1. Sales Planning and Execution: Create and deliver compelling sales pitches to prospective merchants, to establish new destinations and/or verticals for Klook. Negotiate with new merchants to ensure they will be successful upon joining the platform (onboarding standards, supply strength metrics, etc) to help surpass goals.
2. Sales Acquisition and Pipeline Management: Identify ideal suppliers to join the Klook platform to expand offerings. Leverage Klook's advantages to build out competitive supply products. Develop, manage, and nurture a sustainable acquisition pipeline to achieve successful business outcomes.
3. Cross-Functional Coordination: Collaborate closely with various internal functions (e.g., tech, product, marketing, supplier operations, customer service, finance) to generate/execute plans, maximize sales, ensure alignment, enhance operational efficiency, drive customer satisfaction and repeat business.
4. Destination/Vertical Ownership: Effectively manage a designated destination and/or vertical by gathering key insights, establishing relationships with key stakeholders, and representing Klook within the destination/vertical.
Account Management (40%)
1. Sales Planning and Execution: Create and deliver compelling sales pitches to existing merchants, driving engagement and retention. Leverage Klook's advantages to build out competitive supply products. Negotiate with merchants to drive growth (promotions, marketing exposure, supply strength, partner programs, etc) and achieve business objectives.
2. Merchant Communication and Strategy: Maintain regular communication with existing merchants, conduct business reviews, opportunity identification and updates with merchants on a routine basis.