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此岗位需要掌握札实的Java基础编程知识,如数据结构、线程模型、设计模式、网络编程等。有浓厚兴趣想从事金融交易领域,特别是想深入了解低延时交易相关系统,如订单管理系统、撮合引擎等。 注意:如已离开一线开发工作、抗拒写代码或对技术缺乏热情的不建议应聘。 工作内容: 1. 负责完成设计、实现(Java17)、单元测试(JUNIT)等技术工作,保证输出质量,而我们的系统包括但不限于撮合引擎(Matching Engine)、行情消息处理系统(Feed Handler)、订单管理系统(Order Management System)、智能订单路由(Smart Order Routing)、定价模型(Pricing Engine)、交易网关(Trading Gateway)、行情网关(Market Data Port)、交易所模拟器(Exchange Simulator)等; 2. 根据性能要求及代码规范输出高质量代码; 3. 输出技术相关文档或技术图(如流程图、类图、时序图等) 4. 协助缺陷修复、系统优化、技术调研验证等工作。 工作要求: 1. 本科或以上学历,计算机/信息技术相关专业,7年以上Java后端开发工作经验,更高经验者以高级工程师待遇聘请; 2. 熟悉Java17优先,对Java基础体系(包括JVM,线程、NIO、网络、Spring生态链、微服务等)有深入的理解和实践经验; 3. 了解一般网络协议,如TCP/IP、HTTP、Websocket协议,有网络编程经验优先; 4. 精通Linux操作系统的操作; 5. 了解J2EE开发体系,掌握JSP、Servlet、EJB、JMS、JSF等协议的工作原理; 6. 了解Tomcat、WebSphere、Weblogic、JBoss等上述Web应用服务器中的至少一种,并理解其工作原理和拥有相关开发经验; 7. 了解分布式缓存、消息中间件、RPC框架、负载均衡等等设计原理及实现方式; 8. 了解Java常用框架如spring、springboot,对源码有一定的了解; 9. 熟练使用Intellij、gradle、maven等开发工具及开发环境搭建; 10. 具备数据库技能,包括关系型数据库和非关系型数据库; 11. 熟悉源代码控制工具,如Git、SourceTree、TortoiseGit; 12. 熟练使用JUnit的经验; 13. 具备有良好的沟通能力和问题挖掘、分析解决能力; 14. 具有良好的责任心、学习能力、团队合作能力,能适应高强度的工作。 公司文化 偏平化架构、人性化管理、目标导向、数据驱动、实事求是 欢迎有以下特质的伙伴们加入: 1. 热爱编程及研究技术,喜欢寻根究底了解技术背后的原理; 2. 能够坚持自我驱动不断学习,勇于面对复杂项目或系统,愿意接受挑战; 3. 喜欢开放的工作环境,喜欢通过理性沟通解决问题; 4. 对金融交易系统有浓厚兴趣或想深耕金融交易领域。 团队福利: 1. 每年根据公司业绩及工作表现发放年终奖; 2. 每年根据工作表现进行薪酬调整; 3. 如表现杰出可申请到香港总部或海外分部任职(如申请专才计划等); 4. 弹性上班时间、双休、带薪年假、五险一金、定期团建、节日礼品等。
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「LeetCode 中国团队急招 全栈设计师」 LeetCode 全球极客挚爱的技术成长平台,覆盖全球数百万极客用户,专注于解决程序员专业技术职业化问题,赋能企业技术招聘与程序员能力培养,致力于成为技术人才与企业之间的技能匹配桥梁。LeetCode 拥有专业的技术,权威的评估标准,已获得硅谷互联网企业的广泛认可。 W3 r 1337c0d3. j01N u2 R19H7 N0w! 力扣见证每一 Bit 成长 「你将获得」 - 假期:全额交金 + 法定假期 + 福利假期 + 10 天全薪病假 - 薪资:试用期不打折 + 年终奖金最高可达 18 薪 + 每年两次调薪窗口 - 平台:不卷的工作节奏 + 稳定且有挑战的工作内容 - 机制:弹性工作时间 + 不打卡 - 福利:每日餐补 + 免费且充足的零食饮料 + 每周五 Demo day 共享奶茶 - 健康:年度体检 + 补充医疗保险 - 环境:MacBook + 两台显示器 + 人体工学椅 + 升降桌 - 礼物:节假日福利 + 团建基金 + 力扣专属周边(T 恤、文化衫等) - 落户:高新企业上海落户优势 - Talent exchange:跨国交流机会 「你即将承担」 1. 负责全球最大在线编程平台 LeetCode 网站、App UI、UX 和视觉设计 2. 参与产品设计到上线的完整迭代流程 3. 洞悉用户的视觉设计,为用户传递品牌价值 4. 参与 Design System 维护迭代,提升体验一致性及工程化 5. 探索用户需求,持续优化产品使用体验,打造极致的极客产品 「希望你是」 1. 本科及以上学历,从事 UI & UX 工作 3 年以上,具备英语沟通和协作能力 2. 熟练使用 Figma / Framer / Sketch 等常用设计工具 3. 有 Web / App 产品界面设计经验,对 H5 / React / UIKit / SwiftUI / OS 界面实现原理有一定概念 4. 了解 Design System 设计生产中的作用,熟悉 Human Interface Guidelines 5. 具有同理心,从用户角度出发,优化设计提升产品体验 6. 有美学 sense,和闭环能力,有落地完整项目主视觉到 UI & UX 的经验 7. 好奇心、调研能力强,对 Design in General 有热情,对市面上各类小众产品有体验和研究 8. 善于沟通表达,以帮助他人理解你的设计决策,和工程师团队有成功的合作经验 9. 极客匠心、视野开放,掌握极简设计的把控力,了解未来设计趋势 「期待你的更多亮点」 1. 有动效、3D 等其他设计能力 2. 使用过一到两款 AIGC 工具 3. 对科技、Develop 有经验或兴趣 4. 有海外留学或工作经验且期间参与过设计
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工作职责 1. 通过电话、聊天、电子邮件等与用户交流——提供远程协助; 2. 解决无法远程解决的问题,与用户、供应商、工程师和更高级别的IT支持一起工作; 3. 研究在原有知识库中不存在的知识点,在知识库中提供文档解决方案; 4. 解决复杂的硬件、软件和应用程序问题,监控系统和警报,排除故障,并在适当的时候升级; 5. 新建/解锁用户账户和访问权限; 6. 协助用户处理硬件/软件的采购需求; 7. Cisco IP phone和call center的用户支持和管理:包括新增/修改电话,电话移机等; 8. 记录并跟踪所有事件/请求,归档和维护指定的文档与知识库; 9. 跟踪和维护资产数据,协助报告和审计; 10.遵循程序指导原则,确保一致性和卓越的服务交付。 任职要求 1.大专以上学历 2.1年以上Helpdesk经验 3.熟悉windows操作系统, 熟悉Office软件操作,熟悉AD域控以及Exchange基础操作 4.能简单英语口语 5.专业技术: 熟悉路由交换,了解Cisco网络设备设置,了解各类网络协议和服务 6.证书或其它: 获得RHCE,MCSE,CCNA等相关厂商认证证书优先 福利待遇: 1. 稳定的工资收入,每月准时发放工资,合规缴纳五险一金;(入职即缴付社保) 2. 每月400元餐补和300元交通补贴;过节费1800元/年; 3. 公司购买额外商业补充医疗保险和子女医疗保险(医保内看病一定数额可报销); 4. 每月730元额度公司产品福利; 5. 试用期后每年10天带薪年假(随工作年限递增)及10天带薪病假; 6. 每年一次公司组织免费体检和国内旅游,每季度团队活动及聚餐; 7. 提供各类培训机会和职业发展平台; 8. 生日、婚育关怀礼金; ******薪资为缴付社保前的数字******
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工作职责: 1. 负责电脑服务器和应用程式设置,测试和生产环境的配置和安装; 2. 执行故障排除和增强客户的系统。 工作要求: 1.电脑相关专科毕业; 2.至少1年或以上支援LAN/WAN/无网网络等网络环境; 3. 具备设置及调配 MS Windows Server,Active Directory,Exchange and VMware 的经验优先; 4. 具备IT行业专业认证如 CCNA/CCNP/HCIA/HCIP/VCP/MCSE等优先; 5. 能独立行事,于压力下完成工作; 6. 中英文水平良好。
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You will • Define all functional and performance related aspects (strategy, design, implementation details); as well as all necessary measures to ensure the efficient operation (low number of incidents, fast resolution in case of incidents) • Continuous learning and regular exchange with internal and external stake holders on potential technological innovations. • Work as technical lead in feature teams to ensure the implementation of agreed architecture and infrastructure. • Be an expert who bridges the business and technology, can work at Singapore 6-12 months per year. • Supports Sales department in tender solution bidding and proposal activities. • Collaboration with Sales and assist in site surveys and reports, customer meetings, presentations, preparation of technical proposals and demo to prospective customers. • Support the delivery team on system design, implementation, and commission of the projects. To be successful in the role you must have or be able to: • Professional architecture design skills and experience with cutting-edge technologies and methodologies. Manage and deliver a large-scale transformation program and project to time, cost and quality. • Knowledge of programming languages wildly used in the market such as Java, .Net, R, Python etc. • Strong consulting skills and ability to present to an audience, also on higher management level. • Leading the delivery of major project and programme activities, including business process design, application modernization or transformation, testing and end user training involving multiple cross functional stakeholders utilizing agile delivery methodology. • Ensuring the consistent delivery of excellent, high-quality work products by NCS teams. • Acting as a subject matter resource in one or more areas, leveraging knowledge and experience to contribute to solution and shaping services for clients. • Leading presentations and proposals for medium to high complex project and programme activities and providing subject matter insight in relevant areas. • Driving improvements by taking responsibility for engagement / account level Quality & Risk Management (QRM) initiatives, ensuring that project teams understand and comply with NCS Q&RM requirements. Qualifications: • Bachelor’s or higher degree in computer science, engineering or similar • Excellent oral and written communication skills. • At least five years high proficiency in application designing; including overall blueprint design, low level design, performance tuning, technical issue solution.
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公司介绍: Capstone Group is a global blockchain consulting company that provides full stack project incubation, global PR/marketing, global community management, market making, and exchange listing advisory. Capstone's team spans in 4 key locations: China, US, UK, and Korea. Capstone has provided advisory and incubation services to 60+ clients globally, including multiple well-known top tier projects 工作内容: 1. 综合管理区块链项目的市场推广方案、进度和执行工作 2. 参与区块链项目的市场策划、社群营销和战略制定、执行和管理 3. 对接客户需求,及时反馈客户提出的问题,汇报项目进度,呈现项目推进成果 4. 目标拆解,任务分配,团队协调,确保各部门保质保量完成相关工作 5. 把控项目整体进度,抓住关键时间节点,保证预期目标达成 6. 区块链相关文章编辑和撰写 工作地点: 远程办公 任务要求: 必须要求: 在工作场景中的听说读写英文能力接近母语水平 对区块链行业有一定的热情和理解 可选要求: 1. 2年以上市场、PR、运营、商务相关工作经验,互联网和区块链行业优先,有过咨询工作经验的优先 3. 有较强的沟通和表达能力,时间管理能力;逻辑清晰,做事有条理;有项目管理经验者优先。 4. 有较强的理解能力和适应能力,能够灵活应对突发状况。 5. 有较强文字能力,或有一定的区块链行业媒体关系和行业资源优先。 特别说明: 1. 该职位可以获得和**海内外区块链公司高管直接工作的机会 2. 该职位可以接触到区块链行业的各个细分职能 3. 该职位直接工作的的同事均来自于美国,中国,韩国**学校和一线公司
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工作职责: 1、保障IT基础服务稳定性,负责数据中心、办公网络的日常维护,处理突发故障。 2、负责公司网络架构的规划部署与运维管理,保障网络运行稳定,不断优化公司网络架构。 3、运维和优化监控告警平台,提升基础服务的可用性。 4、负责虚拟化平台、公有云的运维和优化。 5、负责跨地域AD系统、组策略的管理和优化,擅长基于Powershell的批量化和自动化运维。 6、负责Exchange混合部署下的邮件系统运维、补丁升级和优化,自动化运维脚本编写和维护。 任职资格: 1、计算机技术相关专业本科(***)及以上学历。 2、3年以上大中型企业基础架构和数据中心运维管理经验。 3、具有高度的责任心,能适应应急故障响应要求,抗压性强,具备丰富全面的排障经验。 4、精通VMWare、Hyper-V、KVM等虚拟化技术的部署和运维。 5、熟悉容器化的部署和运维,熟悉Docker、Docker-compose、Kubernetes等。 6、熟悉公有云的架构设计和部署运维。 7、具备丰富的网络领域知识,对SDN等新型网络架构有深入理解。 8、熟悉至少一种监控和告警系统。 9、具有扎实的操作系统基础,熟悉Linux环境下的开源技术栈的部署和运维。 10、熟悉微软域控、Exchange邮件等系统的运维优化工作。 11、熟练使用至少一种IaC工具。 12、具有VCP、CKA、CCIE、HCIE认证优先。
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不加班,双休,0销售,0应酬,不打电话 每周至少到岗三天,英语一定要好(优先考虑英语、金融等相关专业25届同学) 接受0风控经验 具体JD如下 1.Job Tasks and Responsibilities: Reporting to both Head of Treasury and Compliance Director of Sales and Trading, you will be a part of a dynamic and motivated team standing ready to make a market for FX spot, forward and derivatives contracts, write compliance reports and analyse trading data. The role of Risk Intern/Graduate will require you to: Daily Tasks and Responsibilities: (1) Assist with the team on daily payment from compliance side, help verifying and screening beneficiaries. (2) Assist with the team on daily trade entries into treasury systems and CAPAY (3) Assist the development team to further build automation on FX derivatives market making process within CAPAY system (4)Run daily reports, including cash reports, position reports, and risk reports upon requests (5) Work closely with other internal stakeholders, including settlement for trade confirmations and trade reconciliation and accounting team on past cash settlement 2. About you: (1) You are highly motivated and passionate for Global Financial Market (2) You have outstanding level of English communication skill (3) You handle stress and pressure well (4) You thrive in a high paced working environment and know how to prioritise your work (5) You either have some coding skills or demonstrate you are in the process of learn the skill (6) You are a fast learner and has the capabilities to solve issues independently, we assess this via looking into your academic results 3.Background and Growth Plan: Corporate Alliance group, with three major brands (currently), CAFX, CAPAY and CAFIN, is a fast-growing global Fintech company, who aims to provide efficient, inexpensive one stop embedded financial services to SMEs, Corporate and other institutional clients. These services include FX Payments and Global Collection, FX leveraged trading and risk management solutions, and Trade Finance services. Corporate Alliance group currently have offices in Sydney, Melbourne, Auckland, Hong Kong and we are currently looking to expand into Singapore, Amsterdam and Vancouver. This role will provide work and services to two subsidiaries of Corporate Alliance family, CAFX Australia holds Australian Financial Service License 523351, CAFX New Zealand with Financial Services Provider (FSP) number 1002179, and CAPAY HK with Licence for operating money service (MSO) number 23-10-03117. Our licences permit us to provide market making services to wholesale clients in Australia and New Zealand on both foreign exchange contracts and derivatives. 4. What you can get Cultural Diversity: Interact with colleagues from various backgrounds, fostering an inclusive and enriching workplace culture. Embrace different perspectives and broaden your horizons. Language Proficiency: Enhance your English language skills by working in an all-English environment. Improve your communication abilities and build strong professional relationships. International Exposure: Immerse yourself in a global business environment, collaborating with professionals from different countries. Gain insights into international markets and expand your professional network. Financial Insights: Develop a deeper understanding of the finance industry through hands-on experience and exposure to various financial processes, products, and trends. Professional Growth: Take advantage of opportunities for career advancement and skill development. We provide resources and support to help you reach your full potential.
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Senior Software Engineer, Backend
[上海·打浦桥] 2024-02-0140k-65k·15薪 经验5-10年 / 本科科技金融 / D轮及以上 / 500-2000人[The Opportunity] Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world’s most powerful payments and banking infrastructures, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform. Established in 2015 in Melbourne, our purpose is to connect entrepreneurs, business builders, makers, and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America. [Responsibilities] - Use Java 8 / Kotlin as the programming language, and cooperate with the senior technical team to develop the company's payment products and transaction systems; - Based on the company's microservice framework, independently complete the design and development of components; - Try new technologies and put forward architectural suggestions; - Coach newcomers to develop good software engineering knowledge and coding standard awareness. [Qualifications] - More than 8 years of Core Java development, more than 5 years of experience in Internet application / large financial system/e-commerce platform development; - More than one year of experience in payment platform development; - Bachelor's degree in computer science and related majors; - Proficient in Java 8, familiar with Java multi-threading, high concurrency, IO / NIO, network communication, etc .; - Familiar with commonly used design patterns, with experience in the design and development of large-scale distributed, high concurrency, high load, high availability systems; - Master various common server technologies, which can optimize service response and data query, ensure various service quality, and solve the problems of high concurrency and high availability; - Familiar with Spring / Spring Boot; - Familiar with HTTP, TCP / IP protocol, and REST specifications; - Master Gradle / Maven and other build tools; - Familiar with the use of Docker cluster; - Familiar with JSON & XML. [Bonus] - International clearing and settlement / foreign exchange transactions; - Fluent in English; - Cassandra / Redis / NoSQL / Hadoop; - Kotlin / Scala / Python / Golang / R; - Docker Swarm / Kubernetes; -JavaScript / Angular / React / CSS3; - Aliyun Cloud / AWS. At Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. You’ll be offered a competitive salary and we also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organize regular team-building events, encourage flexible/remote working and give our people the freedom to be creative. Airwallex is proud to be an equal-opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence, and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to the specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. -
工作职责 1. 负责公司全球IT应用系统技术支持和运维管理工作,包括:可用性、合规性、安全性、架构规划、容量规划等; 2. 根据管理规范和业务需求,制定AD、DNS、Exchange邮件系统、文件、打印等IT应用系统相关的流程和策略文档; 3. 完成所负责系统配置,资源分配,故障处理,监控设置,备份方案及故障演练等; 4. 支持一二线IT服务团队对用户复杂需求及疑难杂陈进行处理,通过DevOps对用户体验做持续优化; 5. 与技术其它团队协同,完成对新技术的研究测试,并主导相应的IT应用系统技术升级。 任职资格 1.***高校本科以上学历,计算机或相关专业; 2.5年以上大型互联网公司或跨国企业(5000人+)IT系统的技术架构或建设交付相关经验,具有海外工作经验或在微软工作者更佳; 3.熟悉Windows/Linux OS及 TCP/IP、HTTP、DNS、LDAP等协议,以及IT应用安全攻防等技术,具有实际相关系统运维操作经验; 4.熟悉AD、DNS、Exchange邮件系统、文件、打印,并在一个或多个技术领域精通,且具备这些系统的DevOps能力; 5.熟悉M365或O365,有实际的部署和运维经验更佳; 5.有高度的责任心、独立工作的能力,并具备较强的分析、判断和解决问题的能力; 6.要求良好的文档写作能力、学习能力和英文读写能力,能用英语进行日常沟通交流; 7.有良好的沟通能力,服务意识,富有团队合作精神,乐于接受挑战。
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不加班,双休,0销售,0应酬,不打电话 可转正 有一定期权背景知识 可接受0风控经验 具体JD如下 1.Job Tasks and Responsibilities: Reporting to both Head of Treasury and Compliance Director of Sales and Trading, you will be a part of a dynamic and motivated team standing ready to make a market for FX spot, forward and derivatives contracts, write compliance reports and analyse trading data. The role of Risk Intern/Graduate will require you to: Daily Tasks and Responsibilities: (1) Support FX spot, forward and all FX derivatives to the Corporate Alliance sales teams and external other FX brokers across the world, including Auckland, Sydney/Melbourne, Hong Kong/Singapore and potentially Amsterdam/Vancouver (night desk) (2) Achieve assigned daily dynamic delta hedging goals within the prescribed risk framework (3) Assist with the team on daily trade entries into treasury systems and CAPAY (4) Assist with the team on daily payment from compliance side, help verifying and screening beneficiaries. (4) Run daily reports, including cash reports, position reports, and risk reports upon requests (5) Assist the development team to further build automation on FX derivatives market making process within CAPAY system (6) Work closely with other internal stakeholders, including settlement for trade confirmations and trade reconciliation and accounting team on past cash settlement 2. About you: (1) You are highly motivated and passionate for Global Financial Market (2) You have outstanding level of English communication skill (3) You handle stress and pressure well (4) You thrive in a high paced working environment and know how to prioritise your work (5) You either have some coding skills or demonstrate you are in the process of learn the skill (6) You are a fast learner and has the capabilities to solve issues independently, we assess this via looking into your academic results 3.Background and Growth Plan: Corporate Alliance group, with three major brands (currently), CAFX, CAPAY and CAFIN, is a fast-growing global Fintech company, who aims to provide efficient, inexpensive one stop embedded financial services to SMEs, Corporate and other institutional clients. These services include FX Payments and Global Collection, FX leveraged trading and risk management solutions, and Trade Finance services. Corporate Alliance group currently have offices in Sydney, Melbourne, Auckland, Hong Kong and we are currently looking to expand into Singapore, Amsterdam and Vancouver. This role will provide work and services to two subsidiaries of Corporate Alliance family, CAFX Australia holds Australian Financial Service License 523351, CAFX New Zealand with Financial Services Provider (FSP) number 1002179, and CAPAY HK with Licence for operating money service (MSO) number 23-10-03117. Our licences permit us to provide market making services to wholesale clients in Australia and New Zealand on both foreign exchange contracts and derivatives. 4. What you can get Cultural Diversity: Interact with colleagues from various backgrounds, fostering an inclusive and enriching workplace culture. Embrace different perspectives and broaden your horizons. Language Proficiency: Enhance your English language skills by working in an all-English environment. Improve your communication abilities and build strong professional relationships. International Exposure: Immerse yourself in a global business environment, collaborating with professionals from different countries. Gain insights into international markets and expand your professional network. Financial Insights: Develop a deeper understanding of the finance industry through hands-on experience and exposure to various financial processes, products, and trends. Professional Growth: Take advantage of opportunities for career advancement and skill development. We provide resources and support to help you reach your full potential.
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岗位职责:1、讲授网络工程及网络安全课程,并组织学生完成项目实战; 2、备课、制作相关教案、项目案例; 3、解决学员提出的技术疑问 。 任职要求:基本要求: 1、24周岁以上,**本科及以上学历,大专学历需要具备3年以上相关技术岗位经验或教学经验。 2、专业技术能力达到教学产品要求 3、有良好的语言组织和表达能力 4、工作有韧性,能够承受高强度的工作压力 5、具有良好的团队合作精神 6、教学周期内不能任意离职 7、技术要求:熟悉windows server,linux操作系统;熟悉Windows应用服务器(比如:Windows域、EXCHANGE等)的安装、配置和使用;熟悉Windows攻防技术及部署方案;熟悉网络设备和网络知识,了解tcp/ip协议
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Who we are? Hero Entertainment's ten development studios create mobile games that engage over 400 million registered users. From Crisis Action series, We Dance, We Race, King of Warship, Utopia: Origin, Art of War: Red Tide and NBA LIVE to bold new genres. By integrating its powerful operating system, marketing edge and innovative technology, Hero Entertainment has established a progressive development practice with broad agency distribution and research resources. Its CEO is the youngest on the China stock exchange, and the culture is equally fresh, modern and ambitious. Where you would come in... As a member of our Overseas Group, you'll be part of an international games operation business that empowers our overseas studios and marketing teams to integrate *****ization and internationalization processes into game development. This global initiative is vested in enhancing and guarding the player experience. You will help ensure our services, products and content are delivered to the highest standards worldwide. Job description - Specify *****ized operation strategies according to the characteristics of *****ized users, and plan community and in-game activities based on user characteristics. - Maintain communities in Native-English speaking countries, communicating with users, and assisting in solving ***** players' problems. - Provide support for the development and operation of the game through user feedback. - Using efficient communication skills, interface with outsourced translation, and maintain the quality and progress of translation in Chinese or English. Required qualifications - Native or bilingual proficiency in English. - Proficiency in Chinese is a plus. - Living experience in Brazil, Thailand, Indonesia is a plus. Desired qualifications - Have a wealth of gaming experience, preferably two years of mobile gaming experience, and demonstrate a commercial understanding and analysis of the games played - Experience in mobile game operation Hero Entertainment is an Equal Opportunity Employer. All qualified applicants will be considered equally for employment opportunities regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
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项目描述: Office 365 Technical Support team负责微软Office365产品相关的售后技术问题。涉及包括Exchange Online, SharePoint Online, OneDrive For Business, Teams等产品。主要面向微软全球企业级客户提供英语、普通话的相关技术支持。 岗位职责: 1. 处理企业用户关于Office 365相关的售后服务问题,面向部分亚太地区国家提供英语、普通话的技术支持; 2. 解决问题之后,保持与客户间的沟通交流,提升客户体验满意度,顺利结束服务请求; 3. 对于不在支持范围内的问题类型,升级到相关部门或指导客户去正确的渠道获得帮助; 任职要求: 1.必备语言能力:流利的英文,可以同客户无障碍沟通; 2.其他能力: (1)沟通应变能力强,能承受较大压力; (2)熟悉微软技术及产品优先考虑; (3)熟练的英语口语以及书写能力,可与国外客户无障碍交流; (4)面对压力时能够耐心地与客户沟通,了解客户真实需求; (5)沟通能力强,能独立解决电话或书面上的问题,包括咨询、处理投诉等; (6)遵守工作流程并可以按照工作手册指导客户; (7)对所支持的产品以及相应技术有广泛了解,时刻保持更新意识; (8)具备较强的学习能力和服务意识,良好的协调能力及责任心;
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项目描述: Office 365 Technical Support team负责微软Office365产品相关的售后技术问题。涉及包括Exchange Online, SharePoint Online, OneDrive For Business, Teams等产品。主要面向微软全球企业级客户提供英语、普通话的相关技术支持。 岗位职责: 1. 处理企业用户关于Office 365相关的售后服务问题,面向部分亚太地区国家提供英语、普通话的技术支持; 2. 解决问题之后,保持与客户间的沟通交流,提升客户体验满意度,顺利结束服务请求; 3. 对于不在支持范围内的问题类型,升级到相关部门或指导客户去正确的渠道获得帮助; 任职要求: 1.必备语言能力:流利的英文,可以同客户无障碍沟通; 2.其他能力: (1)沟通应变能力强,能承受较大压力; (2)熟悉微软技术及产品优先考虑; (3)熟练的英语口语以及书写能力,可与国外客户无障碍交流; (4)面对压力时能够耐心地与客户沟通,了解客户真实需求; (5)沟通能力强,能独立解决电话或书面上的问题,包括咨询、处理投诉等; (6)遵守工作流程并可以按照工作手册指导客户; (7)对所支持的产品以及相应技术有广泛了解,时刻保持更新意识; (8)具备较强的学习能力和服务意识,良好的协调能力及责任心;


