About this team: We're looking for a dynamic, data-driven Senior Account Manager to join our Revenue team—focused on TOP client relationship management and long-term client success in Japan. You’ll manage a portfolio of mobile-first advertisers, lead strategic conversations, and serve as a trusted advisor across performance strategy, data insights, and campaign execution. This role is ideal for someone who thrives at the intersection of consultative sales, strategic account management, and cross-functional collaboration. If you enjoy working in fast-paced environments and building relationships that drive real impact—this is the role for you. This is a position based in Beijing, reporting directly to Manager, Pan-APAC who is based in Seoul. Responsibilities - Manage a portfolio of mobile advertisers in Japan—owning campaign launches, defining strategies, upselling, and aligning internal resources to deliver business outcomes. - Partner with cross-functional teams (Analytics, Creative, Product, and Operations) to deliver best-in-class support and campaign optimization. - Demonstrate fluency in analyzing and leveraging complex datasets to drive account growth and performance improvements. - Build strong mid-level relationships and initiate connections with senior stakeholders across client organizations. - Develop and execute regional go-to-market strategies tailored to vertical-specific and market-specific dynamics. - Forecast revenue and manage a healthy pipeline of both existing and prospective clients. - Actively evangelize new product features and offerings to grow client adoption and revenue. - Provide structured client feedback to inform our product roadmap and improve platform-market fit. - Collaborate with internal teams (Legal, Finance, Marketing, Product) to structure and negotiate deals that maximize value. Identify and act on new partnership opportunities to grow our footprint in India and SEA. - Contribute to a culture of knowledge-sharing by surfacing insights and best practices that benefit the broader team. Requirements - Bachelor's degree or equivalent work experience. 5 years of experience in customer success, account management, or sales—preferably in ad tech, mobile marketing, gaming, e-commerce, or digital consulting. - Proven track record of managing a revenue quota and delivering against performance goals. - Experience driving both upsell and new business conversations, with a focus on long-term value. - Deep understanding of performance marketing and mobile user acquisition strategies. - Strong analytical mindset - comfortable working with data, extracting insights, and building client-facing narratives. - Excellent communicator who can present complex ideas clearly and persuasively. - Ability to build relationships across all levels - internally and externally - with a high degree of professionalism. Entrepreneurial, self-motivated, and excited to work in a high-growth, fast-paced environment. - Comfortable with cross-team collaboration and project management. - Willingness to travel up to 25% for client meetings - both ***** and international. - Fluency in English & Japanese is required for internal collaboration - Strong understanding of regional digital trends, user behavior, and market nuances in Japan. - Cultural adaptability and sensitivity—able to tailor messaging across diverse markets. - New Business Acquisition Experience is a major plus (not mandatory)

Senior Front-end Development Engineer (Frontend/Full Stack) ## Excellent English communication skills required ## We are a team of Microsoft stack developers and designers who work on a wide variety of exciting corporate projects, delivering scalable and extensible custom solutions with the future in mind. SSW is a great place to work, as we foster an inclusive and supportive office environment, and much more. We are looking for developers who are passionate about delivering cutting-edge software, using the latest technologies and best DevOps practices and want to have fun while doing so! You will have the opportunity to upskill, develop your personal brand, contribute to innovative projects, and engage in meaningful work that makes a difference. We are committed to increasing our workplace diversity, and we urge people from all walks of life to apply. We encourage expertise, mastery, and respectful discourse. We aim to build you up and hope you'll do the same! We will help you grow your community profile and your technical abilities so you can be the best developer you can be. Our horizontal organisational structure means that your input will make an impact on the way we do business. This role requires great communication skills and solid experience in delivering production-ready web solutions. Further, we encourage you to take ownership of your relationship with clients, build meaningful connections, think critically, and create the right solution for the right job. About you: • A minimum of 3 years of proven commercial experience with web development • An IT degree or equivalent experience • The ability to converse and interact professionally and comfortably with clients and colleagues • Keen interest in the development community, including technological trends, news, people, and innovations • Collaboration with partner teams in Australia Skills and tech used at SSW: • Great knowledge of html5, CSS3, JavaScript • Proficient in writing W3C-compliant, concise, and effective Web front-end code • Experience with React and/or Angular and/or Blazor • Experience in mobile web development or hybrid • Node.js would be a bonus • .Net or Python would be a bonus • iOS / Android would be a bonus • Methodologies – Agile (Scrum) #More important than experience is attitude. We are looking for developers who are passionate about delivering awesome software using the latest technologies and best DevOps practices, and want to have fun while doing so! #In the spirit of transparency, our interview process has an initial chat, a timed take-home communication challenge, and a technical coding challenge in English.

About Meridian Play Meridian Play is a Gaming Corporate Advisory and Game Accelerator firm dedicated to fostering cross-border partnerships within the gaming industry between the East and West. We support both established studios and gaming corporations, as well as emerging indie developers, by offering effective go-to-market strategies and exposing clients to the best business opportunities in new markets. In addition, we specialize in developing tailored market deployment strategies for games and companies, and excel at establishing long-term, strategic partnerships within the gaming ecosystem. With an extensive industry network, deep ***** expertise, and years of experience, Meridian Play has successfully sourced millions of dollars in investments—from seed to Series A—closed over 50 publishing deals, built new teams from scratch, opened company branches, and launched region-crossing projects. Our proven track record underscores our commitment to accelerating your growth and driving success in Asia’s highly competitive gaming landscape. Job Overview We are seeking a Business Development Manager based in Shenzhen. The ideal candidate will have a strong understanding of the Chinese gaming ecosystem and the ability to develop and sustain long-term partnerships. This role involves a five-day workweek. Key Responsibilities - Build and nurture business relationships with publishers for mobile and PC games in China and Southeast Asia - Close publishing deals and negotiate partnership agreements - Maintain comprehensive knowledge of the Chinese gaming industry and ecosystem - Manage multiple projects and partnerships simultaneously - Develop and sustain long-term relationships with partners - Support game developers and publishers in daily communications, game releases, and post-release support - Ability to travel domestically and internationally as needed Skills & Qualifications - 1-2 years of experience in the gaming industry, particularly in business development - Proven track record in connecting China with international markets - Excellent English communication skills for liaising with global partners - Ability to handle multiple projects efficiently - Strong relationship management skills with a strategic mindset - Genuine interest in the video gaming industry - Experience in signing or facilitating publishing deals is a plus - Existing connections within the gaming industry ecosystem is a plus - Ability to work in Nanshan, Shekou Why Join Meridian Play? At Meridian Play, we go beyond consulting — we provide direct access to prime business opportunities across new markets. Leveraging our extensive industry network, ***** expertise, and years of experience, we are committed to accelerating your growth and ensuring your success in the competitive Asian gaming market. As a fast-growing company, our roles are designed to offer ample opportunities for professional development and career advancement.

Role The Support Engineer at Pipe17 is responsible for providing our customers with Level 1 (L1) and Level 2 (L2) support. As an integral part of the Pipe17 team, the Support Engineer will work directly with customers to resolve technical issues related to our solution, which connects sales channels, 3PLs, and ERP systems within the e-commerce sector. Support Engineers will use tools like Zendesk, Slack, and Datadog to provide timely and effective support, including troubleshooting API integrations and ensuring seamless operation of customer systems. Responsibilities ●Customer Support: Provide L1/L2 support to customers via Zendesk, Slack, and scheduled calls. ●Technical troubleshooting: Diagnose and troubleshoot issues with APIs integrations using tools like Datadog. Read and understand JSON data to identify and resolve issues. ●Collaboration: Work closely with Solution Architects and Developers to escalate and resolve complex issues. Ensure clear communication between non-technical customers and technical teams. ●Documentation: Maintain detailed and accurate records of customer interactions and technical issues—document troubleshooting steps and solutions for the internal Knowledge Base. Skills ●E-commerce Knowledge: Understanding of the e-commerce business and related sales channels, 3PLs, WMS, and ERPs. ●Proficiency with APIs: Ability to work with APIs for data integration. Troubleshooting. ●JSON data: ability to read and understand JSON data, ●JavaScript Knowledge: Basic/Intermediate skills for customization and identifying/solving issues with custom mappings. ●AI Tools Experience: Familiarity with AI tools is desirable. ●System Logs Interpretation: Ability to read and interpret system logs for issue diagnosis. ●Problem-solving skills: strong analytical and troubleshooting abilities. The capacity to think critically and provide solutions to technical challenges. ○Strong problem-solving abilities. ●Communication Skills: Excellent verbal and written communication skills. Ability to explain technical issues to non-technical customers clearly and concisely. Strong interpersonal skills are required to create a positive customer relationship and teamwork. ●Experience: Previous experience in a technical support role, preferably within the e-commerce sector. ●Prioritization Ability: manage multiple tasks and priorities in a fast-paced environment. ●Positivity: Proactive attitude and a customer-first mindset.

Back-end Internship (work for experience) #Excellent English communication skills required We are a team of Microsoft stack developers and designers, who work on a wide variety of exciting corporate projects, delivering scalable and extensible custom solutions with the future in mind. SSW is a great place to work, as we foster an inclusive and supportive office environment, and much more. We are looking for developers who are passionate about delivering cutting-edge software, using the latest technologies and best DevOps practices and want to have fun while doing so! You will have the opportunity to upskill, develop your brand, contribute to innovative projects, and engage in meaningful work that makes a difference. We are committed to increasing our workplace diversity and urge people from all walks of life to apply. We encourage expertise, mastery, and respectful discourse. We aim to build you up and hope you'll do the same! We will help you grow your community profile and your technical abilities so you can be the best developer you can be. Our horizontal organisational structure means that your input will make an impact on the way we do business. This role requires great communication skills and solid experience in delivering production-ready web solutions. Further, we encourage you to take ownership of your relationship with clients, build meaningful connections, think critically, and create the right solution for the right job. About you: #SSW only takes on exceptional work experience applicants who are looking to get their nose into the Microsoft world. • An IT degree or major in electronic information engineering, software development or related • Junior year is preferred or senior year with related experience • Willing to use Microsoft-related technologies • At least 3 days per week available • Long-term internship only • The ability to communicate and interact professionally and comfortably with clients • Based in Hangzhou, China Skills: • Acknowledge of C# or .Net • Acknowledge MySQL • Experience with commercial development would be a bonus • Experience with Angular would be a bonus • Experience with TFS and/or GIT would be a bonus #More important than experience is attitude, we are looking for developers who are passionate about delivering awesome software using the latest technologies and best DevOps practices and want to have fun while doing so! #In the spirit of transparency, our interview process has an initial chat, a timed take-home communication challenge, and a technical coding challenge in English.

Responsibilities： Financial Reporting and Analysis & Performance Monitoring Conduct detailed financial analysis, including revenue, cost, and profitability analysis for the BU. Identify opportunities to improve revenue and margin performance within the sales team Prepare daily, monthly, quarterly, and annual financial reports, highlighting key financial metrics and performance indicators. Analyze variances between actual and budgeted figures, providing insights and recommendations for corrective actions. Accounting Book Keeping (AR & FX mgmt) Cost Management Identify cost-saving opportunities within the BU and work with BU leader to implement cost control measures. Monitor and analyze BU operating expenses to ensure they are aligned with budgetary goals. Provide recommendations for optimizing the cost structure and improving operational efficiency. Business Partnering & Stakeholder Communication Communicate financial insights, reports, and recommendations to BU leaders and other stakeholders. Foster a collaborative working relationship between the finance team and BU managers. Act as single contact point between business team and other finance functions such as tax, treasury to provide solution to business team Risk Control Ensure BU compliance with corporate financial policies, procedures, and regulatory requirements. Establish and improve various financial-related business processes to improve internal control levels Review all business contracts and review the rationality of various expenses Other ad-hoc projects assigned by Business or Function Leaders Qualifications and Skills: Bachelor’s degree in Finance, Accounting, Economics, or a related field Proven experience in a financial planning and analysis role, preferably as a Finance Business Partner within a specific BU. (5-7 years) Experience of supporting Sales/Commercial Team will be a plus point Strong understanding of financial principles, accounting standards, and financial modeling techniques. Experience working with senior management and cross-functional teams. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills in English and Mandarin, with the ability to build relationships and influence stakeholders. Proficiency in financial software and tools (e.g., Excel, ERP systems). Strong business acumen and strategic thinking. Proactive and results-oriented Adaptable and flexible in a dynamic business environment

Department Function 部门职能 -In charge of business development, maintenance of the company’s business resources 不断开发公司业务，维护公司客户资源； Job Description: 工作内容 Responsible for Oracle EPR product-NetSuite’s sales in China (include HK) 负责甲骨文旗下云ERP产品－NetSuite产品在全国（含香港地区）的销售 1. Search, develop, visit the potential clients by multi-channel to achieve sales target 主动利用多渠道寻找并上门拜访潜在客户，持续产生新客户，完成销售指标； 2. Follow up the intention client, quick catching the client's need, confirm client’s requirement and pass the key information to the team. 跟进意向客，快速了解客户需求,并准确向团队成员传达 3. Responsible for instruction manuals, product presentations about software solutions, put effect on signing 完成产品演示，展示软件解决方案，促进签单； 4. Preparation of settlement, quotation and other sales related paper to close the deal, sign up the contract with reasonable price/ discount. 制作签单所需的方案、报价等销售文档； 5. Work with implementation consultants, pushing the project forward. 与实施顾问保持良好沟通，共同推进相关工作。 6. Maintain customer profile, keep clients and the company in good relationship, renew yearly maintenance contract. 维护客户关系，定期拜访客户，争取每年更新维护合同 7. Analyses and understand the market, keep development client’s requirement/customize, searching more cooperation opportunity 掌握行业信息，挖掘客户新需求，创造更多合作的机会 8. Manage and analyze customers’ information, evaluate different customers ‘lever 整理客户信息，分类管理客户； 9. Launch marketing promotions, place advertisements; 配合市场部完成部分市场推广工作； Requirements: 任职要求 1． College or above education background 本科及以上学历； 2． At least 3 years working experience in software sales, Microsoft/NetSuite/Oracle/SAP/Salesforce/金蝶/用友/Workday’s ERP/CRM software sales experience is preferred 3年以上软件销售工作经验， 有Microsoft/NetSuite/Oracle/SAP/Salesforce/金蝶/用友/Workday的ERP/CRM软件产品（特别是云产品）销售经验优； 3． Good computer skills in Microsoft applications，Excel, Word, PowerPoint 熟练运用Office软件； 4． Excellent communication skills and customer service awareness，good presentation and negotiation skills 懂得商务礼仪，有良好的客户服务意识和沟通能力，现场演讲及谈判能力 5． CET-4, Good English both in writing and speaking. 英语四级证书，具备英文读写能力； 6． IT background, knowledge of software solution is preferred, understand e-business/ trade/retail software requirement is preferred. 有IT背景，擅长软件解决方案优先, 了解电商／贸易／零售及服务行业软件需求优先. 7． Driver's license is preferred, this job may request business travel. 有驾驶证优先，接受出差。

职责描述： 中高端技术岗招聘，IT 互联网金融行业招聘 1. Manages the recruitment process to ensure qualified applicants are selected -Conducts interviews with short listed candidates and makes recommendations and offers. 2. Develops and maintains relationship with employment agencies, universities and other recruitment sources. 3. Fosters effective communication between employees and management . 4. Analyses the effectiveness of recruitment result -Other ad hoc tasks as requested by the supervisors. 任职要求： 1. Bachelor degree or above, with major in human resources or business administration. 2. At least 4+ years recruitment working experience, with the experience in headhunting or ITO will be an advantage. 3. Strong sense of responsibility, maturity and teamwork. 4. Able to work independently and under pressure. 5. Impressive interpersonal skills and problem solving skills. 6. Good communication and coordination, good sense of team work.

Responsibilities You are a major part of our global digitalization journey in the Area of SCM. Requirements analysis, project preparation and execution for SCM will be your major responsibility. You define and implement solution development, especially in SAP MM and WM module as well as Applications around Suppler Relationship and coordinate specification for development and interfaces. You lead the internal and external implementation team. - Responsible for building IT services. - Understanding the client's business needs. - Providing advice on technology best practices. - Planning a timeline for completion of projects. - Business partnering for Business Process Owners/Managers. - Management of business relationship and service portfolio. - Management of determined business patterns, business activity and business demands. - Application Service Design. - Contributes to establish a high-performance IT organization. Qualifications - University degree in Computer Science or Computer Engineering related major. - At least 5 years deep and experiences knowledge in SAP Processes and Technology in the area of Material Management, Scheduling Agreements and Pricing Schemes. - Advanced Level of English as this will be the daily language spoken in the Team. - Strong Communication Skills as Project Team Coordination and Stakeholder Management needed on all Management Level. - Proactive leadership role within the team, can input on IT architecture, good train/mentor skills to internal junior members. - Excellent interpersonal skills, interculturally independent with openness, cross-cultural sensitivity, and respect.

- Run virtual stores at domestic and international platforms, like Taobao, Amazon, Tik Tok. - Develop proposals for advertising, promoting and increasing exposure rate. - Control all orders in virtual stores through the whole process, from products displaying, pre-sale service, logistics distribution, payments to after-sales service. - Track the flow of store visitors and members, maintain customer relationship by providing good purchasing experience. REQUIREMENTS: - At least 3 years of experience in the field. - Good at communication and collaboration in teamwork, planning and delivery of program. - Fluent in English and Mandarin. - College degree or above, CET-6 or above.

The Supplier Chain manager will be based in Su Zhou industrial park, this position will report directly to VP. 供应链经理将会在苏州工业园区人工智能产业园办公，直接汇报给副总。 We are looking for someone who demonstrate  Enterprising spirit  Strong willing to take challenge  Intense collaboration  Thoughtful, fast, disciplined execution  Relentless drive to win  Passion to quickly learn  Experience from start company will be prefer 我们希望候选人具备：  创业精神  有很强意愿接受新的挑战  很好的团队合作  高效执行力  不懈努力的争取完成目标  快速学习新技术  有创业经验优先 Key Responsibility  Design supplier chain strategy, from material to assembly to distribution  Manage OEM, including but not limit to business negotiation, delivery, post sales and evaluation.  Design RMA with factory and as interface with internal team.  Responsible for dedicated parts procurement  As NPI leader, take lead from engineering to mass production  Sourcing parts per engineering request  Responsible for cost reduction and on time delivery, quality  Regular assess key suppliers and secure supplier chain sustainability.  Manage warehouse and internal ERP system, secure warehouse data accuracy!  Responsible for shipping goods to domestic and international customers  Regular communicate with internal sales team and manage inventory.  Other tasks assigned by supervisor 您的主要职责  根据公司发展，规划供应链战略，从上游零部件到制造加工到物流发货  管理量产OEM，包括但不限于商务谈判，质量管理，产品交付和售后，供应商评审  与工厂制定RMA流程，负责产品的RMA管理工作  采购：负责研发选定的物料的直接采购工作  作为新产品开发的NPI负责人，协调主导从研发到量产过程  为新产品开发寻找对应的供应链资源  负责量产产品的降本，交付和质量  定期审核关键供应商，保证供应链稳定  管理仓储和ERP系统，保证ERP数据准确  负责国内国外客户发货  定期与销售沟通销售预测，管理库存水平  其他主管分配的任务 Requirement  BS or MS in Computer Science, Information Technology, Information Systems Engineering, Business Information Systems or related field, MBA is a plus  More than 5 years’ supplier chain management  Rich experience in OEM management  Professional in procurement, logistic, sourcing, supplier management and international logistic design  Strong expertise in electronic product manufacturing  English communication ability  Excellent organization and planning skills  Proven ability to solve the complicated issues  Proven strong business negotiation ability  Strong relationship management skills & communication skill 资质要求  计算机类本科以上学历, MBA学历优先  有过5年以上供应链管理经验  丰富的OEM管理经验  专业的采购，物流，供应商管理和全球物流管理经验  专业的电子产品经验  较好的英语沟通能力  优秀的组织和计划能力  具备解决复杂问题的能力  很强的商务谈判能力  具有很强的关系管理能力和沟通能力

岗位职责： ●通过支持服务和服务，使SaaS业务部门成功执行其战略 项目部署、流程改进和战略举措 ●实施任何将改善我们的客户/客户支持运营的举措 工作流程 ●识别支持工具痛点和机会，以改善多个业务 ●根据客户满意度确保项目的成功交付和测量 指标和更广泛的业务 ●与多个利益攸关方密切合作，制定和优先考虑全面、 数据驱动的技术/工具请求并在项目生命周期中支持团队 ●与项目、产品和技术团队建立富有成效的工作关系。 Job Responsibilities: ● Enable SaaS Business Unit to successfully execute its strategy by supporting service and project deployment,, process improvements and strategic initiatives ● Implement any initiatives that will improve our client/customer support operations and workflows ● Identify support tooling pain points and opportunities to improve business across multiple teams and functions: operational, technical and frontline members ● Ensure successful project delivery and measurement in accordance to customer satisfaction metrics and the wider business ● Partner closely with multiple stakeholders in developing and prioritising comprehensive data-driven technology/tooling requests and support the team through project life cycle ● Build productive working relationships with project, product and technical team. 基本要求： ●有项目管理经验，管理所有相关利益相关者 ●学士学位，或之前管理开发人员和项目的经验 ●1或2年以下工作经验：软件工程、系统工程、 支持、解决方案工程以及项目/项目管理经验 使用技术解决方案交付业务价值的良好记录 ●具有多种需求分析技术/方法的经验，并具有领先的 跨多个时区和功能的跨职能工作 ●展示快速适应、学习新技能和“脚踏实地”的能力 ●强大的分析和技术思维，以及强大的组织和关系 管理技能。 ●熟练的口头和书面沟通，影响和解决问题的能力 ●足智多谋，以行动为导向，能够独立完成工作并克服困难 通过创造性地解决问题来解决障碍 ●通过与客户的有效沟通，提供卓越的客户服务 英文和中文，包括书面和口头。 **技能和知识： ●有金融机构/加密货币行业或软件/IT工作经验 解决方案和服务公司 ●能够立即/两周内开始 ●英语和汉语的语言能力 ●项目管理资格/认证优先 ●有与客户合作的经验，了解他们的问题并管理他们的 期望，参与项目管理 ●优秀的面向客户的技能和出色的书面和口头沟通技巧 ●以积极的态度向应届毕业生开放；愿意学习和成长。 Basic requirements: ● Prior experience with Project Management, managing all relevant stakeholders ● Bachelor’s Degree, or prior experience managing developers and projects ● 1 or 2 years experience in one of the following: software engineering, systems engineering, support, solution engineering in addition to project/program management experience with a demonstrated track record of delivering business value using technology solutions ● Experience in multiple requirement analysis techniques/methodologies, and leading cross-functional efforts across multiple time zones and functions ● Demonstrate ability to quickly adapt, learn new skill sets and "hit the ground running" ● Strong analytical and technical mindset, as well as strong organisational and relationship management skills. ● Proficient verbal and written communication, influencing and problem-solving skills ● Resourceful, action-orientated with the ability to get things done independently and overcome obstacles by developing creative solutions to problems ● Provide excellent customer service by effectively communicating with customers in both English and Chinese, both written and verbal. Preferred skills & knowledge: ● Prior experience working at a financial institution/Cryptocurrency industry or software/IT solutions and services company ● Able to start immediately/within two weeks ● Language proficiency in English and Chinese ● Project Management qualifications/certifications is a plus ● Experience working with customers, understanding their issues and managing their expectations, being involved in project management ● Excellent client-facing skills and excellent written and verbal communication skills ● Open to fresh graduates with a positive attitude; the willingness to learn and grow

Responsibilities 1.Work closely with ***** regulators to drive license applications; 2.Accountability by delegation for a given functional or geographical scope to ensure core compliance program elements are implemented, continuously improved, and delivered with excellence; 3.Compliance risk assessment & management; 4.Responsible for enhancing the company's external influence. Requirements 1.Bachelor's degree in Law or Business (or related subjects); 2.Experience in compliance, law, especially in license applications; 3.Proficient in English and another language. Being able to speak Mandarin is a plus; 4.Be a great listener and have strong influencing and negotiation skills; 5.Able to roll up the sleeves to drive the implementation of agile and pragmatic solutions, and naturally communicate effectively and concisely; 6.Enjoy working in a team with a wide variety of company personnel dealing with a range of matters; 7.Be able to flourish in a dynamic and high energy environment; 8.Passionate about your contribution to the business and enjoy relationship building.

岗位职责： 1. Manage Customer Service and support Contact center operation 2. Provide feedback & coaching to Team Manager 3. Provide Improvements Action Plans and reports Identify strengths and weakness to help operational and professional development 4. Assure compliance of metrics & procedures 5. Present monthly operational reports 6. Communicate policies & procedures to Team Managers to ensure performance results 7. Partner with individuals or organizations to increase the satisfaction of our customers 8. Proactively take the ownership of the project, consider benefits to project/company and add value to the project and make contribution 9. Be accountable to any tasks assigned by client and by company 10. Apply strategic thinking to focus on the results and goals to achieve with end Customers 岗位要求 -Fluency in English both oral and written -Bachelor degree or above in Computer Science or Management related or equivalent professional -At least 5 years of supervisor or team leadership experience in customer or tech support industry -Strong in following skillsets: 1. Service / Soft skill communication 2. Presentation 3. Planning, Resource Organizing, Data Analyzing 4. Customer Orientation & Relationship Management 5. Internal cooperation and coordinationCertificate COPC certification is a plus

The Company You'll Join You will join a company driven by the purpose of making health insurance more human. We are a leading Asian Health InsurTech uniquely tackling 4 major health insurance pain points: Gap in customer engagement and health services Lack of differentiated insurance products that are not customer-centric Dependency on traditional sales channel; being unequipped to tap into the future of customer relationship Limited digital capabilities and integration challenges with ecosystem partners Responsibilities Responsible for the construction, deployment and maintenance of production, testing, and other environments. Cooperate with the R&D and testing teams for application deployment; Agree with automated operation and maintenance, and improve the efficiency of operation and maintenance through management tools and automated scripts; Setup security monitoring and alter plan to deal with production issues; Explore and research new operation and maintenance technology directions; Able to support company on security due diligence process; Documentation capability is a must. Requirements Bachelor degree or above; More than 3 years of k8s, helm or Docker Containers Cloud operation and maintenance experience; At least 5 years of public cloud (AWS, AliCloud, etc) operation and maintenance experience; Familiar with virtualization platforms, such as ESXI, PVE, KVM, etc.; Familiar with the operation and maintenance scripting language, and have a good habit of writing scripts; Master the maintenance and management of middleware commonly used on the Internet, such as redis, mysql, kafka, postgresql, cassandra, es, nginx, haproxy, etc.; Familiar with monitoring systems, such as Zabbix, Grafana, etc.; Familiar with log systems, such as ELK/EFK, Graylog, etc.; Like DevOps culture, and would like to work under this culture Have good communication and coordination skills, strong teamwork spirit, and excellent execution skills; Have a strong ability to analyze and solve problems, and can propose solutions according to the problems when they are discovered (including performance bottlenecks, configuration optimization, operating environment, etc.); Familiar with TCP/IP, HTTP and other protocols, have good knowledge of network, data transmission, security, computer architecture; Excellent written and spoken English and Chinese skills; Keywords Communication Automation Container Kubernetes Security AWS