• 数据服务,物联网 / 天使轮 / 15-50人
    This position is for our Hong Kong branch, and the work location is in Hong Kong. Once employed, the employee will sign a work contract with our Hong Kong company (Wareton and Company Technology Co. Limited) and will be bound by Hong Kong laws. Applicants need to hold a valid Hong Kong permanent resident ID card or a legal work visa (IANG, Talent, High-end Talent, or Dependant visa without work restrictions). The salary mentioned in the job description is calculated in Hong Kong dollars. Responsibilities: 1. Responsible for the integration, testing, and debugging of interactive display systems. 2. Design and develop systems based on project manager's requirements analysis documents, ensuring system stability and reliability. 3. Provide necessary pre-sales technical consultant for project managers. 4. Collaborate with the development team in Guangzhou headquarters to ensure the smooth progress of projects. 5. Responsible for system maintenance and upgrades, timely resolution of system faults and issues. 6. Write technical documentation to record the system design, development, and maintenance process. Requirements: 1. Bachelor's degree or above in computer science, electronic engineering, or related fields. 2. More than 3 years of experience in software and hardware system development and integration, familiar with common development tools and technologies. 3. Proficient in 2 or more of C++, assembly language, and Go, able to independently complete system development and debugging work. 4. Basic hardware design and debugging skills, familiar with common hardware interfaces and protocols. 5. Good communication skills, able to effectively communicate and coordinate with team members and clients. 6. English reading and writing ability, able to read and write technical documentation, and excellent Chinese (Mandarin and Cantonese) listening, speaking, reading, and writing skills. 7. Able to occasionally travel to Guangzhou headquarters and Shenzhen branch, with strong teamwork spirit and adaptability. Company Benefits: 1. Harmonious working environment and flexible working hours. 2. Employee supplementary medical insurance (outpatient, accident, hospitalization). 3. Special benefits for long-term service employees.
  • 内容资讯,短视频 / D轮及以上 / 2000人以上
    职位职责: 1. Set up customer experience bars and keep raising the bar, in terms of customer pre-order, ordering and post order phases, lead customer experience improvement projects to support Global Selling business growth worldwide; 2. Ensure customer experience of buying, fulfillment, payment and after sales, by comprehensively considering the compliance requirements of destination countries; work with internal teams to balance project benefits and costs, and to control risks; 3. Improve after-sales return policies for global selling in various countries; establish specific return standards and corresponding product design schemes; cooperate with regional experience teams around the world to ensure the consistency of policies from the perspective of customers; 4. Improve product capability by working with product teams to cope with customer experience policies and commitments; 5. Lead the design of end to end customer experience data tracking systems for global selling. Be result-oriented by cooperating with different departments, drilling down data and solving problems. 1、设立并提高客户体验标准,在消费者预购、订购和订单后各阶段,对跨境业务消费者体验负责,推动相关项目以支持全球跨境业务增长; 2、熟悉各国合规要求,保障消费者购买、履约、支付及售后体验;跨部门进行合作,平衡项目效益和成本,并控制风险; 3、完善跨境售后退货政策,制定具体的退货标准和相应的产品设计方案,从消费者角度确保政策的一致性; 4、与其他团队进行跨部门合作,完善客户体验政策和承诺,提高产品能力; 5、设计跨境电商消费者体验数据跟踪系统。 以结果为导向与各相关部门合作,挖掘数据,解决问题。 职位要求: 1. BA/BS degree or equivalent practical experience; 2. Minimum 10+ years business experience in the customer experience field; 3. Passion for customers and partners and effective at designing and implementing experience KPI's and other measures; 4. Expertise in goal setting, project design, communication skills, driving for results and managing risks; 5. Have the sense to balance experience and growth and drive planning and execution of initiatives across a global organization; 6. Ability to advocate and influence while not owning directly; 7. Able to navigate through ambiguity and a fast changing environment, proven track record to thrive in a matrix environment; 8. Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and driving actions; 9. Outstanding in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to details and good multi-task skills; 10. Experience in eCommerce or marketplace platforms is a plus; 11. Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives. 1、本科及以上学历; 2、10年以上消费者体验经验,有跨境电商项目及相关政策和实践,或者对其有浓厚兴趣; 3、良好的英语口语和书面沟通能力,包括提出复杂的解决方案和书面解释的能力; 4、良好的人际关系和沟通技巧,优秀的计划管理和分析能力,能够在多个跨职能的团队中协作; 5、具备分析和定量能力,能够使用数据和指标来推动工作; 6、富有激情,对学习和在快节奏的环境中独立工作充满好奇心; 7、可以拥抱变化,在动态环境中具有正确的判断力。
  • 35k-65k·14薪 经验1-3年 / 本科
    软件服务|咨询 / 上市公司 / 2000人以上
    Position: Machine Learning Engineer **Job Overview** We are currently looking for a forward-thinking, inventive, and technically proficient individual to join our vibrant team as a Machine Learning Engineer. This is a unique opportunity for a passionate professional to contribute to our cutting-edge business collaboration tools. **Your Role** As a Machine Learning Engineer, your main responsibilities will include developing and implementing machine learning models, employing advanced algorithms, and integrating AI-driven functionalities to optimize business operations. You'll be instrumental in enhancing our technology to provide an efficient and superior experience to our international client base. **Responsibilities** - Design and implement machine learning models for business use-cases. - Keep up-to-date with the latest machine learning research and try to integrate them into our products. - Manage data acquisition, cleaning, and preprocessing. - Evaluate the performance of models and fine-tune them for better results. - Work with cross-functional teams to integrate machine learning capabilities into our technology stack. - Foster innovation by staying updated with AI/ML trends and sharing insights. **Qualifications** - Minimum of a Master's degree in Computer Science, AI, ML, or a related field. - Proven experience as a Machine Learning Engineer or similar role. - Exceptional problem-solving, research, and teamwork abilities. - Passion for state-of-the-art technology and its practical implementation in business solutions. **Interview Process** - You will be asked to detail your past projects and experience in machine learning. - You will be asked to solve a coding challenge in Python or other programming language of your choice. - Your interview code is: `TWFrZSBNTCBHaXZlIFBvd2VyIQo=`. - While this job notice is written in English, our primary language at work is Chinese. **What We Offer** The team will be stationed at our company's AI Innovation & Development Center. We provide a dynamic work environment where creativity and collaboration are nurtured. Expect competitive remuneration and benefits, coupled with opportunities for professional growth and development, in a setting that fosters innovation at every turn. Join us and be a part of a team that's revolutionizing business collaboration! Apply today and let's reshape the business collaboration environment together!
  • 30k-50k·14薪 经验1-3年 / 不限
    软件服务|咨询 / 上市公司 / 2000人以上
    Position: Javascript/React/Node.js Engineer **Job Overview** We are looking to hire a dedicated and talented Node.js Engineer to join our team. As an innovative provider of AI-powered business collaboration solutions, we're seeking a professional who shares our passion for leveraging cutting-edge technology to solve complex business problems. If you enjoy the challenges of coding and have a keen interest in harnessing the power of Node.js for advanced software development, then we would love to connect with you. **Your Role** As a Node.js Engineer, you will be an integral part of our dynamic software development team, developing, prototyping, and testing innovative business collaboration software solutions. You'll have the opportunity to create robust, efficient, and scalable code that will power our next-generation software. **Responsibilities** - Design, develop, and maintain software powered by Node.js. - Collaborate with the AI team to integrate AI capabilities into our existing software products. **Qualifications** - Strong proficiency in Node.js and MongoDB. - Experience in front-end languages (Javascript/Typescript) and React. - Understanding of machine learning technologies would be beneficial. - Excellent problem-solving skills and attention to detail. - A fervent interest in programming, technology, and innovation. Open-source contributions are highly valued. **Interview Process** - You will be required to discuss your previous work experience and contributions in depth. - You will be asked to solve a coding challenge using Node.js. - Your interview code is: `SSBsb3ZlIEFJCg==`. - While this job notice is written in English, our primary language at work is Chinese. **What We Offer** You will be working at the AI Innovation & Development Center within our company. We offer a dynamic work environment that values creativity and collaboration. In addition to competitive remuneration and benefits, you can expect opportunities for professional growth and development in a culture that encourages innovation at every step. Join us to be a part of a team that's transforming the world of business collaboration! Apply now and let's redefine the business collaboration sphere together!
  • 23k-35k 经验3-5年 / 本科
    数据服务,物联网 / 天使轮 / 15-50人
    This position is for our Hong Kong branch, and the work location is in Hong Kong. Once employed, the employee will sign a work contract with our Hong Kong company (Wareton and Company Technology Co. Limited) and will be bound by Hong Kong laws. Applicants need to hold a valid Hong Kong permanent resident ID card or a legal work visa (IANG, Talent, High-end Talent, or Dependant visa without work restrictions). The salary mentioned in the job description is calculated in Hong Kong dollars. Responsibilities: 1. Responsible for software and interactive exhibition project product planning, design, development, testing, launch, and maintenance. 2. Communicate with clients, understand their needs, develop product plans, and provide professional advice. 3. Responsible for project progress control and management to ensure timely completion of projects. 4. Coordinate with the Guangzhou development team to ensure the smooth progress of projects. 5. Conduct market research on products, collect competitive information, and provide product optimization suggestions. Requirements: 1. More than 3 years of experience in software and interactive exhibition project product management. 2. Proficient in using customer demand analysis tools such as Axure and can conduct prototype design. 3. Good communication and expression skills, able to communicate effectively with clients and team members. 4. Good English reading and writing abilities and excellent Chinese (Mandarin and Cantonese) listening, speaking, reading, and writing abilities. Mandarin or Cantonese native speakers are preferred. 5. Able to accept frequent business trips to the Guangzhou headquarters and Shenzhen branch. 6. Candidates with team management experience are preferred. Company Benefits: 1. Harmonious working environment and flexible work hours. 2. Employee supplementary medical insurance (outpatient, accident, hospitalization). 3. Special benefits for long-term employees.
  • 18k-20k 经验3-5年 / 本科
    IT技术服务|咨询,专业服务|咨询,软件服务|咨询 / 未融资 / 2000人以上
    MLOps Engineer (Junior to mid-level) (project-based assignment version, minimal maintenance) Position Objective: • Deliver end-to-end MLOps solutions which could suit the business needs and meet AIAHK technical standard as a data science technical advisor and MLOps developer. • Explore and leverage the state-of-the-art machine learning techniques for a variety of problems at the intersection of machine learning. Roles and Responsibilities: • Design a MLOps solution with high performance, maintainability and reliability on top of the existing AIAHK Data Science Lab capabilities and in accordance with the user’s requirement. • Articulate the design, workflow and benefits to stakeholders. • Manage the machine learning lifecycle as follows: o Orchestrate the data flow from AIAHK Data and Analytics platform for machine learning model development, evaluation and deployment. o Provision new Azure infrastructure for the new project. o Evaluate the machine learning solution in terms of the technical viability, operational impact and costing with the data scientists. o Assess the robustness of the technical documentation, including but not limited to ensuring compliance with AI governance assessment, meeting model acceptance criteria, etc. o Perform code refactoring, build data transformation and enhance the existing CI/CD pipelines. o Design and implement the model monitor pipeline with proper metrics and triggers. • Have the opportunities to the followings: o Learn and adapt to new business domains and technologies. o Promote data culture. o Have a wide exposure as partnered with stakeholders within the AIAHK and external partners. o Challenge the status quo and propose new value-adding solutions. o Work under an agile and open-minded environment. o Work closely with the data scientists, Data Analytic teams, Architecture teams, Application teams, Information Security teams and Infrastructure operation teams for process changes. Job Requirements: Ÿ Bachelor degree or above in relevant fields (computer science, data science, engineering, statistics or related discipline). Ÿ 5+ years of relevant experience in related domains such as machine learning, data flow, DevOps, etc. Ÿ Technical skills or related skills on the following: - Excellent on using SQL, python and PySpark. - Advanced MLOps / DevOps skills - Able to understand machine learning model codes and frameworks. - Experienced in using machine learning related Azure components such as Azure Databricks, Azure Machine Learning, Azure Data Lake Gen 2, Azure Devops, Azure Container Instance, Azure Kubernetes Service, etc. - Basic provisioning knowledge using Azure Resource Management templates. - Basic networking knowledge such as firewall, Azure Virtual Network, etc. Ÿ Adequate communication skill. Ÿ Nice to have insurance knowledge and cloud related certificates.
  • 9k-11k·13薪 经验1-3年 / 不限
    旅游|出行 / 上市公司 / 2000人以上
    Key Roles and Responsibilities We are looking for an Executive & Escalation Specialist, who will be the highest point of escalation for customers and partners. You will handle customer issues from social media, PR or legal teams and will work with the team to continuously improve the customer experience. You will be responsible for providing world-class service to improve elite customer retention and regain their confidence The ideal candidate should possess strong product knowledge and communication skills. You need to have a sense of urgency and situational management with self-empowerment. You need to manage difficult and complex situations that need strong guidance and resolution. This position comes with competitive pay, comprehensive benefits, and various opportunities to support your development. Do you have what it takes to become a part of our team? • Resolve escalated customer concerns and complaints by creating positive experiences; • Utilize strong communication skills to connect with customers, organization or authorities and negotiate when necessary; • Consistently follow-up with customers until their concerns are fully resolved; • Deep dive cases involving product or service defect and identify potential brand risk • Cooperate with a broad group of internal stakeholders globally to improve Trip.com’s products and services; • Assist with any ad hoc projects and tasks from the Executive & Escalation Manager. Qualifications • Bachelor’s Degree or higher; • Highly proficient in both verbal and written English. Native speakers preferred; • Excellent communication and interpersonal problem resolution skills. • Demonstrate a high level of ownership and have a passion for helping and supporting others; • Flexible and forward-thinking attitude, with a diligent and results-orientated approach to work; • Able to work under tight deadlines and pressure, both independently and with others; • Previous experience in customer success/escalation role, OTA experience preferred; • Able to work during weekends and public holidays.
  • 15k-25k·13薪 经验3-5年 / 本科
    房产家居 / 未融资 / 少于15人
    位名称:全屋定制设计师 公司名称:韩露宅配定制家居有限公司 工作地点:韩露宅配定制家居有限公司地点 职位描述: 职位 overview: 韩露宅配定制家居有限公司是一家专注于定制家居设计、生产和销售的企业。我们致力于为客户提供高品质、个性化的全屋定制方案。现诚聘全屋定制设计师,负责公司新项目的设计和把控。 职位 requirements: - 本科以上学历,室内设计、家具设计等相关专业; - 具有全屋定制设计经验,有成功案例者优先; - 熟悉家居设计流行趋势,了解市场流行风格; - 熟练掌握AutoCAD、 Sketchup等设计软件,具备一定的摄影技能; - 具备良好的沟通能力和团队合作精神,能够与客户和生产商有效沟通; - 具备基本的市场调研和分析能力。 职位 benefits: - 具有竞争力的薪资待遇和福利计划; - 机会参与公司新项目的开发和设计; - 有机会成为公司合伙人之一; - 提供专业的培训和技能提升机会。 如果符合以上职位要求,并愿意加入我们的团队,请提交您的简历和个人陈述,我们期待您的加入。
  • 数据服务|咨询,营销服务|咨询 / 上市公司 / 500-2000人
    About iClick Interactive Asia Group Limited iClick Interactive Asia Group Limited (NASDAQ:ICLK) is an independent online marketing and enterprise data solutions provider that connects worldwide marketers with audiences in China. Built on cutting-edge technologies, our proprietary platform possesses omni-channel marketing capabilities and fulfills various marketing objectives in a data-driven and automated manner, helping both international and domestic marketers reach their target audiences in China. Headquartered in Hong Kong, iClick was established in 2009 and is currently operating in eleven locations worldwide including Asia and Europe. Senior Account Executive / Associate Account Manager (Based in SH Office) Job Summary: Sitting in our Account Management Team, you will be responsible for supporting global corporate clients on omni-channel digital marketing solutions including but not limited to digital strategies development, global digital marketing campaign execution and follow-up optimization on spending and performance based on insights and trends. You will have a good regional exposure in formulating and executing China and travel retail solutions. Job Responsibilities: • Assist in managing ***** digital marketing campaigns for global corporate clients • Ensure campaigns are setup and optimized in correct way in accordance with the brief and best practices • Analyze data and provide in-depth data-driven insights, regular reports and strategic recommendations so as to achieve clients’ business goals • Prepare and present digital strategies and plans to clients • Proactively build strong client relationships and ensure customer satisfaction with excellent service level provided • Coordinate with internal and external parties for digital project implementation • Handle any ad-hoc projects as assigned Job Requirements: • Degree holder, preferably in Marketing, Communication, Advertising or related discipline • Minimum of 2 years’ experience in project coordination / account management / customer service, preferably in digital marketing agency • Good understanding in digital landscape of China market • Relevant experience in handling travel retail account will be an advantage • Proven successful client account servicing track record is preferred • Good team player with excellent interpersonal and communication skills • Independent with strong sense of responsibility and willingness to learn • Good at planning and multi-tasking to meet multiple deadlines • Excellent command of written and spoken Mandarin and English • Candidate with more experience will be considered as Associate Account Manager. To know more about us, please visit http://www.i-click.com/ We offer competitive salary and benefits to the right candidate. If you are interested, please send your full resume with current and expected salaries to us at ******************* . All data supplied will be kept in strict confidence and will be used for employment related purpose. Only short-listed candidates will be contacted.
  • 18k-30k 经验5-10年 / 本科
    数据服务|咨询,营销服务|咨询 / 上市公司 / 500-2000人
    About iClick Interactive Asia Group Limited iClick Interactive Asia Group Limited (NASDAQ:ICLK) is an independent online marketing and enterprise data solutions provider that connects worldwide marketers with audiences in China. Built on cutting-edge technologies, our proprietary platform possesses omni-channel marketing capabilities andfulfills various marketing objectives in a data-driven and automated manner, helping both international and domestic marketers reach their target audiences in China. Headquartered in Hong Kong, iClick was established in 2009 and is currently operating in eleven locations worldwide including Asia and Europe. Senior Account Manager (Based in SH Office) JobSummary: Sittingin our Account Management Team, you will be responsible for supporting global corporate clients on omni-channel digital marketing solutions including but not limited to digital strategies development, global digital marketing campaign execution and follow-up optimization on spending and performance based on insights and trends. You will have a good regional exposure in formulating and executing China and travel retail solutions. Job Responsibilities: • Manage ***** digital marketing campaigns for global corporate clients • Ensure campaigns are setup and optimized in correct way in accordance with the brief and best practices • Analyze data and provide in-depth data-driven insights, regular reports and strategic recommendations so as to achieve clients’ business goals • Prepare and present digital strategies and plans to clients • Proactively build strong client relationships and ensure customer satisfaction with excellent service level provided • Coordinate with internal and external parties for digital project implementation • Handle any ad-hoc projects as assigned Job Requirements: • Degree holder, preferably in Marketing, Communication, Advertising or related discipline • Minimum of 6 years’ experience in project coordination / account management / customer service, preferably in digital marketing agency • Good understanding in digital landscape of China market • Relevant experience in handling travel retail account will be an advantage • Proven successful client account servicing track record is preferred • Good team player with excellent interpersonal and communication skills • Independent with strong sense of responsibility and willingness to learn • Good at planning and multi-tasking to meet multiple deadlines • Excellent command of written and spoken Mandarin and English To know more about us, please visit http://www.i-click.com/ We offer competitive salary and benefits to the right candidate. If you are interested, please send your full resume with current and expected salaries to us at ******************* . All data supplied will be kept in strict confidence and will be used for employment related purpose. Only short-listed candidates will be contacted.
  • 20k-40k 经验5-10年 / 本科
    IT技术服务|咨询 / D轮及以上 / 150-500人
    【About Guance】 观测云成立于 2013 年 7 月,是由红杉资本、阿里巴巴、复星集团、张江高科、深创投、华业天成等知名投资机构投资的高新技术企业。 观测云的自研产品「观测云」,首批获得中国信通院颁发的「可观测性平台技术能力」与「根因分析技术能力」先进级认证,实现对云、云原生、应用及业务的统一监测需求,可为互联网、零售、金融等行业用户提供统一高效的数字化可观测服务。观测云作为一款数字化生产力工具,助力实现用数据驱动的现代软件工程体系,用可观测性改变软件全生命周期管理。 立足于云时代,观测未来将持续提升技术能力与服务质量,为中国 SaaS 基础软件的发展注入希望! 【What You’ll Do】 1、与客户经理合作,向客户阐明可观测性的价值主张、愿景和战略,提供产品和技术的介绍说明以及演示; 2、在试用阶段与客户进行技术交流和沟通,根据客户的需求以及技术栈特性,制定解决方案,帮助客户落地和使用产品; 3、指导和帮助解决客户在使用产品过程中遇到的技术问题或疑虑; 4、主动与客户推进合作,寻找产品扩展机会并提高客户的忠诚度和续约率; 5、为客户经理提供素材和培训,为渠道伙伴提供赋能培训支持,帮助提升伙伴团队的技术和服务能力。 【Who You Are】 1、担任售前、解决方案、架构师、或DevOps工程职位3年以上; 2、熟悉云计算,熟悉ToB业务流程,有丰富的客户技术咨询经验,有出色的商机洞察能力; 3、精通云原生计算相关技术,熟悉Docker、Kubernetes,熟悉Prometheus监控系统、日志采集或链路分析系统,并有生产环境使用经验; 4、具备技术故障排除或编程经验; 5、具备良好的自驱力和自我学习能力,终身学习者; 6、以客户为中心,并具备良好的商务沟通及书面表达能力。 【Benefits and Growth】 1、0-4个月年终奖,投入有回报; 2、晋升可由部门推荐+个人自荐,鼓励挑战自我; 3、行业大牛多,快速成长,激发无限可能; 4、五险一金+定期体检,工作无后顾之忧; 5、超多带薪年假+下午茶零食+生日会+团建假+旅游假+育儿假; 5、弹性工作,人性化的企业文化; 6、持续的专业发展、高频的产品培训; 7、绩优员工期权激励计划; 上面列出的福利和成长可能会根据您工作所在的地区以及您在观测云工作的岗位而有所不同。
  • 18k-25k·14薪 经验3-5年 / 本科
    IT技术服务|咨询 / D轮及以上 / 150-500人
    【About Guance】 观测云(官网地址:https://www.guance.com/)成立于 2013 年 7 月,是由红杉资本、阿里巴巴、复星集团、张江高科、深创投、华业天成等知名投资机构投资的高新技术企业。 观测云的自研产品「观测云」,首批获得中国信通院颁发的「可观测性平台技术能力」与「根因分析技术能力」先进级认证,实现对云、云原生、应用及业务的统一监测需求,可为互联网、零售、金融等行业用户提供统一高效的数字化可观测服务。观测云作为一款数字化生产力工具,助力实现用数据驱动的现代软件工程体系,用可观测性改变软件全生命周期管理。 立足于云时代,观测未来将持续提升技术能力与服务质量,为中国 SaaS 基础软件的发展注入希望! 【What You’ll Do】 1、公司自营产品观测云的日常功能迭代测试; 2、持续维护并优化现有测试体系与技术; 3、研究和探索测试新技术、新方法,充分利用各种测试工具,不断提高软件测试的质量和效率; 4、对产品提出改进建议,提升用户体验;对项目过程提出改进建议并推动实施; 5、保持与相关团队、部门的密切联系与协作。 【Who You Are】 1、具有计算机及相关专业大学本科以上学历; 2、掌握软件测试专业知识领域,精通主流测试系统、工具和测试方法; 3、掌握性能与自动化测试相关技术、掌握相关自动化测试工具,如 selenium,Appium,Jmeter 等; 4、具有较强的自驱力,具备较高组织协调和分析判断能力,善于进行团队协作; 5、至少熟悉一种开发语言,如 Python、Java 等,能完成日常的测试工具或脚本的代码开发; 6、熟悉 Linux 或 Unix 操作系统,能完成日常工作需要使用的各种技术栈工具或软件的部署与测试; 7、具有 3年以上相关工作经验,其中 1年以上自动化测试团队核心员工经验。 【Benefits and Growth】 1、0-4个月年终奖,投入有回报; 2、晋升可由部门推荐+个人自荐,鼓励挑战自我; 3、行业大牛多,快速成长,激发无限可能; 4、五险一金+定期体检,工作无后顾之忧; 5、超多带薪年假+下午茶零食+生日会+团建假+旅游假+育儿假; 5、弹性工作,人性化的企业文化; 6、持续的专业发展、高频的产品培训; 7、绩优员工期权激励计划。 上面列出的福利和成长可能会根据您工作所在的地区以及您在观测云工作的岗位而有所不同。
  • 15k-18k·13薪 经验3-5年 / 本科
    IT技术服务|咨询 / 不需要融资 / 2000人以上
    岗位职责: 1. Manage Customer Service and support Contact center operation 2. Provide feedback & coaching to Team Manager 3. Provide Improvements Action Plans and reports Identify strengths and weakness to help operational and professional development 4. Assure compliance of metrics & procedures 5. Present monthly operational reports 6. Communicate policies & procedures to Team Managers to ensure performance results 7. Partner with individuals or organizations to increase the satisfaction of our customers 8. Proactively take the ownership of the project, consider benefits to project/company and add value to the project and make contribution 9. Be accountable to any tasks assigned by client and by company 10. Apply strategic thinking to focus on the results and goals to achieve with end Customers 岗位要求 -Fluency in English both oral and written -Bachelor degree or above in Computer Science or Management related or equivalent professional -At least 5 years of supervisor or team leadership experience in customer or tech support industry -Strong in following skillsets: 1. Service / Soft skill communication 2. Presentation 3. Planning, Resource Organizing, Data Analyzing 4. Customer Orientation & Relationship Management 5. Internal cooperation and coordinationCertificate COPC certification is a plus
  • 6k-10k 经验1-3年 / 本科
    电商 / 不需要融资 / 少于15人
    Industry Powertools,hardwaretools,electricalequipment,etc. JobDescription 1.Expandoverseasmarketcustomersthroughonlinesocialplatforms,B2Bplatforms,andofflineexhibitions;trackinternationalcustomerinquiriestofacilitateorders. 2.Providecustomersupportservices,responsiblefororderfollow-up,shipping,andpreparationofdocumentsrequiredforforeigntrade. 3.Collaboratewiththecompany'sR&Dtoimproveproductqualityandtheforeigntradebusinessprocesssystem. JobRequirements 1.About3yearsofworkexperience,familiarwiththeentireforeigntradeimportandexportprocess,capableofindependentlydevelopingcustomers(required); 2.Bachelor'sdegreeorabove(preferred). 3.FluentinEnglishreadingandwriting(required). 4.Experienceinoverseasexhibitionsandcustomervisits(preferred). 5.Responsible,enthusiasticaboutwork,andconsciousofself-improvement(required). Benefits 1.Basesalaryof6k,socialinsuranceandhousingfund,weekendsoff. 2.Commissiononsalesvolume:3%. CompanyDirectionandFeatures Currentlyatradingcompany(mainlyservingmarketssuchasEasternEurope,Mexico,etc.),planningtotransformintoanintegratedindustrialandtradecompanywithproductdevelopmentcapabilitiesinthefuture. WehaveourownR&Dcapabilitiesandresources,andhavebuiltacustomerleadminingsystemwithAIcapabilities,enablingquickinteractionswithcustomersfromcountrieswithlesscommonlanguages. Note:Asastartup,therearerisksandhighpotential(thereisroomforpositiongrowthandexceptionalperformancemayleadtocompanyprofitsharing).Contactdetailswillbeprovideduponreply.
  • 18k-30k 经验3-5年 / 硕士
    金融 / 上市公司 / 2000人以上
    These models are in areas including wholesale credit risk (e.g., probability of default, loss given default, exposure measurement, and loan loss reserving); market risk (e.g., daily value at risk pricing models, counterparty credit risk, Asset Liability Management risk, and terms structure models); operational risk; and AI/ML models related to bank’s business areas. What you will be responsible for · Work with team members in Hangzhou under the supervision of the model validation lead in China, and conduct model validation activities covering SSC models worldwide · Responsibilities include ensuring that model risks are correctly identified, assessed, and captured in compliance with internal requirements as well as regulatory guidelines: Deliver comprehensive evaluation of the model’s conceptual soundness, performance outcomes, computational accuracy, and implementation and use, across all model components. oCommunicate with onsite validators, model developers, business owners and regulatory officials to relay the issues and feedback and capture the action plans. What we value These skills will help you succeed in this role · strong critical thinking, problem solving, decision making and communication skills Education & Preferred Qualifications · PhD or Master degree in related disciplines (e.g. Finance, Statistics, Econometrics, Mathematics, Physics, Computer Science or Engineering) · At least Two to three years of experience in quantitative analysis and/or related field. · Knowledge of financial markets and products. · Strong communication skills (verbal and written in English). · Ability to communicate project plans/status in a clear, precise and timely manner. · Ability to execute on competing priorities in a timely manner. Additional requirements · Experience in model development or model validation in risk management or risk management experience in banking/finance industry. · Finance and/or risk management certificates like CFA and FRM are preferred but not required. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer.