- Efficiently manage full-lifecycle of projects including business requirements, project planning, implementation, monitor and control, risk handling, project roll-out and customer validation to ensure a streamlined process
- Forecast and utilize project resources in an efficient manner to ensure project is delivered on time, within scope and budget
- Create/edit specific customer documents with high standardization including functional specifications for customers, high-level technical specifications for developers, UAT testing plan, etc.
- Find efficient and practical solutions to given requirements which closely adhere to programming and testing standards, accuracy and creativity
- Give professional guidance and appropriate support to project teams during development of projects and the final validation
- Manage and monitor project team to ensure enhanced work efficiency, high motivation and good team spirit
- Collaborate with quality control team, project team to manage and optimize UAT phase ensuring project issues or bugs are sorted, and satisfactory client’s feedback as well
- Take responsibility of quality of the project by guaranteeing all project functions are flawless and validating delivery of the project meticulously, ensuring smooth project go-live
- Communicate with customer effectively and promptly in kick-off meeting, specifications validation, follow-up meetings, UAT validation to meet customers’ needs
- Give sufficient support to customers to meet customers satisfaction by answering customers inquires, resolving matters and complaints
- Other tasks assigned by the direct supervisor
Requirements:
- Bachelor degree or equivalent qualification
- PMP Certificate (Desirable)
- Strong experience in web project management process
- Experience with e-commerce solutions (especially Magento, Salesforce Commerce Cloud, Hybris) (Desirable)
- Good command of English
- A good team player with excellent communication and interpersonal skills, good analytical and organizational skills