Job Summary: We are seeking a proactive and customer-focused Hotline Services Associate to join our Depository & Participant Services team (based in Shenzhen office). This role is pivotal in delivering high-quality support to participants across the cash and derivatives markets. The successful candidate will be responsible for managing inbound enquiries phone and email inquiries with professionalism and empathy, addressing complaints and dissatisfactions promptly, and liaising with other departments to resolve daily operational issues efficiently. Key Responsibilities include: • Provide prompt and professional phone and email support to participants in the cash and derivatives markets, ensuring accurate and courteous handling of all enquiries. • Address participant complaints and service dissatisfaction with empathy and efficiency, ensuring timely resolution and maintaining high service standards. • Liaise with internal departments to resolve daily operational issues. Refer suggestions and complaints to relevant teams for follow-up actions and ensure feedback loops are maintained. • Handle requests related to security voice file maintenance and broadcast messaging. Ensure the accuracy of source information and monitor timely updates to records. • Proactively identify opportunities to enhance service delivery and operational efficiency. Lead or support initiatives to implement process improvements. • Facilitate internal and external training sessions on services, operational procedures, or new product offerings to ensure stakeholder understanding and readiness. • Undertake additional tasks and projects assigned by the supervisor, contributing to team goals and organizational priorities. Job Requirements: • University degree in Finance, Business Administration, Economics or related disciplines • Knowledge of clearing / settlement / nominees / custodial operations in Securities markets • At least 3 years’ relevant experience in securities firms or well-established financial institutions • AVP is minimum 8 years of relevant experience in financial services, with at least 3 years in a supervisory or managerial capacity. • Proactive, flexible, innovative, ability to multi-task and work under pressure • Good Team player with excellent communication, interpersonal and analytical skills • Curiosity to look beyond face value, seeks to understand the rationale behind issues and translate insights into actionable recommendations • Conversant PC skills including MS Word / Excel / PowerPoint / Access / SharePoint • Proficiency in Macros and VBA is an advantage • Good command of written and spoken English, Mandarin and Cantonese

Company Overview ●Tokyo-based speech/music software developer Dreamtonics is rapidly expanding its R&D team to refine and expand its inventory of industry-leading professional voice and vocal creation softwares and plugins. ●Work Location: Dreamtonics products serve an international audience and Dreamtonics is building a multilingual team of engineers. We are open to hiring globally and our primary working language is English. Relocation to Tokyo is preferred but remote working can be negotiated. Overall Requirements ●Strong problem solving skills, and ability to solve problems on one’s own. ●Good writing skills. ●Experience working with teams. ●Some music production/musical instrument experience would be preferred. ●English proficiency (enough to handle video calls) is strongly preferred. Although, we do have members who can keep up with the rest of the team using translators. It depends on the candidate’s communication skills. Required Qualifications *3+ years of hands-on experience in C++ desktop application development. *Familiarity with audio frameworks (e.g., JUCE) and interfaces (e.g., VST3). *Proven experience with multi-threaded programming. *Strong English communication skills, with the ability to actively participate in and contribute to technical meetings. *Aged 35 or younger. Preferred Qualifications *Proficiency in Python and JavaScript. *Experience developing cross-platform applications for both macOS and Windows. *Background in audio engineering, music production, or instrumental performance. *Familiarity with audio processing workflows or music technology ecosystems.

Company Overview ●Tokyo-based speech/music software developer Dreamtonics is rapidly expanding its R&D team to refine and expand its inventory of industry-leading professional voice and vocal creation softwares and plugins. ●Work Location: Dreamtonics products serve an international audience and Dreamtonics is building a multilingual team of engineers. We are open to hiring globally and our primary working language is English. Relocation to Tokyo is preferred but remote working can be negotiated. Job Details Overall Requirements - applicable to all positions ●Strong problem solving skills, and ability to solve problems on one’s own. ●Good writing skills. ●Experience working with teams. ●Some music production/musical instrument experience would be preferred. ●English proficiency (enough to handle video calls) is strongly preferred. Although, we do have members who can keep up with the rest of the team using translators. It depends on the candidate’s communication skills. Required Qualifications *5+ years of web programming experience. *Proficiency in: Vue.js, Django, jQuery, PostgreSQL. *Experience in frontend implementation based on designs using tools like Figma. *Excellent English communication skills; ability to participate in technical meetings in English. *Aged 35 or younger. Preferred Qualifications *Experience in e-commerce platform development and payment system integration. *Experience in integrating website traffic analysis tools, conducting A/B tests and user behavior *path analysis, and optimizing websites accordingly. *Relevant network operations experience: experience with load balancing and CDN (Content *Delivery Network) configuration.

FULLY REMOTE JOB 全远程工作 As the Digital Media Manager, you will be responsible for overall account performance and budget utilization for the client, while leading the strategic planning, execution, and optimization of digital media campaigns. Collaborating with a team of digital media specialists, you will drive full-funnel campaigns across diverse digital platforms. This role requires a proven leader with a strategic and analytical mindset, expertise in backend setups, strong communication skills, and a deep understanding of paid media campaigns. The ideal candidate will excel in analyzing data and delivering impactful strategies. Responsibilities ● Proactively plan, execute, optimise and evaluate full funnel paid media campaigns with objectives that range from branding to driving user acquisition, conversion and retention across regional markets. ● Drive performance-based strategies across key platforms such as Programmatic channels, Google Ads, META Ads, and LinkedIn, ensuring campaigns align with client goals. ● Develop and quality control media proposals and plans across media channels and campaign types to achieve clients’ objectives, going above and beyond what the client wants but also identifying the “hidden client” and any client needs that may not be directly disclosed ● Be a senior voice and leadership example in leading client communication on media related WIPs, meetings, workshops and QBRs ● Take the lead in identifying and optimising campaigns through various testing and ad formats (AB Testing) ● Analyse and report media performance to client and ensure KPIs are delivered and managed accordingly, along with providing actionable insights and follow-up plans ● Ensure that the media team has a process of monitoring the media campaigns on a daily and weekly basis ● Keep up-to-date with and enforce best practises, media consumption behaviours and competitive landscape to understand where and how to best reach consumers ● Work productively cross-functionally across creative and content teams to maximise user experience for conversion and engagement ● Display a strong, strategic and commercial acumen in exploring media outside the usual performance marketing such as influencers engagement, publishing, podcasts and brand Partnerships ● Pro-active in reacting to changes in the business situation, identifying and eliminating problems whilst they are still small, thinking ahead to prevent delays in project rollouts ● Takes initiative and going above and beyond just “delivering the KPIs” About Mediatropy Mediatropy is an independent award-winning full service Digital Agency with over 70 people across offices in Singapore, Indonesia, Vietnam, Thailand, Malaysia, Philippines, Hong Kong and Shanghai. We provide full marketing service (Strategy, Creative Content, Web Development, Paid Media, Data & Analytics, SEO/SEM and Social) to a diversified clientele, specialising in anything from hospitality, F&B, education to financial services. We are passionate about cultures, work life balance, craft elevation and a strong dose of personal development.

Responsibilities： 1、Lead product marketing content development； 2、Educate other departments on current product messaging； 3、Align all product marketing copy with Connexup’s brand ideals； 4、Manage team’s product marketing campaigns； 5、Shape product marketing campaigns that target prospective customers； 6、Outline product marketing deployment timelines； 7、Craft Connexup’s product storytelling vision and voice； 8、Convert prospects into paying customers through consistent communications。 Skills and qualifications： 1、Strong written and verbal communication skills； 2、Significant product marketing and development experience； 3、Deep understanding of market trends and product lifecycles； 4、Firm grasp of ways to develop strategic product marketing campaigns； 5、Proficiency with product design techniques based on hands-on experience； 6、Extensive experience designing customer promotions。

Job Responsibilities The Product Manager is the voice of the customer for all of the different perspectives in our ecosystem. They will work with different teams across the company to identify business opportunities, design solutions, assist with building / QA / Positioning, and steward the launch of new products. You will be expected to: • Build a platform that our customers love; • Conduct and integrate user research, analysis, and stakeholder feedback into a consolidated viewpoint: in other words, to know intimately our customers; • Inform product decisions with quantitative and qualitative data on user behavior; • Be the user expert and champion; • Interact constantly with the tech team to ensure the delivery of delightful features; • Execute on initiatives from conception through implementation, and work closely with an engineering team to scope and prioritize; • Own product metrics, understand the drivers behind them, and continuously improve them; • Validate new features to ensure they align with the original designs and intentions. Your Profile It could be you if you have: • 2+ years of product management experience; • Excellent written and verbal communication skills; • Good business sense — you can identify opportunities to add value and know how to capture them; • Empathy for customers — you work hard to identify what users really need, and find acute customerproblems; • Good design sense — you know good design from bad, and can articulate improvements and their motivations; • Exceptional attention to detail, communication, relationship building, problem solving, and analytical skills; • Passion for about technology, data, and startups; • Experience prioritizing customer requirements, working with stakeholders and internal teams to define market opportunities and business plans in support of company goals; • Strong operational mindset, decisive, “get it done” mentality; • Experience conducting focus groups and user research, using best practices; • Intellectual curiosity, self-motivated work ethics, ability to learn fast, and a strong bias for action.

Job Description： 1, Responsible for cultivating and managing the VIP or selected customer group assigned by the company to ensure that customers have an excellent overall after-sales experience. 2. Regularly provide analysis reports of after-sales service quality. As a result, they become their trusted advisor through regular contact, understand customer needs and pain points, predict demand trends and be their voice, and provide relevant information to internal teams to ensure correct deployment, solve their actual needs, etc. 3. Satisfy customers' needs with reason, put them first, put forward counter-proposals, and manage their expectations when necessary to ensure that problems can be handled appropriately in one stop. 4. Become the customer upgrade coordinator in significant accidents, promote internal and external resources to prioritize solving customer problems, and provide fault reports and optimization suggestions after the accident is resolved. 5, Work closely with the internal team to participate in customer seminars, demonstrations, training, industry events, and other working meetings as needed to enhance customer stickiness and overall service perception. Qualifications： 1, Have more than two years of good customer service record, not limited to IT customer management or related work experience in telecommunications, good communication skills in English and Mandarin. 2, Excellent communication, coordination, and presentation skills to keep clients engaged in online or offline environments. Prioritize job competencies and time management skills. 3. under challenging situations/pressures, it can effectively deal with sorting out the priorities and solve problems by coordinating internal and external resources. 4, In a limited time and complex environment, flexibly use appropriate skills to lead, manage, and complete projects on time. 5. Have prior network-related knowledge, not limited to data or transmission majors. 6, Preference will be given to CCNA/ITIL/cloud-related/project management or similar based certification holders.

Role Purpose: Test pre-release software on multiple platforms and check all related printed materials. To ensure quality of written and spoken word in Korean and to ensure conformity with format holder requirements. Responsibilities: - To test pre-release software - To ensure in-game language (text and voice over) quality meets internal quality standards. - To verify all printed materials related to game in test. - Report translation errors accurately and efficiently. - To provide translations for in-game text and printed materials as and when required. - To test the games and makes sure they are of the highest standard when 1st party required. Key skills Essential: - Excellent command of Korean written, written and spoken or Korean Major at a bachelor degree or higher. - Good command of English, written and spoken. - High level of PC literacy including knowledge of MS Office. Desirable: - First language speaker is preferred. - Previous games industry experience. - Previous translation experience. - Games player (Interest in games). 职位宗旨： 基于移动、次世代主机等多种平台进行游戏测试。作为高效国际团队中的一员，你的职责是保证游戏中韩语翻译的高质量。 工作职责： - 对未发布的游戏软件版本执行测试。 - 确保游戏中的文本和语音符合内部质量标准 。 - 验证测试中游戏相关的所有印刷材料的翻译质量。 - 准确、高效地找出并且报告游戏或者应刷材料中的翻译错误。 - 需要时为游戏文本和印刷材料提供翻译。 - 需要时为***方提供本地化规范性测试。 核心技能 基本要求： - 具备本科或以上专业水平的韩语读写及听说能力。 - 良好的英文读写及听说能力。 - 良好的计算机使用能力，能够使用Microsoft Office。 优先条件： - 韩语母语者。 - 有游戏行业的工作经验。 - 有翻译行业的工作经验。 - 游戏爱好者。

Role Purpose: Test pre-release game on multiple platforms such as PC, XBOX ONE, PlayStation4, and Nintendo Switch. Check all related printed materials. To ensure quality of written and spoken translation in Simplified/Traditional Chinese and to ensure conformity with format holder requirements. Responsibilities: Test pre-release game and work closely with *****ization Specialists and Production teams: - To ensure translation of terminology in games meets requirement of first party - To ensure in-game language (text and voice over) quality meets internal quality standards - To report translation errors accurately and efficiently and verify the fixing - To verify translation of printed materials related to game when required - To provide translations for in-game text and printed materials as and when required Key skills Essential: - Excellent verbal and written communication skills in Chinese, including familiarity with Chinese culture and custom - Good verbal and written communication skills in English - Good skill of MS word, excel and outlook Desirable: - Traditional Chinese native - English major - Previous games industry experience - Previous translation experience - Games player (Interest in games) 职位宗旨： 基于移动、次世代主机等多种平台进行游戏测试。作为高效国际团队中的一员，职责是保证游戏中简体中文及繁体中文翻译的质量。 工作职责： 对尚未发布的游戏软件版本执行测试，与翻译团队和制作团队合作： - 确保游戏中的相关术语翻译符合***方的要求 - 确保游戏中的文本和语音符合内部质量标准 - 准确、高效地找出并且报告翻译错误，并验证修改后的翻译 - 需要时验证游戏相关的印刷材料的翻译质量 - 需要时为游戏文本和印刷材料提供翻译 核心技能 基本要求： - 优秀的中文读写及听说能力，熟悉中国文化及风俗 - 良好的英文读写及听说能力 - 能够熟练使用Microsoft word, excel 及 outlook 优先条件： - 繁体中文母语者 - 英语专业 - 有游戏行业的工作经验 - 有翻译行业的工作经验 - 游戏爱好者

Job Description: Develop Plans and Schedules; Develop Criteria and Requirements; Prepare & Conduct test; Report ADV Status; Support Quality Processes; Lead / Support Evaluation Procedure Development; Gain and Submit Best Practices, Lessons Learned and customer surveys; Support ADV process to reduce Hardware and to realize RLM (Road- Lab-Math) strategy; Lead Export validation activities in foreign countries with ***** partners; Support Vehicle Validation - Type Approval Activities; Lead work with internal and external customers and suppliers; participate in Problem Solving Teams; participate in DFMEA work groups; Build and Lead Vehicle and/or Commodity ADV Sub-plans; Review Program/Process Results; Document and Update Product/Process Knowledge; Analyzes and interprets resulting data from tests (resolves data anomalies); Maintains frequent communication with customers; Prepares formal written test reports; Frequent contact with team members outside of work group. Additional Job Description: Job Description We are seeking motivated candidates for an Electrification Lead position in GM China Electrification group at ATC (Advanced Technical Center). The position leads team involved in-vehicle and lab work, along with related analytical and development activities. Electrification Lead engage in cross-functional teams and GM Global team, are expected to handle multiple projects/priorities, and frequently need to balance planned and unplanned work. Position Description: This position will lead electrification, battery, and propulsion system engineering works on GM vehicles. You will organize the team utilizing system hardware/software troubleshooting skills to resolve issues. In addition, you'll manage the product and components development within China interfacing with global expertise Responsibilities: Leadership / management responsibilities over project team for Electrification Responsibilities include planning and directing work, addressing complaints and resolving problems. Possesses the interpersonal skills to build relationships with key stakeholders responsible for the decision-making process. Actively listens, probes, and identifies concerns. Develop and optimize electrification systems to meet requirements and timing Familiar with electrification standards, industry and conduct benchmarking activities Understands customer's needs in China and speaks their language. Coordinating / monitoring project documentation, timelines, technical performance, budget, production, quality deliverables, and corrective action initiatives Conduct project reviews to ensure high quality deliverables Organize, plan, and coordinate development activities with global team and expertise Support identification of requirements for resources to develop product Develop, use, and optimize process in project development Participate in Global and program meetings with resolution and voice from China Participate in development trips and related test activities Required Qualifications: Master of Engineering or equivalent discipline Manage engineering team developing electrification systems and projects Five years of post-graduation engineering experience Independent worker requiring little direction and works well in a team environment Excellent planner and complex problem solver High level of oral and written communication skills including English & Chinese Experience with data acquisition and analysis Knowledge of and passion for electrification propulsion systems Preferred Qualifications: Controls and/or calibration experience Experience with tools commonly used: Vehicle Spy, Matlab/Simulink Key Behaviors: Build Effective Team Drive for Results Dealing with ambiguity Prioritization and decision-making skills Action-oriented Exceptional communication and presentation skills Customer-focused Integrity and Trust Problem Solving Conflict management

1.Bachelor’s degree or above in Computer Science, Software Engineering or with a similar major 2.At least 3+ years of experience as a voice assistant product owner, scrum master, architect, algorithm engineer, developer or similar experience 3.Deep understanding of Linux OS and Linux based application development. 4.Good knowledge of speech recognition technologies such as ASR, NLU, TTS, etc 5.Strong C++ language programming ability, good knowledge of Python, Go, Java is preferred 6.Experience in developing embedded and backend applications, experience in in-car application development is a plus, e.g. navigation, infotainment, or connectivity application. 7.Good knowledge of design pattern, system optimization, DevOps, inter-process communication, containerization, database and etc. Knowledge of cloud technology, data analysis, AI relevant is a plus 8.Good at technical proposals making and troubleshooting. Sufficient software security awareness, master data encryption, code obfuscation, anti-cracking, performance optimization and other technologies is a plus 9.Good English communication skills

Role Purpose: Test pre-release software on multiple platforms and check all related printed materials. To ensure quality of written and spoken word in Korean and to ensure conformity with format holder requirements. Responsibilities: - To test pre-release software - To ensure in-game language (text and voice over) quality meets internal quality standards. - To verify all printed materials related to game in test. - Report translation errors accurately and efficiently. - To provide translations for in-game text and printed materials as and when required. - To test the games and makes sure they are of the highest standard when 1st party required. Key skills Essential: - Excellent command of Korean written, written and spoken or Korean Major at a bachelor degree or higher. - Good command of English, written and spoken. - High level of PC literacy including knowledge of MS Office. Desirable: - First language speaker is preferred. - Previous games industry experience. - Previous translation experience. - Games player (Interest in games). 职位宗旨： 基于移动、次世代主机等多种平台进行游戏测试。作为高效国际团队中的一员，你的职责是保证游戏中韩语翻译的高质量。 工作职责： - 对未发布的游戏软件版本执行测试。 - 确保游戏中的文本和语音符合内部质量标准 。 - 验证测试中游戏相关的所有印刷材料的翻译质量。 - 准确、高效地找出并且报告游戏或者应刷材料中的翻译错误。 - 需要时为游戏文本和印刷材料提供翻译。 - 需要时为***方提供本地化规范性测试。 核心技能 基本要求： - 具备本科或以上专业水平的韩语读写及听说能力。 - 良好的英文读写及听说能力。 - 良好的计算机使用能力，能够使用Microsoft Office。 优先条件： - 韩语母语者。 - 有游戏行业的工作经验。 - 有翻译行业的工作经验。 - 游戏爱好者。

职位描述 Role Purpose: Test pre-release software on multiple platforms and check all related printed materials. To ensure quality of written and spoken word in Thai and to ensure conformity with format holder requirements. Responsibilities: - To test pre-release software. - To ensure in-game language (text and voice over) quality meets internal quality standards. - To verify all printed materials related to game in test. - Report translation errors accurately and efficiently. - To provide translations for in-game text and printed materials as and when required. - To test the games and makes sure they are of the highest standard when 1st party required. Key skills Essential: - Excellent command of Thai written, written and spoken or Thai Major at a bachelor degree or higher. - Good command of English, written and spoken. - High level of PC literacy including knowledge of MS Office. Desirable: - First language speaker is preferred. - Previous games industry experience. - Previous translation experience. - Games player (Interest in games). 职位宗旨： 基于移动、次世代主机等多种平台进行游戏测试。作为高效国际团队中的一员，你的职责是保证游戏中泰语翻译的高质量。 工作职责： - 对未发布的游戏软件版本执行测试。 - 确保游戏中的文本和语音符合内部质量标准 。 - 验证测试中游戏相关的所有印刷材料的翻译质量。 - 准确、高效地找出并且报告游戏或者应刷材料中的翻译错误。 - 需要时为游戏文本和印刷材料提供翻译。 - 需要时为***方提供本地化规范性测试。 核心技能 基本要求： - 具备本科或以上专业水平的泰语读写及听说能力。 - 良好的英文读写及听说能力。 - 良好的计算机使用能力，能够使用Microsoft Office。 优先条件： - 泰语母语者。 - 有游戏行业的工作经验。 - 有翻译行业的工作经验。 - 游戏爱好者。

Role Purpose: Test pre-release game on multiple platforms such as PC, XBOX ONE, PlayStation4, and Nintendo Switch. Check all related printed materials. To ensure quality of written and spoken translation in Japanese and to ensure conformity with format holder requirements. Responsibilities: Test pre-release game and work closely with *****ization Specialists and Production teams: - To ensure translation of terminology in games meets requirement of first party - To ensure in-game language (text and voice over) quality meets internal quality standards - To report translation errors accurately and efficiently and verify the fixing - To verify translation of printed materials related to game when required - To provide translations for in-game text and printed materials as and when required Key skills Essential: - Bachelor degree or above in Japanese. Excellent verbal and written communication skills in Chinese, including familiarity with Japanese culture and custom - Good verbal and written communication skills in English - Good skill of MS word, excel and outlook Desirable: - Japanese native - Previous games industry experience - Previous translation experience - Games player (Interest in game） 职位宗旨： 基于移动、次世代主机等多种平台进行游戏测试。作为高效国际团队中的一员，职责是保证游戏中日语翻译的质量。 工作职责： 对尚未发布的游戏软件版本执行测试，与翻译团队和制作团队合作： - 确保游戏中的相关术语翻译符合要求 - 确保游戏中的文本和语音符合内部质量标准 - 准确、高效地找出并且报告翻译错误，并验证修改后的翻译 - 需要时验证游戏相关的印刷材料的翻译质量 - 需要时为游戏文本和印刷材料提供翻译 核心技能 基本要求： - 具备本科或以上日语专业学位，优秀的日语读写及听说能力，熟悉日本文化及风俗 - 良好的英文读写及听说能力 - 能够熟练使用Microsoft word, excel 及 outlook 优先条件： - 日语母语者 - 有游戏行业的工作经验 - 有翻译行业的工作经验 - 游戏爱好者

职位职责： 日常实习：面向全体在校生，为符合岗位要求的同学提供为期3个月及以上的项目实践机会。 团队介绍：飞书是字节跳动旗下先进企业协作与管理平台，围绕目标、信息与人三个维度全方位助力组织升级。一站式整合即时沟通、日历、音视频会议、文档、云盘等办公协作套件，让组织和个人工作更高效更愉悦。飞书目前已服务包括互联网、信息技术、制造、建筑地产、教育、媒体在内等众多领域的先进企业。 1、负责飞书产品客户端、Web端、移动端或服务端产品的业务项目测试； 2、参与整个团队质量体系的搭建，包括但不限于：自动化测试、持续集成、各类专项测试等； 3、线上问题追踪及分析。 职位要求： 1、本科及以上学历在读，计算机相关专业优先； 2、最少掌握一门高级语言，掌握一门以上语言，包括Golang、Python、Java等； 3、了解常用客户端、服务端开发/测试工具，熟悉任意客户端/服务端自动化框架者优先； 4、对大模型感兴趣，并有一定使用经验者优先。