• 电商,文娱丨内容 / 不需要融资 / 50-150人
    1.5年以上的创意整合营销经验,提得了案,带得动团队。 2.功底扎实,有策略思维和全局意识,先是逻辑严谨,然后创意大胆有趣。 3.既能独立策划整合传播方案,也能够带领组内同学一起协同工作。 4.有较强的自驱和自律能力,自我提升的同时,能陪伴自己的伙伴们一起更好。
  • 18k-25k 经验5-10年 / 本科
    电商 / 不需要融资 / 50-150人
    About Brands: Jump From Paper (JFP for short) is a cross-border fashion designer brand originated from the streets of Taipei JFP is the originator of 2D design elements and secondary cartoon style. Brand insists on conveying the life attitude of [self-confidence] [interesting life] to all parts of the world. Products are both interesting and practical, and it is also a vocal tube to express young attitude More information: [IG Search: "Jump From Paper"] Job Responsibilities: 1. Have the ability of product and brand design, and accurately understand the various needs of online and offline products and brand communication for JFP business and products Continuously optimize the polishing design and the presentation of landing from the perspective of brand and customer experience; 1. 1 Product and product packaging design includes daily product packaging (JFP's main package products, holiday gift boxes, express packaging boxes), etc. 1.2 Responsible for the research and development of brand luggage series, conceptual design, structural design, fabric design, etc., as well as the process of material selection, proofing, product design, selling point refinement and production after design; 1.3 Cooperate with supply chain production and inventory costs to ensure low cost and efficient use of raw materials; Optimize the packaging design process structure to convey better brand tonality and "out-of-box experience" 2. Can actively and efficiently promote the weekly work to connect with the output timing of other departments and the team integration and resumption according to the goals arranged by superiors; 3. Manage the design materials of various specifications in an orderly manner, know the design materials specifications of various channel platforms like the back of your hand, and do a good job in naming and collecting documents for internal use of the team to improve work efficiency 4. Complete other work arranged by leaders; Job requirements: 1. Bachelor degree or above, graduated from design college, 3 years or more related work, consumer goods brand design work, luggage brand designer and overseas related working background are preferred; 2. Proficient in basic design software such as AI/PS, pay attention to and actively learn new software and be familiar with Mac interface operation; 3. Understanding the production and printing process and its specifications can follow up the final landing effect of product packaging; 4. Recognize the brand culture, have a solid foundation in graphic design, have good aesthetic creative thinking and the ability to solve problems, and complete the design scheme independently and highly; 5. Have relevant knowledge such as luggage category research and development or product structure fabrics, and follow up the whole process of factory merchandising and production; 6. Can accept occasional business trips in different places; 7. Be organized and be able to implement the plan/project responsibly.
  • 30k-45k 经验5-10年 / 本科
    汽车丨出行 / 上市公司 / 2000人以上
    *英语流畅 可作为工作语言 *申请时 请附加作品集 职位描述 Day-to-day Responsibilities • Brainstorm and develop concepts and ideas for TVC films, OTV films, launch video materials, product feature videos, user stories, social media videos, etc. • Create visuals, artwork, concept art, mood boards, find reference visuals/films, etc. to support the video creation process. • Make professional creative treatments, demo videos, storyboards, and other material for internal management ‘idea pitching.’ • Write clear briefing documents including ideas, scripts, visuals, references, etc. for external vendors, production companies, directors, etc. • Supervision and quality control of creative and brand guidelines during the pre-production, production and post-production processes. • Support Creative Director in video department with ‘transcreation’, visual research and visual development as needed on a per project basis. • Support Creative director with managing, mentoring and leading mid-level and junior creative colleagues. 职位要求 • Bilingual Mandarin and English is required. • Must have experience with concept art & visual design for video related projects, especially TVC. • Must have strong presentation and keynote skills to sell their ideas. • Must have photoshop, illustration and/or other skills to independently develop visual ideas. • Prefer someone with a good knowledge of current video trends and ability to find references. • Experience with car brands is preferred but not required.
  • 45k-55k·13薪 经验10年以上 / 本科
    汽车丨出行 / 未融资 / 500-2000人
    The incumbent must have in-depth understanding within every stage of the design process and apply innovative thinking, inspiration and leadership when directing cross-fertilized design teams or design leaders. As a liaison between clients, designers at various levels and the executive management, he/she must be confident with design deliverables of multiple projects integrating internal staff such as those from cross-disciplinary backgrounds and cross-studios as well as external creative partners. RESPONSIBILITY • Directing, leading and overseeing multiple design disciplines and directors to provide a superior quality level of creative output that meet or exceed the stated objectives. • Develop methods to promote, transfer and monitor cross-fertilization innovation and interdisciplinary design and creativity throughout the company. • Enable and develop techniques to integrate the collective input and to foster the distribution of ideas to the entire internal community. • As a member of Studio Management Team establish the cross-studio philosophy, standards and best practices for design quality and design leadership. • Create future direction of deign services and derive strategic plans to maintain and increase DW's design leadership position. • Develop metrics and systems to manage benchmarking goals and criteria. • Manage consistency and quality control across multiple design disciplines for the studio. • Direct and create design processes to ensure that a highest quality design deliverable is provided to each client. • Manage comprehensive design managers, direct reports, and team leaders to meet or exceed client and projects stated objectives. • Ensure collaboration with global and ***** leadership to maintain project quality in design deliverables. • Manage the creation and establishment of quality gates and milestones. • Oversee the implementation of cutting edge methods, standards and best practice. • Define success criteria for the development and conceptualization of innovative ideas, concepts and design solutions. • Provide creative problem solving and analysis to assigned projects. • Partner with Strategic Partnering, Creative Consulting, and the Studio Director with planning; scope, resourcesm budget, timing and deliverables. • Partner with the Global Collaboration and Knowledge Management Function to create training and development plans and transfer of process and procedure knowledge. • Contribute extensive knowledge of design & product development especially in the car design sector for the BMW Group. • Responsible for both project and account level profitability. • Oversee project teams and support staff. • Present work internally and to the client, discusses need for modification and change. • Excellent in client understanding and demonstrating our value proposition at CEO level. • Clearly communicates project targets, status and progress to management and the design teams. • Coordinate seamless communication with DW internally, third party clients, BMW Group partners, ED (all levels), and outside partners. QUALIFICATIONS • Strong leadership and transactional skills in international organizations. • Must be able to manage multicultural teams in an international work environment • Ability to foster design excellence, cross-disciplinary collaboration and to promote creativity. • Prior work experience and established personal network within the BMW Group is essential for success in this role. • Strong verbal and written communication as well as interpersonal skills in both English, German is preferred. • Ability to communicate and interact with executives and officials in a diverse community. • Passion for Design and Creative Thinking. • Conceptual thinking. • 5-7 years team leadership. • 10+ years professional experience in an executive position in the design division of a corporation or in a design leadership position in a design consulting firm or agency.
  • 广告营销 / 未融资 / 15-50人
    岗位职责: 1、协助品牌营销项目的创意平面设计工作,能独立完成画册、宣传单、海报、vi等平面设计工作; 2、作为设计,参与业务部门项目相关的创意发想、主视觉及其延展设计; 3、与文案密切配合完成创意表现; 4、向客户部建议合理的设计周期; 5、对设计制作环节进行质量监控。 任职要求: 1、本科及以上学历,广告、设计专业毕业,有广告公司相关工作经验者优先; 2、要求有基本的方案能力,视觉传达表现出色,具广告创意设计丰富的运作经验; 3、创意独特,执行出色,效率超群,知晓线上及线下公关活动操作流程,能独立完成视觉设计项目者优先; 4、专业美术素养、学习思考能力、团队协作能力、沟通协调能力,具有高度的工作热情和责任感; 5、及时向上级汇报工作。
  • 7k-9k·14薪 经验1-3年 / 本科
    企业服务,广告营销 / 不需要融资 / 15-50人
    1、根据创意总监完成项目提案以及提案ppt的制作 2、公众号、官网的定期更新; 3、负责资料的收集和整理分析; 4、根据创意部门的需求进行趋势分析及整理。 任职要求 1. 广告、市场营销策划相关专业专科或以上学历; 2. 有活动策划工作经验,有奢侈品品牌服务经验者优先; 3. 有良好的工作习惯以及文档存储习惯,热爱广告,有持续的学习兴趣。 4. 工作认真踏实,有良好的沟通能力、团队合作精神,良好的个人情绪管理能力。 5.英文撰写能力
  • 40k-45k 经验10年以上 / 本科
    移动互联网 / 上市公司 / 500-2000人
    # Summary of This Role Responsible for overseeing Application systems, architecture, design, data workflow, logical processes, and system interfaces. Assure synergy between software and hardware architecture to maximize that relationship. Determine and develop architectural approaches and solutions, conduct business reviews, document current systems, and develop recommendations on how to proceed with the applications. Responsible for ensuring optimal application and system performance. # What Are We Looking For in This Role? Minimum Qualifications: - Bachelor's Degree - Relevant Experience or Degree in: Computer Science, Management Information Systems, Business or related field - Typically Minimum 8+ Years Relevant Exp #Preferred Qualifications - Master's Degree - Computer Science or Information Systems - Certification in IT Architecture # What Are Our Desired Skills and Capabilities? - Skills / Knowledge - Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. Barriers to entry such as technical committee review may exist at this level. - Job Complexity - Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups. - Supervision - Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others. - Experience on design and develop distributed services in both VMs and containers - Backend technology stacks (Java,Node), frontend technology stacks (React, Angular), CI tools (Gradle, Jenkins, Shell) CD tools(Terreform, Python), Platforms (Linux, Docker, Kubernetes), Databases (MYSQL, MongoDB, Redshift, Redis), Cloud platform(AWS(EC2, S3,SQS, SNS, Lambda, Serverless, Kibana, Elasticsearch), Azure)
  • 20k-33k·13薪 经验5-10年 / 不限
    旅游|出行 / D轮及以上 / 500-2000人
    具备敏锐的设计眼光和创意思维,能够准确把握设计趋势,并将其应用到Klook品牌设计中,对品牌设计有深入的理解,能够通过视觉元素、色彩、排版等方式传达品牌的核心价值和个性。 英文良好,能够流利地进行英文沟通和撰写设计文档 熟练使用设计工具和软件,如Adobe Creative Suite /Adobe illustrator / Figma / 等 具备团队合作能力,能够与不同团队成员合作,包括市场营销团队、开发人员等。 有良好的沟通和解决问题的能力,对旅行和旅游行业有一定的了解和兴趣,能够将这种热情融入到设计工作中 加分项 具备动效(动画和视频编辑)能力,能够为品牌设计增添动态和生动感;具备一定的UX设计能力,能够与产品团队合作,提供用户友好的设计方案 有品牌管理和设计系统开发经验,能够帮助建立和维护我们的设计规范和组件库
  • 15k-25k 经验1-3年 / 本科
    内容资讯,短视频 / D轮及以上 / 2000人以上
    职位职责: 商业化安全运营团队的职责是确保全球用户在观看广告时获得更安全的用户体验,同时帮助Global Business Solution (GBS)实现更高速,更健康的业务增。为保证平台上的广告主始终能够提供高质量内容,我们与全球团队密切合作,包括但不局限于风险监测指标的搭建、审核流程的攥写,内容风险的判罚决策等。 我们希望寻找一位专业的风险运营专家,提出更及时有效的风险监测,探查和解决方案。理想的候选人需要能够理解解析业务痛点,从海量数据和复杂的运营流程中挖掘有价值的信息并而结合业务需求产出可行性方案。 1、负责国际商业化广告客户风险管控,包括日度及周度风险水位监测、预警、研判、下探、处置的日常执行,从运营侧搭建并不断优化国际化广告风控监测体系,并协同合作方实现有效治理 2、参与风险治理专项的运营侧评估,动态迭代风险管控措施并输出洞察; 3、负责风险探查团队的数据工作,包括数据分析和数据可视化; 4、定期进行工作总结和反思,在质量和效率上不断检讨和改进,并将工作中发现的问题和优化机会及时反馈。 Our business is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. We have global offices including Los Angeles, New York, Dublin, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo. The global Monetization Integrity team ensures users have a safe experience while viewing advertisements. They work closely with internal stakeholders to create ad policies, manage content review processes, and more. As we continue to add advertising on Platform, this team is critical in assuring a joyful and creative ads experience for the community. 1.Act as an independent touch point for risk control advisor who supports integrity teams performing risk assessments, advising teams on risk management, and risk strategies. 2.Identify opportunities to improve processes, protocols, and policies at scale to reduce risk; 3.Develop and track risk KPIs across teams; work to ensure alignment of multiple stakeholders across Product, Policy, Engineering, Strategy, and Sales; work together to implement solutions; 4.Become an expert in Platform Ads infrastructure, policies, products, tools, systems, and data; 5.Serve as primary point of contact to provide ad-hoc and regular risk investigations support to stakeholders in Ads Policy and Product teams. 职位要求: 1、本科及以上学历,金融,财务,商业分析,风险,计算机,数学统计等相关专业优先; 2、英文口语及书写技能熟练,分析报告撰写能力强; 3、2年以上的互联网内容或商业化治理/风控/审核策略相关经验,熟悉电商、假货、App类违规广告特征及治理方式加分,对风控工作长期有热情; 4、数据分析能力(SQL能力优先)和数据洞察能力,熟练运用EXCEL PPT等工具的高阶技能,熟练数据清洗、处理、可视化; 5、较强的独立思考能力,责任心强,善于跨部门,跨文化,跨时差沟通。 1.Experience in and/or demonstrable knowledge of domains such as risk, payments, ecommerce, information security, and/or online advertising; 2.Strong and demonstrable systems thinking skills; 3.Experience with SQL or Python preferred; 4.Ability to communicate and influence across teams and regions; ability to find win-win solutions that meet the objectives of cross-functional partners while reducing risk.
  • 25k-50k 经验不限 / 不限
    电商平台 / C轮 / 2000人以上
    Position Summary: As a privacy Analyst you will be responsible for providing support to the organization’s privacy program by conducting privacy impact assessments, monitoring regulatory requirements and assisting with compliance, processing data subject requests, and collaborating with stakeholders across the organization to ensure the adequate safeguarding of personal data. Job Responsibilities: Privacy Assessments - Product/Change Management (PbD) Develop close partnerships with internal customers by embedding yourself into the roadmap planning processes for the teams you work with. Collaborate with key stakeholders (including Legal, Security, Marketing, Product Development, etc.) on various business initiatives to ensure data collection and usage practices are transparent, protect user privacy, and mitigate risk. Review product documentation and technical specifications for privacy impacts and conduct privacy assessments to investigate risks to the processing, transmission, and storage of personal data. Advocate for internal privacy principles and identify creative ways to embed concepts of privacy by design into operational activities. Utilize business acumen and experience to consult and advise on privacy practices and process workflows. Develop and maintain an understanding of data flows to identify and assist in resolving compliance issues. Develop and support change management processes to ensure documentation remains up-to-date. Compliance Develop and execute quality assurance processes to ensure privacy safeguard metrics are operating effectively; drive root cause analysis to identify issues and remediate them, as appropriate. Drive execution of gap analyses action plans working with client stakeholders to develop supporting documentation from creation to completion. Verify and document compliance within internal requirements and external laws/regulations (such as GDPR, CCPA/CPRA, and LGPD). Job Requirements: Fluent written and spoken Mandarin and English is required Bachelor’s Degree. Minimum of 3 years of relevant privacy experience. One or more of the following certifications: CIPP (Certified Information Privacy Professional), CIPT (Certified Information Privacy Technologist), CIPM (Certified Information Privacy Manager), CISA (Certified Information Systems Auditor). Strong understanding of common data privacy principles such as data minimization, privacy by design, consent, and data subject rights. Experience with privacy-enhancing technologies and ability to translate privacy concepts to business terms.
  • 15k-30k 经验5-10年 / 本科
    科技金融,IT技术服务|咨询 / 未融资 / 150-500人
    57Blocks is building the gateway to DeFi and Web3. You will be joining a distributed team that is building 10x better tools and experiences to get the next generation of users into the ecosystem. Our ideal candidate will have 5+ years of product management experience and is eager to advance their industry knowledge in the crypto and DeFi industry. Responsibilities 1、Define what success looks like for the team, prioritize projects based on impact, and use data to validate success. 2、Develop deep insights into crypto and DeFi verticals to develop innovative solutions for clients and internally incubated products . 3、Identify and collaboratively solve end-user pain-points . 4、Partner with distributed UX design & engineering team to execute a prioritized product plan . Requirements 1、5+ years of product management experience . 2、Previous experience building crypto products is preferred Written and spoken English proficiency . 3、Technical background with the ability to understand technical documentation and code, bonus points for experience with reading smart contracts . 4、Ability to lead & influence cross-functional groups to deliver projects on-time in a fast paced environment . 5、Self-motivated and quick learner . 6、Creative problem solver who is able to quickly identify key problems and reasonable solutions . 7、Outcome oriented - not reactionary; they articulate the desired outcome and work collaboratively to create a path to achieve it.
  • 8k-15k 经验3-5年 / 大专
    软件服务|咨询 / 未融资 / 150-500人
    Career Level:Senior Level Years of Experience:3years + Job Type:Full Time, Permanent UI/UX Designer Your role will include the following duties: ●Working closely with business stakeholders, product owners and business analysts to translate user stories/business requirements into digital experiences. ●Being responsible for providing high quality deliverables such as user journeys, user flows, wireframes, UI mock-ups and prototypes for digital platforms and products. ●Developing pixel-perfect UI and ensuring design consistency between digital platforms. ●Collaborating closely with agile delivery teams, business analysts, developers, quality assurance analysts, product owners and other designers. ●Identifying technical issues and providing effective solutions. ●Presenting ideas to stakeholders. We are very interested if.. ●You have a Diploma or above in Interactive / Multimedia / Visual Design or related disciplines. ●You have a good understanding in UI/UX design, interaction design or equivalent. ●You possess a well-established knowledge of user-centered design (UCD), design language systems, visual design principles and interaction design. ●You possess good presentation skills. ●You can communicate well in English and Cantonese. ●You are proficient with design tools such as Sketch/Figma, InVision, Zeplin, Adobe Creative Suite. ●You are willing to learn and explore new design trends, technologies and tools. ●You are a good team player, self-motivated, open-minded and detailed oriented ●You have a design portfolio with proven work. What we offer: ●5-day working week ●Happy and harmonious working environment ●Competitive remuneration ●Valuable working experience ●Internal training support We offer attractive remuneration packages and excellent career development opportunities to the right candidate. Final and Most Important Requirement "Enjoy What You Do!!"
  • 15k-18k 经验5-10年 / 本科
    区块链 / 不需要融资 / 50-150人
    职位描述: 【岗位职责】: 1. 为我们的数字和活动产品套件设计营销材料,包括品牌、网络/应用横幅、电子邮件模板、社交媒体图形; 2. 创建基于印刷品的宣传品,包括活动品牌、会议材料等; 3.与销售合作创建一致的销售材料、宣传片和媒体工具包; 4. 为我们的编辑团队创建库存图像以在其内容中使用; 5. 创建并维护在整个组织中使用的设计指南; 6. 根据需要创建3D 动画角色或短动画; 7. 支持公司的建立以稳健为中心的设计组织 【任职资格】: 1.平面设计学士学位和/或展示您才能的强大作品集; 2.3-5年专业设计经验; 3.能够区分优先级、多任务和独立管理工作,也能适应多文化的作环境; 4.经证实有能力及时执行并遵守关键的项目时间表,但仍能保持您的创造力; 5.精通Adobe Creative Suite & Office 产品,精通C4D、动画、短视频编辑者优先; 6. 以前在加密行业工作的经验,但不是强制性的;
  • 移动互联网,游戏 / 不需要融资 / 2000人以上
    Senior Game Designer Wargaming Shanghai is looking for a senior game designer who is expected to bring his passion to the team and is ready to participate in the design work for a massively multiplayer online action game. This role will work closely with the members of the Shanghai team and remotely with the overseas designer team, focusing on the development of content for China players. Reports To What will you do? • Works with the design and product manager to develop, shape, and polish systems and mechanics appropriate to a game’s IP and creative vision. • Collaborates with product teams to integrate required features. • Creates and maintains game design documents that communicate concepts and define requirements to other team members across different disciplines (Publishing, Analytics, Art, UX / UI, Game Balance, Game Design). • Works with the team to develop paper and digital game system prototypes. • Identifies stakeholders and the degree of their influence on the feature. • Forms and specified concepts, goals, and objectives of the feature and subsequently agree on them with key stakeholders. • Collects, analyses, and approves the end requirements for the feature. • Consults all specialists involved in the feature's development, delivery, and support. • Ensures the follow-up after launch to improve, add, or sunset features. What are we looking for? • A minimum of 5+ years of professional experience in game design including system design and with a portfolio showcasing design skills and contributions to launched commercial games. • Experience in designing live ops meta-game features that drive player retention and engagement, including experience on free-to-play massively multiplayer online mobile titles. • Familiarity with popular collaborative design tools, such as Figma and Axure. • Good communication and cross-function collaboration skills. • Comfortable collaborating remotely with international developer teams in an English environment. What additional skills will help you stand out? • Experience with game analytics and the ability to use data to drive design decisions. • Prior Unreal development experience.
  • 15k-28k·14薪 经验1-3年 / 本科
    区块链 / 未融资 / 150-500人
    岗位职责: ●通过支持服务和服务,使SaaS业务部门成功执行其战略 项目部署、流程改进和战略举措 ●实施任何将改善我们的客户/客户支持运营的举措 工作流程 ●识别支持工具痛点和机会,以改善多个业务 ●根据客户满意度确保项目的成功交付和测量 指标和更广泛的业务 ●与多个利益攸关方密切合作,制定和优先考虑全面、 数据驱动的技术/工具请求并在项目生命周期中支持团队 ●与项目、产品和技术团队建立富有成效的工作关系。 Job Responsibilities: ● Enable SaaS Business Unit to successfully execute its strategy by supporting service and project deployment,, process improvements and strategic initiatives ● Implement any initiatives that will improve our client/customer support operations and workflows ● Identify support tooling pain points and opportunities to improve business across multiple teams and functions: operational, technical and frontline members ● Ensure successful project delivery and measurement in accordance to customer satisfaction metrics and the wider business ● Partner closely with multiple stakeholders in developing and prioritising comprehensive data-driven technology/tooling requests and support the team through project life cycle ● Build productive working relationships with project, product and technical team. 基本要求: ●有项目管理经验,管理所有相关利益相关者 ●学士学位,或之前管理开发人员和项目的经验 ●1或2年以下工作经验:软件工程、系统工程、 支持、解决方案工程以及项目/项目管理经验 使用技术解决方案交付业务价值的良好记录 ●具有多种需求分析技术/方法的经验,并具有领先的 跨多个时区和功能的跨职能工作 ●展示快速适应、学习新技能和“脚踏实地”的能力 ●强大的分析和技术思维,以及强大的组织和关系 管理技能。 ●熟练的口头和书面沟通,影响和解决问题的能力 ●足智多谋,以行动为导向,能够独立完成工作并克服困难 通过创造性地解决问题来解决障碍 ●通过与客户的有效沟通,提供卓越的客户服务 英文和中文,包括书面和口头。 **技能和知识: ●有金融机构/加密货币行业或软件/IT工作经验 解决方案和服务公司 ●能够立即/两周内开始 ●英语和汉语的语言能力 ●项目管理资格/认证优先 ●有与客户合作的经验,了解他们的问题并管理他们的 期望,参与项目管理 ●优秀的面向客户的技能和出色的书面和口头沟通技巧 ●以积极的态度向应届毕业生开放;愿意学习和成长。 Basic requirements: ● Prior experience with Project Management, managing all relevant stakeholders ● Bachelor’s Degree, or prior experience managing developers and projects ● 1 or 2 years experience in one of the following: software engineering, systems engineering, support, solution engineering in addition to project/program management experience with a demonstrated track record of delivering business value using technology solutions ● Experience in multiple requirement analysis techniques/methodologies, and leading cross-functional efforts across multiple time zones and functions ● Demonstrate ability to quickly adapt, learn new skill sets and "hit the ground running" ● Strong analytical and technical mindset, as well as strong organisational and relationship management skills. ● Proficient verbal and written communication, influencing and problem-solving skills ● Resourceful, action-orientated with the ability to get things done independently and overcome obstacles by developing creative solutions to problems ● Provide excellent customer service by effectively communicating with customers in both English and Chinese, both written and verbal. Preferred skills & knowledge: ● Prior experience working at a financial institution/Cryptocurrency industry or software/IT solutions and services company ● Able to start immediately/within two weeks ● Language proficiency in English and Chinese ● Project Management qualifications/certifications is a plus ● Experience working with customers, understanding their issues and managing their expectations, being involved in project management ● Excellent client-facing skills and excellent written and verbal communication skills ● Open to fresh graduates with a positive attitude; the willingness to learn and grow