工作目标
负责跟进零售银行的UAT准备工作、端到端测试和性能跟踪
工作职责
1. 参与项目讨论，与各干系人合作，收集用户需求
2. 制定UAT测试计划，测试环境，执行测试用例
3. 发现缺陷时提出缺陷并监控缺陷修复状态
4. 监控UAT进度并向管理层报告UAT结果
5. 为客服团队解决客户咨询和问题提供技术支持
6. 负责支付转账业务端到端的流程优化和客户体验提升
7. 输出业务报表并进行数据分析
8. 推动报表自动化并准备活动前/活动后分析

职位要求
1.工商管理、计算机或相关专业本科及以上学历
2.至少2年以上UAT编写和测试相关经验
3.熟悉办公技能，尤其是MS Office
4.流利粤语、英语、普通话听说读写
5.能够与其他内部和外部团队合作，处理多个项目，注重细节，抗压能力强
6.良好的人际沟通和表达能力
7.熟悉SAS、Python加分
8.拥有香港身份

Job Purpose

The candidate is responsible for managing Retail Bank's UAT preparation, end-to-end testing and performance tracking.

Job Responsibilities

1. Participate in project discussion and work with various stakeholders to collect user requirements.
2. Formulate UAT test plans, test environment and execute test cases.
3. Raise bugs when discover defects and monitor bugs fix status.
4. Monitor UAT schedule and report UAT result to management.
5. Provide technical support to CS for solving customer enquiry and questions.
6. Responsible for end-to-end transfer journey development and improve customer experiences.
7. Develop managerial reports and perform data analysis to various stakeholders
8. Drive report automation and prepare pre/post-campaign analysis

Job Requirements

1. Bachelor's degree holder or higher in Business Administration or related disciplines.
2. At least 2 years of relevant experience in UAT preparation and testing.
3. Conversant with PC skills, in particular MS Office.
4. Proficient Cantonese, English and Putonghua in both speaking and writing.
5. Able to work with other internal and external teams, handle multiple projects, attention to details with tight deadlines under pressure.
6. Good interpersonal communication and presentation skills.
7. Knowledge in SAS, Python would be an advantage