Responsibilities:
1) Partner with the application teams on IT solution configuration and review.
2) Interact with internal and external parties on planning and execution.
3) Play a role in incident and problem management such as impact assessments, troubleshooting and remediation and prevention.
4) Compile operation and technical documents such as knowledge base, technical procedures and test reports.
5) Automation of server operations.
6) Collaborate with the Cyber security/infrastructure engineering and project teams to adopt modern technologies, such as multi-cloud and container orchestration, to enhance manageability.
7) Take roster on call for non-office hour to support production incidents and alerts, all the OT will take compensatory leave to offset:
a. Mon – Fri non-office hour: once per month, around 10 calls, average 1 hour per call
b. Saturday whole day: once per two months, around 8 hours
Requirements:
1) Degree in Computer Science, Information System or IT related disciplines.
2) Minimum 3 years of direct, hands-on Windows administration experience.
3) Advanced knowledge of Windows platform.
4) Familiarity with VMware ESXi support.
5) Familiarity with Powershell scripting.
6) Experience of managing change implementation on large scale systems.
7) Familiarity with Automation practices and tools (SCCM)
8) Good team player with passion to learn and aspirations for career development in the financial industry.