RESPONSIBILITIES: • Deliver timely, accurate, and respectfully follow up to customer questions and issues • Build deep knowledge of 2K products • Troubleshoot game issues on PC, Mobile, PlayStation and Microsoft consoles • Take ownership of Customer Service incidents and work to resolve them successfully • Interact effectively with customers and internal developers • Escalate issues as needed • Assist in generating training materials and customer-facing documentation • Become the subject matter expert for Tier 1 and Tier 2 Support • Work closely with other customer service associates KNOWLEDGE AND SKILLS: • Technically proficient with PC's and various gaming consoles • Computer literacy, specifically MS Office Suite and G Suite • Ability to quickly learn customer service based tools and techniques REQUIRED QUALIFICATIONS: • High School diploma or equivalent • Minimum age of 18 years and above • Proficient in Windows and MS Office • Strong verbal and written communication skills • Ability to proficiently read, write and speak English (at a C1 level) and either: Mandarin Chinese or Cantonese (at a C2 level) • Working knowledge of current video game platforms and related hardware • Excellent attention to detail • Ability to establish and maintain effective working relationships with 2K teams and our customers • Reliable and can be counted on to work all scheduled shifts • Capable of working any mandatory overtime; which can occur during the workweek, weekends, and holidays PREFERRED QUALIFICATIONS: ● Previous customer support experience in an online environment ● Familiarity with Zendesk, helpdesk software or issue/bug tracking tools ● 1+ years of Customer service experience

Responsibilities:Be the escalation point for all customer service issues escalated from support staffDeliver timely, accurate, and respectfully follow up to user questions and issuesHave deep knowledge of 2K products and servicesBecome the subject matter expert for our Customer Experience AssociatesIn-depth knowledge of troubleshooting PCs, PlayStation, Nintendo, and MicrosoftconsolesDocument all incidentsManage incidents to closureInteract effectively with customers and internal developersIssue discounts or merchandise as part of our Customer Service StrategyAssist in generating training materials and customer-facing documentationProvide coaching, training, and overall guidance to Tier 3 Customer Experience AssociatesWork with management on customer service initiativesKNOWLEDGE AND SKILLS:Exceptional communication and writing skillsExcellent attention to detailIntermediate to advanced MS Office Excel, Word, and Outlook skillsHigh productivity with few errorsExcellent time management and organizational skills while being adaptive and responsive to changeProven and demonstrated leadership skillsAbility to work well in a team environment while motivating associates with integrity and ethicsDemonstrates understanding and lives by the departments’ core values with adherence to Company policiesConsistently provides a positive role model to associates in terms of work performance, attitude and attendanceRequirements:Education and Experience:High School diploma or equivalentMinimum age of 18 years and above5+ years of customer service/support experienceUnderstanding and ability to implement effective customer service standardsReliable and can be counted on to work all scheduled shiftsCapable of working any mandatory overtime; which can occur during the workweek, weekends, and occasional holidaysAbility to proficiently read, write and speak English (at a C1 level) and either: Mandarin Chinese or Cantonese (at a C2 level)PREFERRED QUALIFICATIONS:Bachelor’s Degree in a related field or significant experience in customer service with anemphasis in gamingKnowledge of Six Sigma/Lean ProcessesPrevious customer support experience in an online environmentAdvanced troubleshooting/problem-solving abilityA continuous pattern of professional development and learningExpertise with Zendesk, helpdesk software, or issue/bug tracking toolsGamer that loves video games!

● Job Responsibilities ● Provide general office administration support to all departments ● Assist in managing Work Attendance Record ● Assist in meeting arrangement and preparation, responsible for meeting notes and meeting ● Summarization ● Assist in office administration and equipment purchasing ● Responsible for managing office stationary and supplies ● Assist in external liaison, taking calls, answering questions and delivering messages ● Assist in interview reception, organizing meetings, trainings and company events etc. ● Requirements ● College degree or above. ● Good communication and team player. ● Excellent time management skills, capable of managing multi-priorities. ● Responsible, works carefully, ability and motivation to learn. ● Excellent computer skills. ● Mature and be able to work independently. ● Fluent English in both speaking and writing. 工作职责： 1. 负责访客，来宾的接待安排 2. 负责电话、信件的收转发工作 3. 负责日常考勤管理，包括出差，加班等记录 4. 协助酒店安排及票务预定（飞机票/火车票/汽车票） 5. 协助日常办公用品采购，做好文件的归档、记录、整理 6. 协助主管进行办公室其他事务配合 任职资格： 1. 性格活泼，善于沟通，有亲和力，乐于助人 2. 做事情仔细、认真、有耐心 3. 有较好的团队合作意识 4. 在校经常组织或参与各种活动 5. 在校担任学生干部优先考虑

核心技能： 1.熟练使用JavaScript、Java、C++及其自动化测试框架 2.熟练掌握自动化测试原理、模式和应用程序 3.能够使用SQL数据库和源代码控制 (如: Perforce、Git等) 任职资格 1.大专及以上学历，计算机相关专业优先 2.1年以上测试相关经验 3.较强的英文阅读和书写能力 4.熟悉其他脚本语言和编译语言，如Go、Python、Shell、C#、PHP 5.掌握Jenkins持续集成或类似的持续部署工具 6.有测试工具开发或系统研发经验者优先。

Role Purpose: Test pre-release software on multiple platforms and check all related printed materials. To ensure quality of written and spoken word in Korean and to ensure conformity with format holder requirements. Responsibilities: - To test pre-release software - To ensure in-game language (text and voice over) quality meets internal quality standards. - To verify all printed materials related to game in test. - Report translation errors accurately and efficiently. - To provide translations for in-game text and printed materials as and when required. - To test the games and makes sure they are of the highest standard when 1st party required. Key skills Essential: - Excellent command of Korean written, written and spoken or Korean Major at a bachelor degree or higher. - Good command of English, written and spoken. - High level of PC literacy including knowledge of MS Office. Desirable: - First language speaker is preferred. - Previous games industry experience. - Previous translation experience. - Games player (Interest in games). 职位宗旨： 基于移动、次世代主机等多种平台进行游戏测试。作为高效国际团队中的一员，你的职责是保证游戏中韩语翻译的高质量。 工作职责： - 对未发布的游戏软件版本执行测试。 - 确保游戏中的文本和语音符合内部质量标准 。 - 验证测试中游戏相关的所有印刷材料的翻译质量。 - 准确、高效地找出并且报告游戏或者应刷材料中的翻译错误。 - 需要时为游戏文本和印刷材料提供翻译。 - 需要时为***方提供本地化规范性测试。 核心技能 基本要求： - 具备本科或以上专业水平的韩语读写及听说能力。 - 良好的英文读写及听说能力。 - 良好的计算机使用能力，能够使用Microsoft Office。 优先条件： - 韩语母语者。 - 有游戏行业的工作经验。 - 有翻译行业的工作经验。 - 游戏爱好者。

Responsibilities: - Test games base on different requirements of different platforms. For example, XBOX One, PS4, PC, Mobile device, etc. - Finish the assigned testing tasks and provide feedback timely base on testing process. - Perform different type of test based on QA schedule, complete testing with test cases. Find bugs during test, submit bug into the database and track the bug’s status. - Submit test report. - Making notes regarding game tests to be performed, help other departments to reproduce bugs. - Provide feedback for tested games and suggestion about game play. Requirements: - Familiarity with console/PC/mobile gaming and kinds of game. - Be passionate about game testing and possessing a high sense of responsibility. - Strong ability to work independently and strong interpersonal and communications skills. - Able to learn all kinds of test methods quickly. - Advanced computer skill, Microsoft Office, simple graphic and video editing software, etc. - Able to read and write in English to the level of understanding game design document and describing bug clearly - Knowledge of NBA/WWE or experience of any 2K games is preferred. 工作职责： - 基于不同平台的需求进行游戏测试，比如：XBOX One, PS4, PC,移动平台等。 - 根据测试流程和方法，按时完成分配的测试任务并提供反馈。 - 根据测试计划，执行不同类型的测试和测试用例。向数据库中提交测试中发现的Bug并跟踪Bug状态。 - 测试完成之后提交测试报告。 - 记录所进行的测试过程和结果，协助开发部门重现bug。 - 对所测试的游戏的功能和可玩性提出建议。 任职资格： - 熟悉主机游戏，电脑游戏，移动游戏和各种游戏类型。 - 对游戏行业充满热情并具有高度责任心。 - 独立工作能力以及沟通交流能力。 - 能够快速学习各种测试方法。 - 熟练操作电脑，Microsoft Office，简单的图片和视频编辑软件等等。 - 能够使用英文清楚地描述bug和阅读英文游戏设计文档。 - 了解NBA或者WWE等体育运动的相关知识，或有2K相关游戏经验者优先。

Role Purpose: Test pre-release game on multiple platforms such as PC, XBOX ONE, PlayStation4, and Nintendo Switch. Check all related printed materials. To ensure quality of written and spoken translation in Japanese and to ensure conformity with format holder requirements. Responsibilities: Test pre-release game and work closely with *****ization Specialists and Production teams: - To ensure translation of terminology in games meets requirement of first party - To ensure in-game language (text and voice over) quality meets internal quality standards - To report translation errors accurately and efficiently and verify the fixing - To verify translation of printed materials related to game when required - To provide translations for in-game text and printed materials as and when required Key skills Essential: - Bachelor degree or above in Japanese. Excellent verbal and written communication skills in Chinese, including familiarity with Japanese culture and custom - Good verbal and written communication skills in English - Good skill of MS word, excel and outlook Desirable: - Japanese native - Previous games industry experience - Previous translation experience - Games player (Interest in game） 职位宗旨： 基于移动、次世代主机等多种平台进行游戏测试。作为高效国际团队中的一员，职责是保证游戏中日语翻译的质量。 工作职责： 对尚未发布的游戏软件版本执行测试，与翻译团队和制作团队合作： - 确保游戏中的相关术语翻译符合要求 - 确保游戏中的文本和语音符合内部质量标准 - 准确、高效地找出并且报告翻译错误，并验证修改后的翻译 - 需要时验证游戏相关的印刷材料的翻译质量 - 需要时为游戏文本和印刷材料提供翻译 核心技能 基本要求： - 具备本科或以上日语专业学位，优秀的日语读写及听说能力，熟悉日本文化及风俗 - 良好的英文读写及听说能力 - 能够熟练使用Microsoft word, excel 及 outlook 优先条件： - 日语母语者 - 有游戏行业的工作经验 - 有翻译行业的工作经验 - 游戏爱好者

Role Purpose: Test pre-release game on multiple platforms such as PC, XBOX ONE, PlayStation4, and Nintendo Switch. Check all related printed materials. To ensure quality of written and spoken translation in Simplified/Traditional Chinese and to ensure conformity with format holder requirements. Responsibilities: Test pre-release game and work closely with *****ization Specialists and Production teams: - To ensure translation of terminology in games meets requirement of first party - To ensure in-game language (text and voice over) quality meets internal quality standards - To report translation errors accurately and efficiently and verify the fixing - To verify translation of printed materials related to game when required - To provide translations for in-game text and printed materials as and when required Key skills Essential: - Excellent verbal and written communication skills in Chinese, including familiarity with Chinese culture and custom - Good verbal and written communication skills in English - Good skill of MS word, excel and outlook Desirable: - Traditional Chinese native - English major - Previous games industry experience - Previous translation experience - Games player (Interest in games) 职位宗旨： 基于移动、次世代主机等多种平台进行游戏测试。作为高效国际团队中的一员，职责是保证游戏中简体中文及繁体中文翻译的质量。 工作职责： 对尚未发布的游戏软件版本执行测试，与翻译团队和制作团队合作： - 确保游戏中的相关术语翻译符合***方的要求 - 确保游戏中的文本和语音符合内部质量标准 - 准确、高效地找出并且报告翻译错误，并验证修改后的翻译 - 需要时验证游戏相关的印刷材料的翻译质量 - 需要时为游戏文本和印刷材料提供翻译 核心技能 基本要求： - 优秀的中文读写及听说能力，熟悉中国文化及风俗 - 良好的英文读写及听说能力 - 能够熟练使用Microsoft word, excel 及 outlook 优先条件： - 繁体中文母语者 - 英语专业 - 有游戏行业的工作经验 - 有翻译行业的工作经验 - 游戏爱好者

Role Purpose: Test pre-release software on multiple platforms and check all related printed materials. To ensure quality of written and spoken word in Korean and to ensure conformity with format holder requirements. Responsibilities: - To test pre-release software - To ensure in-game language (text and voice over) quality meets internal quality standards. - To verify all printed materials related to game in test. - Report translation errors accurately and efficiently. - To provide translations for in-game text and printed materials as and when required. - To test the games and makes sure they are of the highest standard when 1st party required. Key skills Essential: - Excellent command of Korean written, written and spoken or Korean Major at a bachelor degree or higher. - Good command of English, written and spoken. - High level of PC literacy including knowledge of MS Office. Desirable: - First language speaker is preferred. - Previous games industry experience. - Previous translation experience. - Games player (Interest in games). 职位宗旨： 基于移动、次世代主机等多种平台进行游戏测试。作为高效国际团队中的一员，你的职责是保证游戏中韩语翻译的高质量。 工作职责： - 对未发布的游戏软件版本执行测试。 - 确保游戏中的文本和语音符合内部质量标准 。 - 验证测试中游戏相关的所有印刷材料的翻译质量。 - 准确、高效地找出并且报告游戏或者应刷材料中的翻译错误。 - 需要时为游戏文本和印刷材料提供翻译。 - 需要时为***方提供本地化规范性测试。 核心技能 基本要求： - 具备本科或以上专业水平的韩语读写及听说能力。 - 良好的英文读写及听说能力。 - 良好的计算机使用能力，能够使用Microsoft Office。 优先条件： - 韩语母语者。 - 有游戏行业的工作经验。 - 有翻译行业的工作经验。 - 游戏爱好者。

职位描述 Role Purpose: Test pre-release software on multiple platforms and check all related printed materials. To ensure quality of written and spoken word in Thai and to ensure conformity with format holder requirements. Responsibilities: - To test pre-release software. - To ensure in-game language (text and voice over) quality meets internal quality standards. - To verify all printed materials related to game in test. - Report translation errors accurately and efficiently. - To provide translations for in-game text and printed materials as and when required. - To test the games and makes sure they are of the highest standard when 1st party required. Key skills Essential: - Excellent command of Thai written, written and spoken or Thai Major at a bachelor degree or higher. - Good command of English, written and spoken. - High level of PC literacy including knowledge of MS Office. Desirable: - First language speaker is preferred. - Previous games industry experience. - Previous translation experience. - Games player (Interest in games). 职位宗旨： 基于移动、次世代主机等多种平台进行游戏测试。作为高效国际团队中的一员，你的职责是保证游戏中泰语翻译的高质量。 工作职责： - 对未发布的游戏软件版本执行测试。 - 确保游戏中的文本和语音符合内部质量标准 。 - 验证测试中游戏相关的所有印刷材料的翻译质量。 - 准确、高效地找出并且报告游戏或者应刷材料中的翻译错误。 - 需要时为游戏文本和印刷材料提供翻译。 - 需要时为***方提供本地化规范性测试。 核心技能 基本要求： - 具备本科或以上专业水平的泰语读写及听说能力。 - 良好的英文读写及听说能力。 - 良好的计算机使用能力，能够使用Microsoft Office。 优先条件： - 泰语母语者。 - 有游戏行业的工作经验。 - 有翻译行业的工作经验。 - 游戏爱好者。

美团平台汇聚美食、外卖、酒店旅游、电影、打车、共享单车、休闲玩乐、美容美发等200多个品类和900万活跃商家，是具有全国影响力的零售科技平台。 我们团队不仅负责美团App的用户增长、大前端技术基础设施建设、公司语音和智能交互技术及产品研发，还承担了多条业务线的产品设计及品牌营销职责，同时整合地图服务部、客户服务和体验部等部门，致力于用科技提升美团数亿消费者、数百万商家、骑手、司机和团长的服务体验。美团平台拥有高并发、多业务的复杂场景，为技术深度优化提供了最佳实践可能。这里有简单、讲逻辑、有爱的团队，更是一块理想的实战场地，舞台广阔，欢迎你来尽情施展。 岗位职责 1、随着业务的高速发展，根据用户研究与洞察报告，制定并迭代美团买药的品牌营销策略及市场规划。 2、针对目标人群场景及重大营销节点，策划具有“洞察”的品牌营销方案，并能高效的推进项目落地，同时对效果进行专业评估和复盘。 3、能管理和带领创意公司和内容制作公司产出极具用户洞察和创意的品牌物料，包括但不限于品牌TVC、平面海报、事件营销，有独立撰写方案、广告文案的能力。 4、探索并实践品效合一的创新营销方式，包括但不限于整合营销、IP营销、药店药企及外部品牌的深度联合营销。 岗位基本需求 1.本科及以上学历，8年以上市场品牌工作经验； 2.熟悉品牌传播工作，对品牌建设有独到的见解，有大型互联网公司、医药大健康行业的市场部/品牌部工作经验者优先； 3.较强洞察能力，品牌意识强，具有出色的品牌创意能力及整合传播技巧； 4.需要既理解商业逻辑，又懂品牌传播逻辑。 5.有好奇心、聪明、长期有耐心。 具备以下者优先 1、互联网医药、大健康平台品牌经验； 2、快消市场与品牌经验； 3、有大型品牌营销案例。 4、细节控、情感细腻，共情能力强。 岗位亮点 在医药/健康业务心智建设的路上，我们欢迎有想法、有创意、敢于突破和创新的伙伴，与业务共同成长。同时大健康领域的品牌工作，会让你充满责任感与自豪感，让健康相伴每个人是我们的愿景！

职位职责： 1、负责业务招聘全流程管理，深刻理解业务，把握招聘需求，为快速发展的业务搭建优秀的人才梯队； 2、负责中高端人才寻访、中高端人才面试与判断，管理团队人才升级； 3、负责招聘相关项目，如人才mapping、参与业内人才薪酬调研等； 4、管理招聘渠道，如猎头渠道管理、招聘网站资源管理； 5、分析招聘数据与分析，给到业务团队和HRBP对于人才与岗位配置的建议，提升招聘有效性。 职位要求： 1、本科及以上学历 ，有丰富的人才招聘经验； 2、优秀的沟通能力和解决问题能力，优秀的人才甄选面试与甄选能力，较高的人际敏感度和影响力； 3、热爱招聘，自我驱动力强，抗压能力强。

工作职责： 1、负责好分期新老客的运营策略，对放款额、提现率等核心数据负责 2、基于公司目标、市场投放、资金情况，制定新老客运营策略，执行有效监控，实现用户增长 3、以数据驱动为核心，搭建新老客运营监控体系，完善数据监控报表，推动数据底层的标准化 4、与其他部门合作，推动运营或产品方案的上线，并基于效果不断迭代 5、定期复盘，开展行业分析/专题数据分析，持续提出产品及运营优化建议，协同其他部门一同实现方案落地 任职要求： 1、本科以上学历；3-5年工作经验，有互联网金融行业数据分析或策略运营工作经验优先，了解市场投放优先 2、具备良好的数据分析能力，熟练使用SQL、Python等分析语言，熟练使用tableau等常用分析工具 3、具备良好的沟通能力及抗压能力

1.计算机相关专业，本科及以上学历；3年以上Web前端开发经验； 2.熟练掌握前端基础（JavaScript/CSS/HTML），对ES6有一定了解和使用，丰富的前端框架React实战经验，熟悉Axios、MobX、Redux、TS、AntD等常用框架的使用； 3.熟练掌握前端调试技巧，能够有效的定位、分析和解决Bug及问题; 4.具有团队合作精神，能与团队成员高效沟通合作；

【职位描述】 1、负责素材创作者整体运营，包括但不限于对创作者渠道拓展、创作者培养、活跃度运营等，对创作者规模、质量、产品、效率等负责； 2、负责创作者生态，对创作者进行分层管理，提升创作者体验，满足各阶段创作者需求； 3、从生命周期角度运营创作者，针对不同类型创作者设计有效激励机制，提升活跃度和留存率； 【岗位要求】 1、本科及以上学历，3年以上互联网创作者运营、用户运营相关经验，熟悉短视频平台，对创作者生态有深刻的理解； 2、热爱拍照修图/对潮流趋势敏感度高/具备良好的审美和内容理解； 3、良好的沟通协作及项目管理能力，善于跨多团队协同； 4、有严密的逻辑思维能力，出色沟通表达能力，注重过程和结果，抗压能力强； 5、强烈责任心和团队合作精神，出色的规划能力和学习能力，执行力强； 6、熟悉年轻人群，有素材运营经验优先。