备等效技术项目管理经验； Bachelor’s degree or equivalent experience in a related technical field. • 熟练掌握 Jira、Confluence 及相关插件工具； Proficiency in Jira, Confluence, and related enterprise tools. • 理解机械、电气系统或控制软件开发的基本原理和流程； Understanding of mechanical, system, or control software development processes. • 能同时处理多任务，适应快节奏环境； Strong multitasking skills and ability to thrive in fast-paced environments. • 熟练使用数字化协作平台，并能对团队进行培训指导； Comfortable using digital collaboration platforms and capable of onboarding others. • 能撰写项目流程文档和基础技术图纸； Ability to write clear process documents and create basic technical diagrams. • 有定义与跟踪业务和技术指标的能力； Capable of defining and tracking business and technical KPIs. • 善于跨部门沟通，能向非技术人员清晰传达技术内容； Excellent communication skills, able to translate complex concepts for non-technical stakeholders. • 有系统思维，能在无直接汇报关系下协调跨团队资源； Strong systems thinking with the ability to lead without authority. • 具备良好的中英文书面沟通能力，具备英文会议能力优先； Proficient in written Chinese and English; verbal English communication is a plus. 优先条件 / Nice-to-Haves: • 有海洋或汽车行业背景，尤其是电动化经验者优先； Background in the marine or automotive industry, especially electric mobility, is preferred. • 熟练使用 Power BI、Tableau 等数据可视化工具； Experience with data visualization tools such as Power BI or Tableau. • 有采购流程、合同和采购订单（PO）管理经验； Familiarity with sourcing, contract management, and PO workflows. • 熟悉CRM或ERP工具（如Salesforce, SAP, Oracle, 金蝶云等）； Experience with CRM or ERP toolsets like Salesforce, SAP, etc.

Location: China (Remote, with 50% travel to Southeast Asia; candidates from tier-1 or tier-2 cities encouraged to apply) Role Overview: As a Building Energy Management and IoT Presales Engineer, you will provide technical expertise during the sales process, designing and presenting customized IoT and energy management solutions tailored to customer needs in Southeast Asia. With at least 8 years of experience in the built environment and IoT sensor implementation, you will ensure solutions align with client infrastructure and train resellers to independently conduct site work. Exceptional communication skills are critical to effectively engage with resellers and clients, requiring frequent travel (50% of the time) for site visits across the region. Key Responsibilities: • Collaborate with the Business Development team to design and present customized IoT and energy management solutions, showcasing the value of Neuron’s offerings to clients in Southeast Asia. • Conduct site visits (50% travel) across Southeast Asian markets (e.g., Thailand, Malaysia, Indonesia) to assess building environments and recommend optimal IoT sensor placements for applications such as energy efficiency, environmental monitoring, or smart building systems. • Train and upskill resellers to independently perform site assessments and IoT sensor deployments, ensuring they are equipped with technical knowledge and best practices. • Apply deep knowledge of building energy management principles (e.g., HVAC, energy optimization, structural energy design) to align solutions with client infrastructure. • Work closely with internal tech and product teams to clarify product boundaries, technical specifications, and integration requirements. • Lead client onboarding processes, coordinating with relevant teams to provide training and resources for seamless product adoption. • Deliver sales enablement and training to equip the sales team and resellers with technical knowledge to pitch solutions effectively in Southeast Asian markets. • Address customer and reseller technical queries during the sales process, leveraging strong communication skills to build confidence in Neuron’s offerings and increase conversion rates. Qualifications: • Bachelor’s degree in Building Engineering, Electrical Engineering, Energy Management, or a related field. • Minimum of 8 years of experience in presales engineering or a related role within the built environment, with strong expertise in building energy management and IoT sensor implementation. • Proven experience conducting site visits and assessing building infrastructure for IoT and energy management deployments, ideally in Southeast Asian markets. • Extensive knowledge of IoT sensor technologies, including optimal placement strategies for smart building and energy efficiency applications. • Exceptional communication skills to train resellers, engage diverse Southeast Asian clients, and translate complex technical concepts into clear, customer-friendly solutions. • Ability to work collaboratively with sales, product, technical teams, and resellers across regions. • Willingness to travel 50% of the time for site visits across Southeast Asia (e.g., Thailand, Malaysia, Indonesia). • Proficiency in Mandarin and English is preferred to engage with resellers, clients, and teams in China and Southeast Asia. • Experience in a tech or SaaS startup environment is a plus. • In-depth, hands-on knowledge of industrial communication protocols, including: o RS485 o Modbus (RTU/TCP) o BACnet o LoRaWAN • Familiarity with other industrial protocols (e.g., Profibus, Profinet, CAN bus) is a plus.

工作职责： 1.负责公司境外美元基金日常管理，基金的NAV估值和会计核算； 2.协助客户反洗钱以及KYC文件收集； 3.负责准备投资人认购确认函及定期结单； 4.协助新基金启动/基金入职（KYC 检查/PPM 审查/在会计系统中设置新基金） 5.上级分配的其它工作 任职要求： 1.国内外大学会计类或相金融关专业本科以上学历； 2.具有3-5年基金会计从业经历优先； 3.了解海外美元基金运作流程及精通基金会计估值核算者优先； 4.有量化和区块链工作经验优先 ； 5.有 fund经验的优先； 6.需要熟练的Excel操作技能和使用基金会计系统（如Paxus、Geneva等); 7.专业会计资格（CPA、ACCA或同等资格）优先； 8.要求中英语文书面能力优秀; 9.具有高度责任心和团队协作能力，认真仔细，能适应快节奏工作环境 附加信息：思达是一个年轻而充满活力的团队。我们提供有竞争力的薪酬和福利、 重视员工的身心健康、工作与生活的平衡, 定期员工团建，每周水果日，以及节日福利；5天工作周（假期与香港看齐），12天带薪年假，稳定和谐舒适的工作环境。 JD: Fund Accountant Responsibilities： 1.Handle full set of accounts for group companies and prepare NAV, including new onboarding and system set-up 2.Perform general accounting duties, including but not limit to bank reconciliation, online banking payment 3.Perform general TA/AML/KYC duties, including but not limit to document collection and review, investor subscription and redemption, distribution 4.Responsible for portfolio/SPV reporting and book keeping 5.Manage and monitor cash and funding 6.Liaising with external parties, including banks, tax authorities, auditors & service providers, etc 7.Ad hoc duties as required Requirement: 1.Degree in accounting/finance or related disciplines 2.Member of HKICPA/CPA/ACCA or equivalent is appreciated 3.Relevant working experience at USD hedge fund is a plus 4.Quantification and blockchain work experience is perferred 5.3-5 years relevant working experience is appreciated 6.Independent, detail oriented, highly self-motivated and well organized, good time management, able to undertake multi-tasks with tight schedules, project deadlines 7.Hands on experience in MS Office System and fund valuation system (Paxus, Geneva) is a plus 8.Good command of both written and spoken English and Mandarin as working language

Support AML-CFT operational processes in Thailand, including the writing and review of operational policies and standard operating procedures, ensuring that there is compliance across the board by relevant process owners Responsible for the preparation of AML-CFT updates to the Regional Head of Compliance and Thailand board, including communicating regulator expectations and managing status and progress updates on compliance projects Responsible for day to day AML-CFT risk assessment, client onboarding, payment channels onboarding, ongoing monitoring, AML/CFT-related transactions monitoring, record keeping and ***** staff training Assisting in undergoing multiple compliance inspections and enquiries by our globally recognized commercial banks and regulated payment channel partners. Reporting regularly to the Senior Management on the licensing status and any regulatory compliance matters. Keeping abreast of and monitoring any changes of regulatory developments that would potentially impact the company and providing timely updates to the relevant functions. Work closely with internal stakeholders and business units to ensure smooth and timely compliance

海外toB市场，核心赛道，成长机会多；团队氛围好，不内卷；老板nice，公平对待！ 职位描述： 1、负责会员系统的架构设计及业务需求达成，打造顺滑、高效的用户入站体验，包括登录注册、新用户onboarding运营、会员基础服务等，提升用户landing效率。 2、根据产品需求，设计高质量的技术方案，高效推动技术落地，保证代码可读性、可扩展性和可维护性。 3、挖掘当前系统的瓶颈和缺陷，打造国际化、高可用的会员架构，提高系统性能及架构合理性。 4、通过数据分析会员增长业务的增长机会，以创新思维设计技术产品，驱动业务高效增长。 阿里巴巴海外数字商业 职位要求： 1、扎实的计算机专业基础知识，精通数据结构/算法设计，熟悉操作系统，网络编程。 2、2年以上大型系统开发经验，扎实的Java编程基础，熟练掌握JVM、Web开发、数据库、多线程、分布式系统、缓存、消息中间件等核心技术原理。 3、有良好的沟通能力和团队合作能力，主动性强，有强烈的求知欲和创新能力。 4、有强烈的责任心，具有owner精神，思路清晰，善于独立思考。 5、有一定的数据sense，能够独立发现业务优化点。 6、有一定的全栈能力，熟悉前端相关技术，能够独立完成前端任务。

Responsibilities: • Lead and manage the technical onboarding to Luna Control platform • Work in a technical environment, utilizing different BI/Database/API tools • Troubleshooting, data integration, setting up advanced feature via product and professional services. • Work closely with Product management, Dev and Solutions teams. Coordinate and be responsible for successful on-time delivery. • Make recommendations for solution implementations based on customer’s technical requirements. • Serve as the technical expert for the clients in onboarding matters. Requirements • B.SC./B.A. degree. • Very strong verbal and written English communication skills. • Experience in client-facing communication. • 1-2 years of experience in a technical role - an advantage. • High level of understanding of the Mobile marketing ecosystem and specifically FB and Google UAC- an advantage. • Experience with tech-related fields such as SQL, BI systems, API - an advantage. • Independent, fast learner, proven multitasking and prioritization skills. • Excellent team player and autonomous work capabilities with high accountability.

AIDC-Alibaba.com买家增长技术团队急招Java后端P6！海外toB市场，核心赛道，成长机会多；团队氛围好，不内卷；老板nice，公平对待；欢迎+v cool_mdx详细咨询！ 职位描述： 1、负责会员系统的架构设计及业务需求达成，打造顺滑、高效的用户入站体验，包括登录注册、新用户onboarding运营、会员基础服务等，提升用户landing效率。 2、根据产品需求，设计高质量的技术方案，高效推动技术落地，保证代码可读性、可扩展性和可维护性。 3、挖掘当前系统的瓶颈和缺陷，打造国际化、高可用的会员架构，提高系统性能及架构合理性。 4、通过数据分析会员增长业务的增长机会，以创新思维设计技术产品，驱动业务高效增长。 职位要求： 1、扎实的计算机专业基础知识，精通数据结构/算法设计，熟悉操作系统，网络编程。 2、2年以上大型系统开发经验，扎实的Java编程基础，熟练掌握JVM、Web开发、数据库、多线程、分布式系统、缓存、消息中间件等核心技术原理。 3、有良好的沟通能力和团队合作能力，主动性强，有强烈的求知欲和创新能力。 4、有强烈的责任心，具有owner精神，思路清晰，善于独立思考。 5、有一定的数据sense，能够独立发现业务优化点。 6、有一定的全栈能力，熟悉前端相关技术，能够独立完成前端任务。

The Customer Success Manager is responsible for Property Connector implementation and client management for our hospitality clients. The implementation duties for this position include connection setup, testing, data gathering, debugging, issue research, resolution, escalation, piloting and documentation of test cases, issues, and solutions. This role includes customer certifications, development support and ownership of assigned accounts. Key Responsibilities and Duties • Serve as the primary contact for the successful onboarding of Hotel Group customers as well as pre & post-sales support. • Build customer relationship with Hotel Customers. • Manage the service delivery client portfolios. • Hold product training for customers. • Manage the assigned onboarding operational process and co-ordination for hotel & product team. • Analyze customer data to improve customer experience. • Support Customer Success team to handle and resolve customer requests and complaints. • Minimize customer churn. Experience and Skills • 2-3 years CRS/Channel Manage/ distribution technology project and implementation position • Good knowledge and familiar with Hotel PMS and channeldistributor behavior • Highly organized and able to multi-task. • Self-driven and proactive nature. • Excellent communication and interpersonal skills. • Demonstrate leadership qualities. • High computer literacy and ability to learn new software. • Good Knowledge of customer success processes. • Experience in document creation. • Patient and active listener. • Analytical and strategic thinker with strong problem-solving skills set • Passion for service. • Languages: Proficient in English, oral and written • Preferred: hospitality technology industry Education • Bachelor’s degree in business or IT field required or equivalent work experience

实施顾问/交付运营专员 1.协助PM，参与大客户的SaaS产品（纯Web）交付项目的指导和实施工作，主要为：产品使用的指导和功能解答，客户业务数据（包含但不仅限于模版、档案夹、业务字段）的配置、导入、以及功能架构等的配置工作； 2.交付部交付规范的优化与执行、效率工具的导入和实施、项目交付过程资产的沉淀、知识管理体系搭建和迭代及共享与使用（知识库）； 3.客户满意度调研、分析以及跟进； 4.交付部运营数据报告（周/月/季度/年）的输出和分析，并提供输入意见以及异常项目的推进处理； 5.协助部门Leader，从流程、工作方式、协作、培训等各方面提升部门效率及人效。 岗位要求 1.*****大学本科及以上学历（必须是9/8/5以及2/1/1院校要求），理工科专业，有1年的SaaS 产品onboarding经验优先； 2.学习能力以及自驱力强，良好的沟通和表达能力 3.较强的责任心，具有良好的团队合作精神以及组织协调能力。 4.较强的自我驱动和责任心，具有良好的团队合作精神及组织协调沟通能力； 5. 英语口语好能作为工作语言的优先；

What You’ll Do Maintain current relationships and growing accounts on a daily basis Optimize the accounts based on data analysis on a daily basis Collect feedback and feature requests from the market Manage the DSP accounts and grow revenue with existing demand partners Be the main contact during the onboarding process, coordinating with demand BD and solution engineering team to resolve any technical issues Work with supply teams to drive revenue by sourcing demand for high-priority publishers Proactively develop new suggestions to ensure the DSPs get the most value out of existing products Collect feedback and feature requests to constantly improve our products Stay up-to-date with the market trends by market research, client meetings and events JOB REQUIREMENTS Bachelor degree, Master degree is preferred Proficiency in MS Office Great interpersonal communication Chinese and English skills, both spoken and written, Korean language is a plus Good communicator and fast learner. Self-motivated individual Team player with the ability to work independently 1-4 years of proven experience working with B2B Account Management in the mobile advertising ecosystem, knowledge of programmatic is a plus Having good understanding of ad-tech ecosystem with granular understanding of Real-Time Bidding (RTB) and Supply-Side Platform (SSP), Demand-Side Platform (DSP), ad exchanges, networks business can be an advantage Strong analytical skills and a zest for optimization With experience supporting and servicing clients using advertising products and technology A demonstrable record exceeding revenue goals and driving new businesses

技术服务工程师/Solutions Architect 技术服务工程师为我们的客户提供理想的技术解决方案和技术支持。协同销售与客户成功经理，技术服务工程师需要在售前阶段协助销售签单，设计技术方案，并且在售后的平台技术对接阶段推进项目进展。技术服务工程师需要具备一定的IT背景，解决复杂的客户技术对接，解答客户技术难题。 职责描述： 1. 熟悉公司的产品和解决方案 2. 负责推进客户平台与impact平台的技术对接 3. 售前阶段协助确定方案可行性 4. 与客户技术团队沟通，推进项目对接 5. 售后阶段解决客户技术问题 6. 与客户成功经理协作，推进项目整体顺利进展 任职要求： 1. 1-3年SaaS产品技术支持经验 2. 本科及以上计算机科学或信息系统相关专业背景，熟悉JS和API接口开发优先 3. 有相关技术支持工作经验，有相关标准版、专业版产品的技术对接项目经验者优先 4. 学习能力强 5. 良好的人际关系处理与沟通能力 6. 中文（普通话）与英文会话能力 Technical Solutions Specialist helps formulate ideal technical solutions for potential clients. Working alongside the Sales and CSMs, this employee will support our sales team at prospect meetings, design implementation, and solution paths, also serve to escalate development work. This role should be professional on technical side, be responsible for complicated client integrations, as well as trouble shootings. Role Discription： 1. Professional about company's products and solutions 2. Manage technical integrations for clients' platforms 3. Work with Sales/Pre-sales team ensuring solution feasibility 4. Communicate with clients' tech teams, guiding them about implementation 5. Manage trouble shootings for clients during integration 6. Cooperate with CSM on technical integration key points and project delivery timeline, ensuring clients onboarded smoothly Role Requirements： 1. 1-3 years experience supporting cloud based SaaS products 2. Bachelor degree or above in computer science or information systems, familiar with JS and API development will be preferred 3. Previous experience of technical supports. Previous experience onboarding Standard and Professional level accounts is preferred 4. Fast learner 5. Excellent communication / interpersonal skills 6. Chinese (Mandarin) and English communication