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35k-50k 经验5-10年 / 本科营销服务|咨询 / B轮 / 50-150人About this team: We're looking for a dynamic, data-driven Senior Account Manager to join our Revenue team—focused on TOP client relationship management and long-term client success in Japan. You’ll manage a portfolio of mobile-first advertisers, lead strategic conversations, and serve as a trusted advisor across performance strategy, data insights, and campaign execution. This role is ideal for someone who thrives at the intersection of consultative sales, strategic account management, and cross-functional collaboration. If you enjoy working in fast-paced environments and building relationships that drive real impact—this is the role for you. This is a position based in Beijing, reporting directly to Manager, Pan-APAC who is based in Seoul. Responsibilities - Manage a portfolio of mobile advertisers in Japan—owning campaign launches, defining strategies, upselling, and aligning internal resources to deliver business outcomes. - Partner with cross-functional teams (Analytics, Creative, Product, and Operations) to deliver best-in-class support and campaign optimization. - Demonstrate fluency in analyzing and leveraging complex datasets to drive account growth and performance improvements. - Build strong mid-level relationships and initiate connections with senior stakeholders across client organizations. - Develop and execute regional go-to-market strategies tailored to vertical-specific and market-specific dynamics. - Forecast revenue and manage a healthy pipeline of both existing and prospective clients. - Actively evangelize new product features and offerings to grow client adoption and revenue. - Provide structured client feedback to inform our product roadmap and improve platform-market fit. - Collaborate with internal teams (Legal, Finance, Marketing, Product) to structure and negotiate deals that maximize value. Identify and act on new partnership opportunities to grow our footprint in India and SEA. - Contribute to a culture of knowledge-sharing by surfacing insights and best practices that benefit the broader team. Requirements - Bachelor's degree or equivalent work experience. 5 years of experience in customer success, account management, or sales—preferably in ad tech, mobile marketing, gaming, e-commerce, or digital consulting. - Proven track record of managing a revenue quota and delivering against performance goals. - Experience driving both upsell and new business conversations, with a focus on long-term value. - Deep understanding of performance marketing and mobile user acquisition strategies. - Strong analytical mindset - comfortable working with data, extracting insights, and building client-facing narratives. - Excellent communicator who can present complex ideas clearly and persuasively. - Ability to build relationships across all levels - internally and externally - with a high degree of professionalism. Entrepreneurial, self-motivated, and excited to work in a high-growth, fast-paced environment. - Comfortable with cross-team collaboration and project management. - Willingness to travel up to 25% for client meetings - both ***** and international. - Fluency in English & Japanese is required for internal collaboration - Strong understanding of regional digital trends, user behavior, and market nuances in Japan. - Cultural adaptability and sensitivity—able to tailor messaging across diverse markets. - New Business Acquisition Experience is a major plus (not mandatory)
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Responsibilities: - *****ize product content, announcements, and marketing materials, ensuring linguistic accuracy and cultural relevance. - Manage and grow our global community platforms, fostering active discussions and improving user engagement. - Execute social media strategies (Twitter, Reddit, etc.) to attract and retain users, increasing brand awareness. - Conduct user research and gather user feedback to refine the user experience. - Assist in marketing campaigns, including KOL/KOC collaborations and promotional events. - Plan and execute marketing events to strengthen brand presence and drive user acquisition. Requirements: - Bachelor’s degree or above. Experience in overseas markets or digital marketing is a plus. - Native-level English proficiency with excellent writing skills and deep knowledge of English culture and trends. - Familiarity with gaming, and an understanding of gaming communities. - Basic knowledge of the game & internet industry; experience with AI tools (e.g., Stable Diffusion, ChatGPT) is a plus. - Fast learner, adaptable, and able to thrive in a dynamic work environment.
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business development manager
[深圳·科技园] 2025-08-1315k-17k 经验1-3年 / 不限游戏 / 不需要融资 / 少于15人About Meridian Play Meridian Play is a Gaming Corporate Advisory and Game Accelerator firm dedicated to fostering cross-border partnerships within the gaming industry between the East and West. We support both established studios and gaming corporations, as well as emerging indie developers, by offering effective go-to-market strategies and exposing clients to the best business opportunities in new markets. In addition, we specialize in developing tailored market deployment strategies for games and companies, and excel at establishing long-term, strategic partnerships within the gaming ecosystem. With an extensive industry network, deep ***** expertise, and years of experience, Meridian Play has successfully sourced millions of dollars in investments—from seed to Series A—closed over 50 publishing deals, built new teams from scratch, opened company branches, and launched region-crossing projects. Our proven track record underscores our commitment to accelerating your growth and driving success in Asia’s highly competitive gaming landscape. Job Overview We are seeking a Business Development Manager based in Shenzhen. The ideal candidate will have a strong understanding of the Chinese gaming ecosystem and the ability to develop and sustain long-term partnerships. This role involves a five-day workweek. Key Responsibilities - Build and nurture business relationships with publishers for mobile and PC games in China and Southeast Asia - Close publishing deals and negotiate partnership agreements - Maintain comprehensive knowledge of the Chinese gaming industry and ecosystem - Manage multiple projects and partnerships simultaneously - Develop and sustain long-term relationships with partners - Support game developers and publishers in daily communications, game releases, and post-release support - Ability to travel domestically and internationally as needed Skills & Qualifications - 1-2 years of experience in the gaming industry, particularly in business development - Proven track record in connecting China with international markets - Excellent English communication skills for liaising with global partners - Ability to handle multiple projects efficiently - Strong relationship management skills with a strategic mindset - Genuine interest in the video gaming industry - Experience in signing or facilitating publishing deals is a plus - Existing connections within the gaming industry ecosystem is a plus - Ability to work in Nanshan, Shekou Why Join Meridian Play? At Meridian Play, we go beyond consulting — we provide direct access to prime business opportunities across new markets. Leveraging our extensive industry network, ***** expertise, and years of experience, we are committed to accelerating your growth and ensuring your success in the competitive Asian gaming market. As a fast-growing company, our roles are designed to offer ample opportunities for professional development and career advancement. -
一、公司简介 我们是一家领先的互联网游戏企业,深耕全球互联网游戏领域,业务涵盖游戏研发和发行。因业务发展需要,现面向新加坡地区招聘财税行政专员。 二、岗位职责 主要负责公司的财税相关核心业务,同时兼顾部分人力行政工作,确保公司财务运作的合规性、高效性,以及行政办公的有序开展,为公司整体运营提供有力支持 。目标是精准处理财税事务,优化行政流程,助力公司达成战略目标与财务指标。 三、任职要求 1、Singaporean or PR ,可长期驻点新加坡工作。 2、教育背景:本科及以上学历,会计学、财务管理、税务学等相关专业优先。 3、工作经验: 至少 3 年以上财税相关工作经验,有游戏、互联网行业相关行业经验者优先。 有新加坡当地留学/财税政府部门工作经验者更佳。 4、能力素质: 具备较强的财务分析能力、问题解决能力,能够独立处理复杂的财税问题。 拥有良好的沟通协调能力,能够与内部各部门及外部机构有效沟通。 具备较强的责任心与敬业精神,工作严谨细致,注重数据准确性与保密性。 具备一定的组织策划能力,能够协助组织公司行政活动。 四、工作地点 新加坡中央商务区(CBD) 一、Company Introduction We are a leading internet gaming enterprise that has been deeply engaged in the global internet gaming field. Our business covers game development and distribution. Due to business development needs, we are now recruiting a Finance and Administration Specialist for the Singapore region. 二、Job Responsibilities The position mainly focuses on the core financial and taxation related business of the company, and also takes charge of some human resources and administrative tasks. The aim is to ensure the compliance and efficiency of the company's financial operations, as well as the orderly progress of administrative work, providing strong support for the overall operation of the company. The goal is to handle financial and taxation affairs accurately, optimize administrative processes, and help the company achieve its strategic goals and financial indicators. 三、Job Requirements 1、Singaporean or PR and be able to work in Singapore on a long-term basis. 2、Educational Background: A bachelor's degree or above. Majors in accounting, financial management, taxation, and other related fields are preferred. 3、Work Experience: At least 3 years of work experience in financial and taxation related fields. Those with work experience in the gaming or internet industry are preferred. Those with experience studying in Singapore or working in ***** financial and taxation government departments are highly preferred. Competencies: Have strong financial analysis and problem-solving abilities, and be able to independently handle complex financial and taxation issues. Possess good communication and coordination skills, and be able to effectively communicate with internal departments and external institutions. Have a strong sense of responsibility and professionalism, work rigorously and meticulously, and pay attention to data accuracy and confidentiality. Have certain organizational and planning abilities, and be able to assist in organizing the company's administrative activities. 四、Work Location Central Business District (CBD), Singapore
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岗位职责: - 带领移动端跟HTML5游戏端系统的开发、优化、实时运营等工作,包括但不限于:路线规划、管理代办事项、战斗机制、玩家进度、整合以及变现等。 - 与游戏设计师,美术人员,项目经理以及其他相关开发人员的合作,实现游戏在各平台上的功能与机制运行畅顺。 - 实现UI与互交元素,以便在各种硬件入:手机端、平板、台式机等上的安装达成与玩家的无缝互动。 - 优化游戏在各种平台的功能,包括渲染、记忆体使用和CPU运作。 - 调试问题,以确保游戏在各种类型设备上,玩家都能有流畅的游戏体验。 - 与开发团队一起审查程序代码。 职位要求: - 至少拥有电脑科学、软件工程或相关领域的学士学位或经验,(至少5-10年的相关工作经验)。 - 拥有在手机端跟HTML5端游戏开发的丰富经验,专攻前端/全端开发。 能熟练操作HTML5, Cocos Creators (2D & 3D), JavaScript, Unity 等引擎;会PixiJS & CSS的有加分。 - 能熟练操作Spine的也是有加分。 - 对移动端和HTML5端游戏优化技术以及游戏开发有深入的了解以及丰富的实践经验。 - 拥有丰富的游戏UI & UX 设计和实施经验。 - 优秀的问题解决能力,注重细节,并且能独立解决技术相关问题的能力。 - 优秀的沟通技巧包括与跨职能团队以及外部合作伙伴的共同协调能力。 - 能够适应初创型公司的工作节奏与环境,可独立解决与协调工作问题。 - 对游戏有热情度或在游戏研发上的创新、高品质游戏体验等的渴望。 - 具有开发线上和实时游戏的能力。 - 拥有 HTML5, GooglePlay, Apple iOS, WEB3, 微信小游戏, Facebook, Telegram 等游戏平台的开发经验。 Job responsibilities: - To lead the development and optimization of gameplay systems and live-operation events for mobile and HTML5 games, including planning roadmap, managing backlog, combat mechanics, player progression, integration and monetization. - To collaborate with game designers, artists, project managers and other developers to implement game features and mechanics for various platforms. - To implement UI and interactive elements for seamless player interactions on mobile, tablet and desktop devices. - To optimize game performance for various platforms, including rendering, memory usage, and CPU performance. - To debug issues to ensure smooth gameplay experience across various types of devices. - To participate in code review with the development team. Job requirements: - At least a bachelor's degree in computer science, software engineering or related field/ experience (5-10 years). - Proven experience in mobile and HTML5 games development, with a focus on frontend and/ or full stack development. - Proficiency in HTML5, Cocos Creators (both 2D and 3D), JavaScripts, Unity etc.; experience with PixiJS and CSS a plus. - Proficiency with Spine a plus. - Strong understanding of mobile and HTML5 game optimization techniques and best practices for game developments. - Experience with game UI and UX design implementation. - Excellent problem solving skills, attention to details, ability to independently solve technical problems. - Excellent communication skills and ability to collaborate effectively with cross-functional teams and external business partners. - Ability to work both independently and collaboratively in a startup like environment. - Passions for gaming and a desire to create innovative, high quality gaming experiences. - Capability for developing launching and live games. - Experiences with game developments on HTML5, GooglePlay, Apple iOS, WEB3, WeChat, Facebook, Telegram etc.
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Senior Game Client Developer
[上海·中山公园] 2024-02-2445k-55k 经验5-10年 / 本科移动互联网,游戏 / 不需要融资 / 2000人以上Senior Game Client Developer (C++) Wargaming Shanghai is looking for a game client developer who is expected to bring his passion to the team and is ready to learn a lot about building features with a unique cross-platform game engine. This role will work under the supervision of the lead client developer and with a group of talented people to contribute to the development of content for China players. Reports To What will you do? • Collaborating with System/Feature Designers to understand and implement game systems and features within the Unreal Engine using C++. • Developing, testing, and debugging game client systems, ensuring seamless integration with online services. • Optimizing game client performance to ensure smooth gameplay experiences across various platforms. • Engaging in iterative design processes, incorporating feedback from playtests and team reviews. • Creating and maintaining technical documentation to ensure clarity and consistency throughout the development cycle. • Assisting in the troubleshooting and resolution of game-related issues, including identifying and fixing bugs. • Contributing to the continuous improvement of our game development processes and practices. What are we looking for? • Bachelor’s degree in computer science or a related field. • 5+ years of professional experience in game client development, preferably in online games. • Proficient in C++ and experienced with Unreal Engine. • Good understanding of game systems, mechanics, and multiplayer network architecture. • Familiar with agile development methodologies and able to work in a fast-paced, collaborative environment. • Excellent problem-solving skills and attention to detail. • Ability to communicate effectively with cross-functional teams, including System/Feature Designers, Artists, and QA Testers. What additional skills will help you stand out? • Comfortable collaborating remotely with international developer teams in an English environment. • Passionate about gaming and keeping up with the latest trends and technologies in the game development industry. About Wargaming -
Who we are? Hero Entertainment's ten development studios create mobile games that engage over 400 million registered users. From Crisis Action series, We Dance, We Race, King of Warship, Utopia: Origin, Art of War: Red Tide and NBA LIVE to bold new genres. By integrating its powerful operating system, marketing edge and innovative technology, Hero Entertainment has established a progressive development practice with broad agency distribution and research resources. Its CEO is the youngest on the China stock exchange, and the culture is equally fresh, modern and ambitious. Where you would come in... As a member of our Overseas Group, you'll be part of an international games operation business that empowers our overseas studios and marketing teams to integrate *****ization and internationalization processes into game development. This global initiative is vested in enhancing and guarding the player experience. You will help ensure our services, products and content are delivered to the highest standards worldwide. Job description - Specify *****ized operation strategies according to the characteristics of *****ized users, and plan community and in-game activities based on user characteristics. - Maintain communities in Native-English speaking countries, communicating with users, and assisting in solving ***** players' problems. - Provide support for the development and operation of the game through user feedback. - Using efficient communication skills, interface with outsourced translation, and maintain the quality and progress of translation in Chinese or English. Required qualifications - Native or bilingual proficiency in English. - Proficiency in Chinese is a plus. - Living experience in Brazil, Thailand, Indonesia is a plus. Desired qualifications - Have a wealth of gaming experience, preferably two years of mobile gaming experience, and demonstrate a commercial understanding and analysis of the games played - Experience in mobile game operation Hero Entertainment is an Equal Opportunity Employer. All qualified applicants will be considered equally for employment opportunities regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
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Job Responsibilities: 1. Translate, review, proofread, and test game-related content in your language, including In-game copywriting, game description, and game update information, push, campaigns, etc. 2. Manually testing and experiencing various games on mobile devices, with regular reports generated. 3. Create cultural content proposals upon request and push cultural hot topics/trends/issues regularly for your region. 4. Evaluate, analyze, and resolve culturally sensitive issues for your region to eliminate potential risks. 5. Deal with user feedback in corresponding languages, regularly collating valuable information to assist product updates and user maintenance. 6. Other languages are welcome to apply. Job Requirements. 1. Native speaker of the target language with excellent writing. 2. Fluent in English or Chinese, both written and spoken. 3. Familiar with the use of translation software, with translation or proofreading work experience preferred. 4. Passionate gamer able to understand and discuss current gaming trends globally and in your own region. 5. Strong coordination and communication skills, a strong sense of responsibility, and good anti-stress ability.
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15k-20k·13薪 经验不限 / 大专移动互联网,游戏 / D轮及以上 / 150-500人Combining cutting-edge interactive technologies with a shared passion for gaming, Mechanist Games is an independent game studio based in Xiamen, China. Since its founding in April 2011, the Mechanist team has produced a growing portfolio of worldwide releases, including the City of Steam, Heroes of Skyrim, Path of Immortals, Game of Sultans and Game of Khans. We are seeking a English-speaking customer support representative for our mobile games. It is a full-time position based in Hong Kong. What will you do? You will be responsible for helping players resolve their issues and continue enjoying the game that they love. As a customer support representative, your duties will include but not be limited to: 1. Communicating effectively with players via ticket system and social platforms; 2. Promptly responding to in-game tickets, managing and collecting player feedback, complaints, concerns, etc; 3. Handling player-reported issues with a focus on providing solutions, positive interactions and follow-up; 4. Proofreading Chinese Traditional for (Including but not limited to operational activities, in-game texts and advertising texts); 5. Establishing and maintaining good relationships across teams and departments. Job requirements? Have good written and verbal communication skills in English; Love games, like to communicate with users, understand player's psychology and habits; Strong computer skills, the ability to operate multiple applications and platforms simultaneously; Strong problem-solving/troubleshooting skills; Proactive and creative with the drive to improve and continuously learn; Availability to work off-hours when needed; Pleasant personality, good teamwork, and stress tolerance; We always welcome fresh graduates or interns. 办公室地址:目前是定位在香港,具体的办公室还在寻找中
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Job Brief We are looking for a foreign trading manager to join our team and support our sales team to ensure our organization reaches the sales goals each season. We are a gaming company focusing on PC and mobile games. Foreign Trading Manager's responsibilities include contacting with the customers, building pitches and documents for the sales team, conducting research and analyzing data and overseeing various administrative tasks required to ensure our organization reaches our sales goals. Ultimately, you will work with all the native English speakers and supposed to build good relations with them. Requirements CET4/TOEFL 80 above/IELTS 5 above. Fluent in English communication with native speakers. Experienced in at least 1 MMORPG or MOBA games (PC/Mobile). Responsibility Communicating with native English speaking customers. Analyzing customer data and help improving trading strategies.
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About the position 客户端开发工程师是游戏制作过程的初始阶段人员,工作内容包括结构设计、安装启动以及在多个平台上调试——与设计师、美工和其他工程师一起处理复杂的问题,包括渲染、玩法、音频、用户界面、联机、物理、数据库和工具。 A Senior Software Engineer is an initial part of the game creation process, including architectural design, implementation, and debugging on multiple platforms—working on complex problems with Designers, Artists and other Engineers in domains including rendering, gameplay, audio, user interface, online, physics, databases and tools. Responsibilities 进行设计、维护、执行、测试和调试代码 编写项目的技术设计代码,包括网络同步、人工智能、渲染效果等 识别、分析以及报告项目风险/问题/解决方案和未来发展 分析代码以优化游戏的软件组件 研究前沿算法和技术 开发工具、功能和引擎组件以达到所需的编码标准 开发系统和引擎方面先进的并可以重复使用的技术 与制作人共同工作并向他汇报 创建设计资料文件夹并安排工作任务 Design, maintain, implement, test and debug code Write technical design Code of the project including network synchronization, AI, render effect and etc. Distinguish, analyze and report risks/ problems/ solving project and future development Profiling code to optimize software components of a game Research cutting-edge algorithms and techniques. Create tools, features and engine components to required coding standards. Create leading edge reusable technologies, both systems and engines if required. Work with a producer and report to him Make a designing folder and arrange the tasks Qualifications 计算机科学或软件工程专业等本科以上学历 精通C++语言,有4年以上游戏行业相关工作经验 能适应英语工作环境 良好的沟通协调能力和较高的抗压能力 良好的问题解决能力 专业领域的创新能力 有AI或图像渲染经验者优先 Bachelor's degree in computer science or software engineering education Proficient in C + + language, more than 4 years of relevant work experience in the gaming industry Be able to adapt to the English working environment Good coordination and communication skills, can work under high pressure Good problem solving resilience An innovative force in the profession AI, school or image rendering experience is preferred
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15k-25k 经验1-3年 / 本科软件服务|咨询 / A轮 / 150-500人Who we are Verve Group’s consumer-first advertising suite is a leader in consolidating data, demand and supply technologies to create better business outcomes for advertisers and publishers. With a privacy-first approach, Verve Group’s full-stack programmatic solutions are built for brand-safe environments and trusted by top 100 advertisers with direct connections to 4,000+ publishers and apps globally. Verve Group is part of Media and Games Invest (MGI) and has an international presence with 20+ offices worldwide. We are looking for a Business Development Manager (m/f/d) to join the team in our Beijing office. Your Responsibilities: ● Connecting business needs of current and potential clients with Verve’s solutions to support their growth ● Staying up to date with the current advertising landscape to identify new partnerships and trends in the industry ● Growing Verve’s presence in the mobile advertising ecosystem in China by prospecting for new partners ● Identifying the needs of publishers and communicating them internally to influence the product roadmap ● Network at events and meet-ups within the mobile gaming / application space to build business relationships and partnerships ● Managing and mastering the complete sales cycle of Verve’s supply solutions. Our Requirements: ● 2 + years of proven experience in Business Development role in the mobile advertising ecosystem ● Deep understanding of the mobile advertising technology industry, programmatic knowledge is a plus ● Ability to identify business needs and challenges of potential customers and introduce fitting solutions from Verve’s portfolio ● Willingness to develop a sales career in the mobile advertising industry ● Existing know-how in terms of using sales techniques and methods, ● Proactive problem-solving skills and excellent interpersonal skills ● Exceptional communication and presentation skills in English and Mandarin ● Working proficiency in a second Asian languages (Japanese, Indonesian, etc.) is preferred What we offer: ● Flexible working hour and work from home policy ● 15 days annual leave and 1 day for birthday ● Phone bills and fitness allowance, happy hour benefits ● Chances to work with diverse, international team with more than 35 nationalities ● Regular trainings and workshops are provided to help you learn and develop
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Responsibilities: - Test games base on different requirements of different platforms. For example, XBOX One, PS4, PC, Mobile device, etc. - Finish the assigned testing tasks and provide feedback timely base on testing process. - Perform different type of test based on QA schedule, complete testing with test cases. Find bugs during test, submit bug into the database and track the bug’s status. - Submit test report. - Making notes regarding game tests to be performed, help other departments to reproduce bugs. - Provide feedback for tested games and suggestion about game play. Requirements: - Familiarity with console/PC/mobile gaming and kinds of game. - Be passionate about game testing and possessing a high sense of responsibility. - Strong ability to work independently and strong interpersonal and communications skills. - Able to learn all kinds of test methods quickly. - Advanced computer skill, Microsoft Office, simple graphic and video editing software, etc. - Able to read and write in English to the level of understanding game design document and describing bug clearly - Knowledge of NBA/WWE or experience of any 2K games is preferred. 工作职责: - 基于不同平台的需求进行游戏测试,比如:XBOX One, PS4, PC,移动平台等。 - 根据测试流程和方法,按时完成分配的测试任务并提供反馈。 - 根据测试计划,执行不同类型的测试和测试用例。向数据库中提交测试中发现的Bug并跟踪Bug状态。 - 测试完成之后提交测试报告。 - 记录所进行的测试过程和结果,协助开发部门重现bug。 - 对所测试的游戏的功能和可玩性提出建议。 任职资格: - 熟悉主机游戏,电脑游戏,移动游戏和各种游戏类型。 - 对游戏行业充满热情并具有高度责任心。 - 独立工作能力以及沟通交流能力。 - 能够快速学习各种测试方法。 - 熟练操作电脑,Microsoft Office,简单的图片和视频编辑软件等等。 - 能够使用英文清楚地描述bug和阅读英文游戏设计文档。 - 了解NBA或者WWE等体育运动的相关知识,或有2K相关游戏经验者优先。
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3k-5k 经验1年以下 / 大专游戏,移动互联网 / 上市公司 / 50-150人RESPONSIBILITIES: • Deliver timely, accurate, and respectfully follow up to customer questions and issues • Build deep knowledge of 2K products • Troubleshoot game issues on PC, Mobile, PlayStation and Microsoft consoles • Take ownership of Customer Service incidents and work to resolve them successfully • Interact effectively with customers and internal developers • Escalate issues as needed • Assist in generating training materials and customer-facing documentation • Become the subject matter expert for Tier 1 and Tier 2 Support • Work closely with other customer service associates KNOWLEDGE AND SKILLS: • Technically proficient with PC's and various gaming consoles • Computer literacy, specifically MS Office Suite and G Suite • Ability to quickly learn customer service based tools and techniques REQUIRED QUALIFICATIONS: • High School diploma or equivalent • Minimum age of 18 years and above • Proficient in Windows and MS Office • Strong verbal and written communication skills • Ability to proficiently read, write and speak English (at a C1 level) and either: Mandarin Chinese or Cantonese (at a C2 level) • Working knowledge of current video game platforms and related hardware • Excellent attention to detail • Ability to establish and maintain effective working relationships with 2K teams and our customers • Reliable and can be counted on to work all scheduled shifts • Capable of working any mandatory overtime; which can occur during the workweek, weekends, and holidays PREFERRED QUALIFICATIONS: ● Previous customer support experience in an online environment ● Familiarity with Zendesk, helpdesk software or issue/bug tracking tools ● 1+ years of Customer service experience
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Responsibilities: Project Management 1. Responsibility for establishing the overall project development structure and guide the project team to proceed; 2. Build up and maintain the project roadmap/schedule with estimation of the scope of work; 3. Determine the resource plan to meet the product requirements; 4. Implement and monitor the cycle of each development process, support team as needed; 5. Produce milestone report and ensure the deliverables on time and on quality; 6. Managing budget for procurement, travel and outsourcing; 7. Find and address risks during the whole project cycle; 8. Communicating to project partners including oversea partners on status update, resources, schedule, dependencies, risks and processes. Facilitator 1. Ensures adequate equipment, tools and support are provided for team members; 2. Enhances personal understanding of the production process and actively offers input; 3. Provides input for departmental planning (i.e. resource planning, cost estimates etc.); can facilitate process improvements across departments; Requirements: 1. 5+ years Project Management experience in gaming industry; 3+ years of leadership experience (line management); 2. Experiences on managing projects in SCRUM. 3. Strong mediation and conflict resolution skills. 4. Educational background: Bachelors or above. Degree in Computer Science is a plus. 5. PMP Certification an asset. 6. Fluent English and Mandarin skills.


